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Newcomer
January 10, 2024
Question

ZOOM Rooms with Pro

  • January 10, 2024
  • 1 reply
  • 0 views

I bought a Neat bar and got the ZOOM Rooms license to operate it.  I still have my pro license.  ZOOM Rooms won't let me do meetings in excess of 40 minutes even though I have both licenses.  Do they need to link somehow?  I use the same profile and login with both licenses but my user management shows both licenses with two different emails.  the new email for the Rooms license looks computer generated.

1 reply

ExpertswhoJohn
Community Super Champion | Customer
Community Super Champion | Customer
March 5, 2025

hi @teflonlawyer 

It sounds like the zoom rooms licence is not assigned.
I would avoid running both with the same email login, it will confuse zoom with what you are doing.

Have the pro and Zoom Rooms licence with a different login email
then in the account section, make sure the licences are assigned
All the best

John