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My team member renewed his Zoom Pro subscription.  Since the prescription was renewed our meetings time out after 40 minutes.  Any idea why this is occurring?  Aren't meetings with Zoom Pro subscriptions allowed more time.  Thanks 

Hello! I'm hoping someone might know a fix for this issue I'm having. For background, I use the Zoom app on my iPad and it's updated to the latest version. When I am viewing someone else's screen share presentation (with the floating speaker on top of it, if that makes a difference) the presentation window will, seemingly at random, shrink down and leave a tall dark grey bar on the right side of the screen. It's almost like the app thinks I've opened the participants/chat window, but it doesn't display any content on top of the grey background color. Sometimes the screen will appear normally if I open the participants/chat window, but other times the screen will shrink even further upon opening it. The participants/chat will appear on the right side, the presentation/speaker on the left, and a grey bar in the middle. If it appears normally, it typically shrinks down again anyway after some time. This just happened in my current call. Does anyone

When I create a new meeting, and type in the topic, it frequently defaults to a previous topic I used several years ago. Also, if I go to a meeting I've already scheduled, including a recurring meeting, and make a change somewhere in the settings, the topic default back to the same old topic. I used several years ago. It seems to be stuck in that somehow as a default, although it's no longer relevant. I've not been able to find any articles which address this.

My client had a very old PBX system when they can dial *72 followed by the number that is being forwarded. How can I set this up when I can enable call forwarding with one phone for all lines. We are using t54w yealink phones and I see it has the call forwarding feature. When enabling it, it only forwards from that phone and not all phones. Do I need to create a shared group line then this will enable all call forwarding out? I read on a forum that when enabling calling forward the yealink is by default set to all lines. We need to allow my client to set it when ready due to the inconsistent business hours. I cant just set a set time for them. Anybody have dealt with this setup before?

We are utilizing VMIX 28 "Zoom Plugin" in combination with Zoom for switching/graphics in virtual and hybrid corporate events. VMIX works great with regular Zoom. When we try working with the VMIX plugin with "Zoom Events" not so much. Will not pull the participants video streams into VMIX. FAIL. I cannot find any documentation regarding the VMIX Zoom feature and working with Zoom Events. (Not in either the VMIX or Zoom knowledge base) Can anyone confirm that the VMIX plugin does not work with Zoom Events?  Any knowledge of a work around or any documentation to be found? Any additional insights would also be appreciated.Thank youC.O. Little 

Every time I turn on my PC a screen pops up prompting me to sign in to my unlicensed zoom.  I'm not sure how it even got there as I have never intentionally used zoom rooms. The options on this screen are Sign in; New Meeting; Join; Whiteboard.  There is a Pairing code in the top right corner and settings cog in bottom right corner. I can click on settings and exit the room but then the next day when I start my PC there it is again.  I've tried everything I  can think of to remove it with no luck.  Please help...it's getting tedious!  Thanks

Hello:I am a user of a Zoom Pro account and have noticed an issue with previous meetings. When a meeting moves to the "Previous Meetings" section, it is still possible to start it using the original link. This can cause conflicts with new and ongoing meetings, as they may overlap. I would like to request a feature that automatically disables meetings that move to the "Previous Meetings" section, so they cannot be started again by me or other users who have the link. This would help avoid conflicts and improve meeting management. If anyone has found a solution or has any ideas, please share them!Best regards,

Looked all over, all answers I see show how to share a portion of 1 screen. If you have 2 monitors and you want to share a portion of BOTH of them how can you do this? I tried pulling thescreen portion selector across both screens but from the view perspective they only see one screen. Can anyone help with this? Thank you

On https://zoom.us/download?os=linux the download page states the following: For releases after Nov 01, 2022 the Linux GPG signature thumbprint will change from "Key fingerprint: 59C8 6188 E22A BB19 BD55 4047 7B04 A1B8 DD79 B481" to "Key fingerprint: AE44 6BAB 33EA 9862 AA29 FC3D DDE0 E622 2047 091F". Please make the necessary changes to validate your downloaded zoom files to avoid false negatives. This is odd because actually the DD79 B481 key was the *new* key after 11/1/22, and that is still the signing key available for download on the page. Why is this message saying there is actually a different key ending in 2047 091F that should be used?

