Products

I'm often on zoom meetings using a virtual background from an uploaded image, and it will randomly change to a different virtual background without me doing anything. I can't tell that it has changed but others on the call can see it changed. Sometimes two backgrounds will randomly switch back forth multiple times within seconds.  I have tried updating my app, and it has not solved the problem.

Recorté mi grabación original en Zoom Clips, pero quiero recuperar mi grabación original completa sin recortes grabada en la nube, es posible?

Hi I want to remove an App called ClickUp Notetaker which I may have by mistake enabled however subsequently I removed it from the Apps. This App still gets into the meetings. How can I remove it permanently?

I`m following the article -> https://aws.amazon.com/pt/blogs/machine-learning/add-zoom-as-a-data-accessor-to-your-amazon-q-index/ But I`m having issues trying to configure on Zoom Marketplace the Amazon Q app. After posting the application details and submitting the form, I`m redirected to AWS login page.But an error is show like below:"An unexpected errors has ocurred - Authentication failed. Please try again. If the error persists, please contact your administrator" I`m am using my root user to login and I double checked the credentials. Is this a bug on the Amazon Q App available on the marketplace?

I use Huawei Matepad 12X, I downloaded Zoom using GBox, when I click on sign in with Google in Zoom, the built-in browser opens, then I enter my data. The site says that Zoom will open in a few seconds, if not, you need to manually click the button. But no matter how much I click, nothing happens.

I would like to set up Meeting Templates that have different settings -- for example Meeting #1 ALWAYS starts recording automatically, while Meeting #2 NEVER records. This would make my life much easier... but is it possible?

As of this week Zoom no longer automatically prompts to add to the iCal calendar I've had connected to our account for over a year. It said I had to sync a calendar, I went online - where there is no longer an iCal option (used Google instead since the email for that calendar is registered there) and it did not stick - endless loop. What the heck is going on here and will this be repaired or returned to previous state so that I don't have to manually copy and paste the invite info into an iCal invite over and over again now?

Hi All, I am trying to find a smart tv, to which I can add a webcam/microphone, that we can use for videoconferencing. Anyone have any suggestions on smart tvs that have the Zoom app? Thank you very much. Peter

Recently, if I change the date and/or time of a single meeting in a recurring series, when anyone who has previously accepted the meeting accepts the changes, I get the following message:Accepted: XXXX MeetingFrom Google CalendarYou are no longer invited to this eventView updated information on Google Calendar Why is this happening? These invitees appear to still be on the invite list, but then I get questions about whether they were uninvited or if the meeting was cancelled. 

Hello!We've been using Zoom Webinars for a few years now (albeit not continuously), and we didn't have any problems with the "view only" option when sharing a webinar recording.Go to webinar recording, click the "Share" button, click the "More settings" button, set expiration date, uncheck "Viewers can download", check "Viewers need to  register to watch" option, check "Password" option, uncheck "Allow invitees to access recordings without the passcode, click "Save". Enter the email address(es), click send.This is what we did, and the page that opened from the Zoom email link is the video "portal" to watch the video.And now, for whatever reason, doing this in the webinar recording sends the email, but when the link is clicked, the video "portal" opens and the "Download (xx) files" link is displayed in the "portal."How do I prevent this?Thanks in advance.

Can anyone tell me how to turn off calendar integration?our ZoomRoom works but each tome it starts up on our iPad which controls the Windows computer zoom program, it says, This room needs to be connected to a calendar.”I don’t believe we need calendar integration.on line it said all I have to do is go into my account profile and down to calendar and click disable. But disable is not there.is there another way?Thank you,***********

Hi, I'm trying to use the same Zoom meeting invite for a number of meetings in future. I know the date & time of the first meeting, but I don't know yet when the other future meetings will take place.  In the past, I could do this by simply clicking "Recurring" without specifying future dates. Now with the current version of Zoom, I am prompted to already input those future dates - which I don't know yet. How do I solve this? Or, alternatively: can I set up a single meeting now, and then simply re-use that same "old" link in future? Thanks for any help!

