Video Freezing When Choosing Blur or Virtual Background | Community
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ademkucukoglu
Newcomer
Newcomer
March 11, 2022
Solved

Video Freezing When Choosing Blur or Virtual Background

  • March 11, 2022
  • 5 replies
  • 61 views

My video freezes when I try to make a virtual background change in a meeting in ZOOM.
When I select NONE my video comes back. I am using Ubuntu 20.04 OS. I have friends using ubuntu but don't have that problem.
When I was using windows I hadn't that problem.
To fix the problem: 1. I joined a meeting from my mobile phone. I was able to change the virtual background from my mobile phone.. 2. I checked the Settings>meetings section in the Zoom administrator settings. "virtual background" button was on. 3. Zoom app is up to date.
4. I watched a lot of videos on youtube and applied but the result was same.

    Best answer by ademkucukoglu

    I downloaded and installed "Zoom Client for Linux" manually. It worked. I can select blur and virtual backgrounds now.

    5 replies

    Newcomer
    March 14, 2022

    Is your network connection stable? 

    Newcomer
    March 14, 2022

    Because sometimes it kind of happens when my internet connection is unstable. 

    Newcomer
    March 14, 2022

    I used to have that problem with the snap package of zoom, but I uninstalled it and installed the flatpak version and everything works well now

    Newcomer
    May 9, 2022

    You're a life-saver!

    I've been trying to fix this very problem for days (I even reinstalled Ubuntu!), and only this solution worked!

    Newcomer
    May 9, 2022

    Glad I could help

    ademkucukoglu
    Newcomer
    ademkucukogluAuthorAnswer
    Newcomer
    March 14, 2022

    I downloaded and installed "Zoom Client for Linux" manually. It worked. I can select blur and virtual backgrounds now.

    Newcomer
    June 8, 2022

     the Version 5.10.7 (3311) solves background blur availability issue on Ubuntu 22.04.

     

    Newcomer
    August 4, 2025

    I started having this problem when my Zoom was automatically updated to the latest version. You may want to consider downgrading to the previous version. You can try this site https://zoom-us-zoom.en.uptodown.com.