When I try to join meetings that last 2 hours, the desktop app works just fine.If I try joining a meeting that lasts 4 hours, the app crashes once. Then it automatically retries and crashes again, then gives up. I noticed the error log is always the same though, I'll leave it at the end of the post.It seems the app tries to run on my Intel integrated graphics, which has up-to-date drivers (and didn't work with older drivers either), despite me trying to make it run on my NVIDIA RTX 3050 for laptops in several ways - via the NVIDIA control panel and through Windows as well.If I deactivate my Intel integrated graphic card and force the whole system to use the NVIDIA GPU, the error doesn't occur, but of course I don't want to completely turn off my integrated graphics card just for using Zoom. My 2nd monitor actually depends on the integrated graphics cards so I can't use it if it's off.I tried a clean installation of Zoom 6.3.10 and also trie

Zoom Rooms supports on-click direct sharing from a via an ultrasonic signal that is generated by the Zoom Room controller and detected by the Zoom Desktop Client on the participant's laptop. Does anyone know which Zoom Room controllers do or do not support this feature? Logitech Tap (direct-connect and/or Tap IP), Neat, iPad, etc? Thanks!

We are trying to use Zoom via ProPresenter.  The instructions was to set up a windows pc and bring up zoom.  After bringing up zoom change the audio and video to NDI.  Changing it to a NDI setting helps us communicate to the other PC with ProPresenter.  When I change it from webcam to NDI I can't see myself.  I can only see the name of the computer.  What do I need to do in Zoom settings for video to see the speaker after I join into a zoom meeting using NDI?

Help! I have had dozens of videos I have cloud recorded to my account and now I can't find them anywhere. Previously I have had a paid account and switched to unpaid version. Have my videos dissapeared due to that? If that is the case, can I switch to paid version and recover my videos?  

I'm at a loss.  I have an on-demand webinar that requires registration to view, but DOES NOT require a webinar passcode.  Here are my settings:  However, users who are registering for the webinar are being asked for a passcode after completing their registration.  This is the screen that pops up after registration (note, registrants are also not receiving a passcode via email post registration either):    We want users to view the webinar after registering.  Can anyone help?

I want to change my display name that will appear on receiver's device. For example, If my name is John Doe my designation is HR and when I call, the display name on the receiver's device should be "Company HR". Is it possible and how to do it?Thank you!!

Hellol! What happens if I am on a laptop/PC logged into my Zoom (business level) account, and I log in with the same account on another laptop/PC? Per Zoom, "You can be signed in to Zoom on one computer, one tablet, and one phone at a time. If you sign into an additional device while logged into another device of the same type, you will be logged out automatically on the first device."  In reality…what happens if "you are logged out automatically?" Assume we have used Zoom registration. If I am the host of a meeting in Meetings and I log in on a laptop in with the same account, does the meeting END, or do I as host just get kicked out and meeting continues with the co-hosts?

The suggestions haven't worked. The issue is simple.   Is there any human there who is willing to help me? With ACTUAL customer service?   It's not that big an issue. It shouldn't require this much effort to get it solved.   Thanks.

My understanding is that the maximum number of breakout rooms is 100. I am running a workshop for 1000 people and would like them to be able to get into pairs in breakout rooms. Is that a feature that I could request or pay for as a one-off? 

I host meetings each week. In the last week, I have noticed that if someone has their screen off, there is no longer a black tile with their name showing. I can only tell if someone has joined my meeting when I look at the bottom toggle bar. Is there a way to ensure that the boxes for participants are visible to myself as the presenter EVEN if they have their screen off?Thank you

When Zooming my last student.  Each time I shared screen (A verbal message came on, something like "The host R Louchart has shared his screen"...this has never happened before, neither my client or I could figure out what had made that happen.PLEASE HELP ...lol

Hi, I am not finding a recording of an extremely important meeting. I was on the pro plan then, then I switched to basic. Even though I returned to the Zoom Pro paid version, I can not find it. Please help!

I can't seem to find my local recording. It does not appear on my local recordings. I did not had my desktop app logged in when the meeting happened. I know It was recorded because I saw a sing after the meeting that said "converting file" and now I have no idea where it is.  

Bonjour, depuis 2 réunions dont celle d'aujourd'hui, je n'ai aucun son sortant de la vidéo. Je n'entends donc pas les interventions des conférenciers. Pourtant j'ai réglé tous les signaux ok, mon ordinateur produit le son sur d'autres vidéos, c'est donc spécifique à Zoom,  Quel est le problème ?

Is it possible to view 49 participants on screen using the linux desktop client?  seems windows and apple clients have this but can not set same using the linux client. am I missing the setting? or some other issue, pls advise, tks

I have been using Zoom with no problem for a few years. Now, during the past two months, other call participants are telling me that the level of my voice sometimes decreases so low that they cannot hear me and overall can barely understand what I'm talking. They keep telling me to get closer to the laptop, but this doesn't really change anything. I have tried to work with the audio settings and reinstalled the app, but to no resolve. I don't have this issue with any other app (WhatsApp video, Google Meet, Skype). Do you have any clue what might be happening and how I can solve the issue? This is extremely frustrating and distressful and using another app is not always an option.