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Explorer
May 21, 2025 8:17 PM UTC
Question

change email sender name - webinar

How can i change the sender name on confirmation emails for my webinar. At present it is my personal name, I want to change it to my company name.  I have a Workplace Pro account.

    3 replies

    Newcomer
    Jun 21, 2025 8:59 PM UTC

    You can set up smtp and route emails through your own company domain using APIs to ensure the sender name is your company name. If you are not a developer there is a Zoom app, Salepager, that lets you send confirmation invitations for your webinars that come from your company name.

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    paul97Author
    Explorer
    Jun 23, 2025 8:05 AM UTC

    Thanks that's great, I'll ltake a look at Salepager

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    Newcomer
    Jun 22, 2025 12:58 PM UTC

    You can’t fully customize the sender email address in Zoom webinars, but you can change the sender name that appears on invitations and reminder emails. Go to Webinar Settings → Email Settings → Branding, and you should see the option to edit the sender name.

    I ran into a few quirks while setting this up and shared some helpful steps here: executordeltacom  — might be useful if you're dealing with attendee confusion or deliverability issues.

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