Products

Hallo, wenn ich Teilnehmer in Break-Out-Räume aufteile, haben diese leider keine Möglichkeit um Hilfe zu bitten. Diese Option gibt es einfach nicht. Oder sie ist sehr gut versteckt.Muss ich diese Option zusätzlich zu den Break-Out-Räumen auch noch irgendwo aktivieren? (Mir kommt es schon reichlich absurd vor, dass die Break-Out-Räume standardmäßig nicht aktiviert sind. Von daher würde es mich nicht wundern, wenn man noch einen zweiten Haken irgendwo setzen muss.)

Hello. My zoom meetings are syncing to my google cal but not my ical. My google cal is snyced with my ical, so I'm not sure why the meetings are now showing up. I'd like to be able to view the meetings from both my personal calendar (ical) and work calendar (google cal). Any insight?

I deleted a user from my overall Zoom account (5 uses total), and his webinar recordings are deleted too. we still have our webinar license, but they cannot retrieve the old recordings from his email.  does anyone have help for this? 

I cannot change settings because I keep getting a message tell mew that I need to have a US Metered call plan. This is my call plan: Zoom Phone US & Canada Metered CallingI am logged in.I am the sole owner/ user. How do I fix this!!!??

In my most recent Zoom meeting (which i hosted), the participants were not able to send direct messages to each other - only messages to the whole group were allowed. There was a message saying something about "because you have a large number of participants of this meeting, direct messaging is disabled" or something to that effect. There were less than 20 people in the meeting, but around 70 invited. This has never happened before even though this is a recurring meeting with the same number of invitees each time.  At the beginning of next month we will be hosting a conference with 200+ people in a meeting, and we would like to keep it as a meeting, and not a webinar, precisely because we want participants to be able to interact with each other. Is there a setting which will prevent Zoom from disabling the direct messaging feature for large meetings? Thanks!

I use Zoom for meetings almost everyday and today suddenly my video started to appear faded in the meeting, however appears normal in the video settings. Any solutions to this? Image url:  https://jmp.sh/s/L9upJ1UuH65XLn15AUnP

Hello,My students are in China. They cannot access recording any more as it shows:   'Recording can’t be viewed.'Access to this recording is restricted due to the web setting. "Any suggestions? Thank you.  

I have several meetings that use zoom to connect. This would not be a problem except that Zoom refuses to initialize my camera. No matter what I do, the camera stays off. In settings it accesses it fine but not in zoom, one post I read said to change the camera settings in Zoom to foundation, I have done this and still no results. Should I just break down and get a better web cam or is there a way to fix this one? TIAJo

Initially, when I attempted to open the Workplace app on my Windows PC, I found that I was signed out of my Zoom account.  Repeated attempts to sign back in only yielded the message: 'Please try again later.'  Error Code: -1.  The Zoom Workplace app on my PC has been installed and functioning properly since 2020.  This is the first time it has ever given me any issues.I have uninstalled and reinstalled the Zoom app multiple times.  I have cleared my Windows Explorer cache multiple times as wellI have even gone so far as to reinstall Windows (Windows 11 Pro, version 24H2, OS build 26100.4351).  Using a browser, I can sign into my Zoom account on both my Windows PC and my Mac.  Additionally,  on my Mac, I can also sign in to the Zoom Workplace app.   An article online suggested linking my Windows 365 with Zoom.  I have tried this, but my 365 account is a Personal account, and the

I've upgraded my account from Pro to Workplace today as I need to host multiple meetings at the same time (lasting 60-90 minutes). It looks like I can only host a second meeting for 40 minutes, is this correct? thank so much for any info!

I just set up my zoom plan (US/CA) Unlimited and finally figured out how to receive incoming calls to my desktop and zoom app on iphone.  Unfortunately, I'm unable to make outbound calls.  The same prompt is received from both the app and desktop attempts "sorry, we cannot complet your call.  Your service plan does not allow calls to destination".  Anyone have any idea what I did wrong? 

I am not able to make outbound calls.  I am in the US with an unlimited calling plan and a toll free number.  There is no error code and the call log shows the call as successful.   Does anyone know how to help?

I have a dedicated laptop to host Zoom meetings from that has a wired connection to gigabit speed internet.  When I check the internet speed, it is consistent with what one would expect from gigabit speed internet (~900mbps up/down). Unfortunately, Zoom does not seem to care.  The bandwidth I am getting in the statistics page is ranges from 200-1500kbps (send) and a pretty solid 3000mbps (receive).  Zoom recommends a 3.8/3.0Mbps (up/down) for full HD video.   Anyone know why my bandwidth would be throttled on Zoom while able to utilize gigabit speed internet on the same device?

