Newcomer

Question

Can not find team chat tab.

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I am the owner of the account and unable to locate the team chat tab on the home page. How do I get into the team chat admin page?

Bort

Employee

Hi @Harrysacramento

Admin settings for Team Chat would be available in the Zoom web portal, under Account Management > Account Settings > Team Chat tab.

If you are looking on the desktop client, there are only personal team chat settings available.

Hope that helps and let me know if you have any further questions. Otherwise, make sure to mark the solution as accepted if this information is what you needed.

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Ray_Harwood

Community Super Champion | Customer

Hey, @Harrysacramento. @Bort is right on... but here's a road map in case you need one:

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A

ammarumer6

Newcomer

Hi I still cannot find the team chat tab as it is showing other tabs but just not team chat tab. I am on workplace basic plan.

Here is the screenshot

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Ray_Harwood

Community Super Champion | Customer

Welcome to the Zoom Community, @ammarumer6.

Interesting. I logged into one of my Basic accounts and also don’t see settings for it either. But Team Chat itself is functional for my Basic account.

What setting are you trying to change? I'll ask around my Zoom contacts and see why the Team Chat section doesn't appear in either the Personal or Admin settings areas for Basic users.

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ammarumer6

Newcomer

Thanks a lot for replying @Ray_Harwood . What I really want is to actually see who has read my messages in the zoom team chat. So I came across the read receipts feature and followed this KB Article Read Receipts but I couldn't proceed further since I wasn't able to find the team chat tab in settings. This type of feature is readily available in Skype but since I migrated to zoom chat I wanted the similar feature. It would be great if you could help out. Thanks again

Regards
Ammar

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S

SherryAuthor

Newcomer

Still no solution to this problem and I have the same issue.

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