Hi everyoneThere were some recent discussions about links to previous, older versions of Zoom Workplace client.If you know how those links are built, you can "make" them yourself (based on release notes page). But some people need a quick and easy solution. So I thought that I'll make a list for you with some recent versions.Those are direct links to Zoom download site, so there is no need to worry about downloading it from a "middle-man" website and potentially getting a virus as a "bonus"..Please also remember, that Zoom also has "Software Quarterly Lifecycle Policy", which enforces you to use client version newer than XXX provided in article linked below:Zoom Software Quarterly Lifecycle Policy So, here are links to some older versions. I've decided to provide links to 3 latest releases for version 6

I am doing a virtual baby shower for my daughter. I purchased games that only work with zoom . I upgraded my account. My question is how do I download the games for my meeting?

Hi!I am experiencing an issue with the Spotlight Video feature in my Zoom meetings. I have a paid Zoom account and I am using the desktop application (version 6.3.11) as the host.The issue is that while I can successfully enable Spotlight during the meeting, the recording does not capture the Spotlight view. Instead, the recording seems to default to another view (e.g., Speaker View or Gallery View), even though Spotlight is applied.I have already tried the following troubleshooting steps:✔ Verified that I am the host.✔ Used both local and cloud recording options.✔ Checked Zoom Cloud Recording settings, ensuring that "Record active speaker with Spotlight" and other relevant options are enabled.✔ Ensured that my Zoom app is updated to version 6.3.11.✔ Kept the

Hi everyone, if I reactivate my Pro subscription, can I download reports from last week's webinar? Thanks for your help.

Bonjour, nouveau sur Zoom Workplace, je découvre que pour créer un webinaire cela passe par l'interface Nouvelle Réunion.Je veux paramétrer une inscription obligatoire, mais je ne vois pas comment faire jouer les options d'inscriptions obligatoires des participants. Cela me donne juste un lien, numéro de réunion et code secret, mais je ne vais pas donner celui-ci à chacun, c'est trop rébarbatif Merci de me dire comment faire

Is it possible to:Export my edited webinar summary to a Word doc?Email the summary to chosen individuals without them being able to edit the summary. I see how to share to 'People I Choose', however, this appears to need a si

The zoom integration on Canvas has encountered the problem start from 11 December. When we access zoom from canvas integration, the error "500 Internal Server Error" occur. Any suggestion to solve the problem?

I have a new 7th generation Surface Laptop and zoom states that it does not support virtual backgrounds (or filters for that matter) on my device.  The specs for my laptop are:Processor Snapdragon(R) X 12-core X1E80100 @ 3.40 GHz 3.42 GHzInstalled RAM 32.0 GB (31.3 GB usable)System type 64-bit operating system, ARM-based processorPen and touch Touch support with 10 touch points Does anyone know what's up with this?  Am I to assume that zoom backgrounds will not work on my brand new laptop?? Any insight would be appreciated. Thanks!

When will Zoom get native WIndows 11 ARM64 support for the Snapdragon X Plus and Elite chips?

In a webinar I recently hosted, the attendees were adding helpful links in the chat. When I downloaded the chat after the session, I was no longer able to access the links. When they shared the URL, they presented as the page title, and that's all the chat seemed to save. Is there a way I can access the links shared in the chat after the webinar as the host/webinar owner? 

I haven't changed the settings, but now my shared window appears in a very small size on my recordings. How can I fix that problem so that it remains the same size on my recordings, whether I share my window or not ?

THIS IS WHAT I HAVE API failure rate has exceeded 25%The API failure rate on your Zoom account has reached 25% over the last 24 hours. The issue is potentially affecting your application's performance and user experience.See failure details:Total API Failures: 33Failure Rate: 30%Time Period: last 7 daysAPIs Experiencing Failures:   /v2/phone/users/{userId}/call_logs/{id}/recording_GET, /v2/meetings/{meetingId}_DELETE, /v2/users/{userId:.+}_GET, and 4 others.

A while back I signed up for a personal Zoom account. I used it mainly for online open mics where musicians perform for other musicians in an open mic fashion. Then I got a job and, of course, they had a work Zoom account for me to use. I'm on Ubuntu 21.10 so I downloaded and installed the zoom client. I get scheduled for Zoom meetings and I click on the link and a browser tab opens and starts the Zoom client. Sometimes I seem to be using my personal account and sometimes I am using my work account. And sometimes I have two zoom icons in my notification area and I am apparently running two different copies of Zoom. It's very confusing. If I log out and stop all zooms and start one up again and click Sign In there's an SSO button there. Assuming that's single sign-on so I click that.  The Zoom window changes to say "Sign in with SSO" and then there is a domain <company name>.zoom.us. At the same time, there's another Zoom window that shows me logged in a