Hello Zoom Community,I am building a C++ application that:Automatically joins scheduled Zoom meetings (using the Zoom C++ SDK).Acts as an in-meeting speech translator, capturing audio, translating in real time, and playing back the translated speech.🛠️ What I’m Trying to DoProgrammatically join a meeting with a pre-defined display name (e.g. “MyBotTranslator”).Once joined, immediately start the translation workflow without any manual intervention.🚨 The ProblemAlthough I pass the correct display name to the SDK’s joinMeetingWithParams call, Zoom still pops up the “Enter your name” dialog instead of using my name.Because the name-entry window can’t be controlled by code, the join process never proceeds auto

I will be hosting a meeting where the participants' identities need to be kept hidden from others so that they can attend without anyone knows they are doing so.  How can I do this with Zoom?  Thank you!

Hello, I saw that Zoom changed its name from "Zoom Video Communications, Inc." to "Zoom Communications, Inc." around November ( https://www.zoom.com/en/blog/introducing-zoom-communications-inc/ ).  On Windows, when downloading the Zoom installer (as well as checking the files from an already installed/updated Zoom workspace program), the digital signature currently says "Zoom Video Communications, Inc.", even when downloading the latest "ZoomInstallerFull.exe" (64-bit) from the Zoom download center. Will that remain the name on the signature, or will it change to "Zoom Communications, Inc."? This can have an impact on things that check the signature, such as Windows Applocker/WDAC policies.

On my windows laptop with the latest version of zoom, I get notifications when someone is in the waitroom so I can do other things while I wait. On my macbook(also with the latest version of zoom), I don't get those same notifications. Can someone please tell me why?

Hi Team,Just checking whether we can have the option 'Meeting chat - Auto-save' enabled which is locked by the admin?Regards,Pavan

I am a super Admin for the account and we have a sites using Zoom Phone with two Poly Edge e350 desktop phones. The users at the site have reported that when these devices are on an active call, there is no external audible ring to indicate a second incoming call. Other than the beep that is heard in the handset only, which is not sufficient to alert nearby team members. Our goal is to configure the devices so that a second incoming call triggers an audible ring from the phone’s speaker, ideally at a volume loud enough for another team member to hear and respond by picking up a different phone in the area. Does anyone know if there’s a configuration or solution that would make this possible? If so, could you please share what steps would be needed to implement it? Thanks!

A while ago I posted here about what seems to be a dependency of Zoom install (Windows) on MS Edge.A few users assured me that there is no such dependency. The exchange has mysteriously disappeared, Then I found the following record in the app that controls MS Firewall: C:\users\name\appdata\local\zoom\plugin\webview2_x64\133.0.3065.82\msedgewebview2.exe OTOH, it appears that the MS firewall disallowed the connection.OTO there seems to be a call to msedgewebview2.exe in  a PLUGIN folder which is empty. I run an older version of Win10 that I intentionally keep away from MS updates and I do not have and do not want MS Edge. Zoom should not call an Edge plugin, but the plugin for the default browser. Can anybody clarify what is going on here?

Is there a way to use the First Name and Last Name fields for sorting and look-up in company contacts?  Right now, it is using the display name field and folks are modifying the display name by adding in titles and company name so that they are more identifiable in meetings with participants outside the company.  This throws off the search by name when a queue operator needs to forward a call to someone.

Hi everyone,I've created an OAuth app in the Zoom Marketplace and set it as a User-Managed app. It works perfectly when I authorize it using the Zoom account that created the app. However, when I share the OAuth URL with external Zoom users (outside my Zoom account), they receive an error and cannot authorize the app.I've confirmed the following:The app type is User-ManagedThe Redirect URI exactly matches what's set in the app settingsMy questions:Is there any specific setting I may be missing that prevents external users from authorizing in dev mode?Any help or guidance would be really appreciated — I'm building a commuting-related integration that depends on access for multiple users.Thanks!

How do I get the summary to write in British English with British spelling and not US spellings please?

When we disable a user account in Active Directory, Zoom will display an obvious "DEACTIVATED" symbol next to the user's name in Zoom Workplace.  This has been problematic when we've disabled access due to a termination.  Other users are sometimes seeing this status as the first indicator that someone is no longer with the company before they it is appropriate for them to be aware.  I'd like to find a way to opt out of Zoom showing this user status if possible.  Changing the appearance of their name, such as italicizing seems like it would be a better user experience for perception VS the current platform method to indicate an account is disabled.   We've also ran into this issue when someone is on a temporary leave of absence and their account is disabled as a precaution while they are away.  This sometimes gets interpreted as the user is no longer with the company in these situations as well.  

How can i change the sender name on confirmation emails for my webinar. At present it is my personal name, I want to change it to my company name.  I have a Workplace Pro account.