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My name is Evelina, and I am an educator originally from Ukraine. Due to the ongoing war, I am currently based in Europe, but I continue to teach Ukrainian students online using Zoom.I would like to kindly request free access to Zoom’s premium features for educational purposes, similar to the support offered by platforms like Miro to Ukrainian teachers. Many of my students remain in Ukraine and rely on distance learning. Your support would significantly improve the quality and consistency of their education in this difficult time.I actively use Zoom’s web portal features — including scheduling recurring meetings, managing recordings, using whiteboards, and customizing meeting templates — to deliver structured and effective lessons. Access to advanced features would allow me to better support my students’ learning needs.If needed, I am happy to provide documentation confirming my teaching status and the fact that I support Ukrainian learners.Thank you very

Hi AllWe experience some issue with sync to salesforce for zoom webinars. We have install zoom for lightning, and do experience different pattern for the webinars created. Attendee - attended the webinar are not always sync to salesforce. We have tried to get in touch with zoom for help, but without any luck. Have anyone experience the same and how did you overcome the issue?any input would be helpfull - Thanks in advance

Bonjour, Je suis utilisateur gratuit de Zoom et je me permets de signaler un problème très grave. J'ai supprimé un calendrier Google de l'affichage Zoom en appuyant simplement sur le bouton « - » dans l'onglet « Rencontres » > « Vos calendriers ». Or, cela a complètement supprimé les calendriers concernés (catégories « Travail » et « Famille ») non seulement dans Zoom, mais aussi dans Google Agenda. Ils ont totalement disparu, même de la corbeille Google. Google m'a indiqué que cette action a pu être effectuée via une application tierce via API, et Zoom était le seul outil connecté. Est-ce un comportement connu ?

Hello,I have a green screen and it shows my image very well when my class begins. However, when the teacher moves us into a breakout room, you can see part of my room on both sides (not good). Is there anything I can do to avoid this from happening.  Thank you,Carolyn

I found a resolution to the issue mentioned in the subject and I wanted to share a more complete version with the community.  Here is a step-by-step on what you can try. Issue:Audio is garbled/suppressed when pushing it through from OBS, a Virtual Cable, or some other source to the microphone to share audio with others without sharing your screen. Symptoms:Garbled AudioAudio fades in and out.Audio sounds clear until about 2 seconds later until it is suppressed Resolution:There are multiple solutions depending on your specific issue.  I've listed a few, and the first was the one that resolved it for me. Do Not Test w/ a Mobile Device (iOS/Android)I personally tried al

I have 2 basic accounts, and I am the owner on both. I am trying to change my meeting passcode, but it's locked by admin on both accounts.I followed several tutorials but none worked for me. When I go to the Account Management section as instructed, I only see Account Profile and Reports — there isn't any option to assign myself as the admin.I tried to attach screenshots but it doesn't let me do so.

Hi,After using zoom heavily for 1-1 coaching calls for over 6 years, I learned about something causing a breach of confidentiality and need to know how I can fix it, please. Assume I'm on a call 10-12 with Client A.Client B arrives to their meeting a little early at 11:55 and naturally goes into the waiting room. I see them arrive and don't admit them because I'm wrapping with Client A.Client B sees the name of Client A rather than my logo as they would see if I weren't in with another client.This breaches confidentiality and has happened 2x in the past couple months.Prior to this, I had no awareness that it had ever happened. On Macbook Air running Sequoia 15.5. Ran following tests:In room with Client A, Client B joined and saw Client A name (because it's listed on calendar invite so I can track clients).In same room and Client A had left. Client B logged out and logged back in. Still saw the nam

Кто сталкивался с такой проблемой? - зум встреча сохранилась в формате tmp, и я не могу ее никак открыть. она очень важна. как конвертировать? онлайн сервиси не получается

Hello, I am trying to capture sound from my MPC (third-party software/hardware) and have it recorded during a Zoom meeting. I’ve tried tinkering with the audio settings on my MPC, Zoom and Macbook… but I can’t get any sound when I try recording a session. I can hear myself just fine and random music I play on my desktop, but when I try to capture sound coming from the MPC I get no sound on the recording. I’ve tried creating aggregate devices, various multi-output device setups, and using Zoom’s native share sound functionality to no avail. I just want to use Zoom to capture music that I create and play using my MPC software/hardware, if possible, so I was hoping to see if there are solutions to help me figure this out.

Hi Zoom Community, I’m trying to build an integration to check, via API, how many user licenses and Zoom Room licenses my account has contracted and how many are currently in use. I’ve been through a lot of the documentation and tried several endpoints, but I’m still not able to get this info reliably. What I need:See the total number of user licenses (contracted) and how many are assigned/in use.See the total number of Zoom Room licenses (contracted) and how many are in use (i.e., how many rooms are using a license). What I’ve already tried:I’ve used /v2/users to list users and filter by type, so I can count how many are licensed. That works for “in use”, but I can’t see the total contracted.I tried /v2/rooms to list Zoom Rooms, which shows

A lot of our team uses reactions (emojis) as confirmation or acknowledgement of something sent in a team chat message (both direct messages and channels). However, I have not found a notification option when reactions are used on messages within team chat...not meetings. Is there a way to do this to keep us from having to go back in and check on things manually?

Hello, When i host a meeting, my participant page shows 25 user windows out of 100 users who joined the meeting, and i have to scroll to next page to see more participants. Is there a way to see 49 participants per page, as zoom claims is possible

With the new update the only way to have people in a room see the presentation and the gallery at the same time is to use the "My Screen" tab. However if you are using the "My Screen" tab you can't advance your powerpoint slides using the keyboard. Does anyone have a solution for this? Most of my University's preferred presentation view is slides with the gallery visible for hybrid meetings.

I need help! cuse i dont have the AI companion in my own meeting, i maybe have it but for my self not! 😢 pls help

When engaging Original sound for musicians to allow background sounds, this reverts back to full noise suppression without being requested and this can be a random time before this happens. I am running 6.3.6 which has now included an extra audio option - Live performance audio BETA. This has probably screwed the existing software, especially as this is a BETA version. Why has this not been tested fully, I need background sounds for Funeral Live Streaming so that people can hear music and hymns being sung, not any more!!!

I've already written about this in two other posts here, and I've received no response. I've had a free Zoom account since the beginning of the Covid-19 pandemic.  I find it very frustrating that I can't even get support through live chat.  The chatbot says that my free account doesn't qualify me for chat with a human, and that I have to upgrade.  This is very concerning to me considering the ease with which I could originally use Zoom. I access Zoom through my browser.  Because Zoom has grown increasingly tech- and graphics-heavy, it's become more difficult for me to do so.  As recently as a few months ago, I could click on Launch Meeting, and I would be taken to the meeting room.  Now the options are Download the App or Launch Meeting in Browser.  I am not downloading any apps when I can use the browser itself. I use a desktop computer with Windows 11.  My browser is the latest version

When scheduling in Zoom, I was able to add a email address right in the meeting and it would automatically send the invite to my calendar and all those that I invited.  It has suddenly stopped working last week.  My calendar is still integrated so I am not sure what happened.  To make it even more worse, when I select the outlook calendar on the bottom to generate the outlook invite to add the invitees that is not working either.  When I click on the download of the invite it opens up a newer version of Outlook (not what I am working in) with no actual invite and the invite it is not on my calendar to even pull up and send.  So now what I have to do is generate an invite on Zoom then copy the the invite on a clip board.  Go out to Outlook and create another meeting, paste the zoom information from the clip board, add invitees, and location then send.  Double the work for each meeting. Anyone having the same issue and/or knows how

I've come to terms with the fact that the SMS for Zoom is not going to work for my business and I'm looking for other options which saddens me. For starters, I can't opt-in a client manually to receive texts. Nor can I find information that explains why I can or can not. If I had a client for a long time I would prefer to indicate that they have verbally agreed to SMS if they have asked to receive information. I deal with a lot of grieving people and they hate extra steps. Some clients or new clients forget to opt-in and become a little agitated with not getting the information that they requested promptly. Then, I just had an issue where I can't send videos of my products via text, only photos. In what world does SMS not include video submissions. Maybe it's me but I would like to be able to communicate in whatever way the client needs. Furthermore, phone calls having weak singles when I'm not at my desk is troublesome. I'm begging for help. 

I have written previously and gotten no response to a product suggestion. In short, the idea is to create a teleprompter mode so that presenters don't have to look away at their notes.   I gave a more fulsome description of the idea in my prior note.  Happy to discuss this with anyone on your team.

I am the scheduler at my company and schedule most all Zoom meetings for others. Why does this change my availability status to "in a calendar event" and cause me to be marked as unavailable? Is there a setting in the meeting scheduler that I can change?

Is there a video that explains the 4 different Screen Capture Modes?  Thanks for your help.  PeterD   

I have a Samsung Galaxy Tablet S6 Lite and Zoom version 5.16.10. My screen sharing was working perfectly last week, but when I shared my screen yesterday, it looked normal from my end, but my meeting partner said they only saw a black screen. This has continued. I assume there was an update which messed it up. I tried following the guidelines here, but I'm using a tablet, not a desktop. I don't see an option on my tablet for pulling up a control panel at all; I can't find nvidia or an app that seems to do what they want on my tablet; I can't see options in my tablet's settings to input the graphic that the link recommends. Any help is appreciated. Thank you!

Hello. We are integrating and testing Zendesk and Zoom Phone.1. Installed the Zoom Phone for Zendesk app from the Zendesk Marketplace.2. Clicked the Zoom Phone icon in Zendesk and logged in with the Zoom Admin account.3. Set permissions for the Zoom Phone for Zendesk app in the Zoom app.4. In the Zoom App, completed the Zoom Phone for Zendesk settings > Zendesk sub-domain settings and checked the boxes for ticket creation for inbound and outbound calls. We have completed all the settings and conducted inbound/outbound tests, but tickets are not being created in Zendesk.Can you help us?

My video freezes when I try to make a virtual background change in a meeting in ZOOM.When I select NONE my video comes back. I am using Ubuntu 20.04 OS. I have friends using ubuntu but don't have that problem.When I was using windows I hadn't that problem.To fix the problem: 1. I joined a meeting from my mobile phone. I was able to change the virtual background from my mobile phone.. 2. I checked the Settings>meetings section in the Zoom administrator settings. "virtual background" button was on. 3. Zoom app is up to date.4. I watched a lot of videos on youtube and applied but the result was same.