Meetings

I have ‘scheduling permission’ to schedule meetings for another Zoom account. In web browser view as well as Zoom workplace app on my desktop/laptop (Mac and Windows), I am able to see all my upcoming meetings - my own as well as those that I have scheduled for the other account (In Zoom workplace app on my desktop there’s a button to toggle between the two and I can see and access that).But in my iPhone mobile app, it is weird. When I uninstall the Zoom app on iPhone and reinstall it, I am first able to see all my upcoming meetings (my own and those scheduled for the other acct) under ‘Meetings’.HOWEVER, if I then close the iPhone app and reopen it, now I am able to see only my own upcoming meetings and not those I scheduled for the other acct (the ‘all meetings’ view I had earlier under Meetings disappears). Nor am I able to find any toggle button or pull down anywhere, where I can choose which account’s meetings it needs to display.I want to be able to see th

I have recorded my class during the meeting. I have shared my screen to the audience. But in the records there is only audio and no video part. There is two files which "Shared screen with speaker view" and " Audio only "  files. But there is no video is playing in the record. only audio I can hear. Please help me. 

Hi AllHi Using AirPods with a HP laptop running Win 11. Set up has been great for months, but last few weeks sound has dropped out when Zoom meeting starts. No sound emanating from any of the participants, video but no sound. If I end meeting and disconnect Bluetooth, still no sound thru laptop speakers. Almost like laptop assuming AirPods still connected. It’s like six people have all gone on mute at the same time-v weird. Only manifested in last few weeks without any change to settings.  I’ve done the Zoom test using the laptop and AirPods, and the sound and microphone was fine. Anyone else had this? Bit perplexed. Thank you. Any resolution advice? Thanks

My account is a single user account (Zoom Workplace Pro) and I am locked out by Admin to change settings but I am the owner and should be able to change settings.The live chat was not able to help me even though I changed browsers, cleared my cache - still no access.

I regularly (1-2 a week) get added to webinars by random people/companies that I never asked to be joined to. Yes, they’re kind of in my industry (IT), but I never accept and often, when trying to get removed, end up in a loop I can’t get out of. Never used to get this with Zoom in previous years. Is there some setting I need to turn on/off? I get enough spam on my phone without having to deal with it on Zoom. Would have asked a rep, but appreantly the AI bot couldn’t figure out I was logged in and kept demanding I logged in before talking to a rep.

This issue has me banging my head against a wall. I have cox internet in AZ with the service 1 gig up/down (with speedtests showing 920’ish both ways). I have unifi equipment and all affected devices are hard wired. The issue occurs on my wife’s and I laptop. When we join a zoom meeting everything is fine. But once we share screen, we get internet connection is unstable and from the other users in the meeting they report our voices are robotic or don’t transmit at all. they also report the stream lags extremely bad or freezes. This issue does not happen when using teams or any other meeting software. All other devices/services work perfectly fine in my environment.  To troubleshoot I have plugged my laptop directly into the modem, bypassing my router, and the issue still occurs. I had a cox technician here this morning and he basically shrugged his shoulders. I know something is being blocked upstream and I need to be able to go to cox with this evidence. Has anyone he

Temos clientes fora do Brasil no idioma Inglês e Espanhol. Não temos funcionários que falem os idiomas Inglês e Espanhol, apenas Português. Neste caso queremos utilizar a plataforma Zoom para fazer o papel de Interpreter para nossos funcionários escutarem em português o que nossos clientes estiverem falando em seus idiomas nativo (Inglês e Espanhol), e que nossos clientes escutem ou em Inglês ou Espanhol o que falarmos em português. Tentamos seguir a documentação passo a passo, mas não obtivemos o resultado esperado. Nossa licença é a PRO.

How about the Q&A feature. before the last update i was able to access Q&A settings now i can even find it anywhere anymore. it is only accessible using the personal ID and this is loss of my investment right now if i create an official meeting using generated IDs i lose the Q&A feature even when i am the host

I need help with what my participants will see when they are in the waiting room before I let them into group. 

Been using Zoom since its inseption.. Never seen a company pay so little attention to customer service and information supplied to it by its customers.It is  a disgrace!!!The chat icon being moved from central settings?????The raised hand feature removed from reactions ????What Idiot is in charge of this continued stupidity???What idiot has created a system that does not listen to its customers ???I await a sensible response 

Hi, I’ve been having this issue with my mouse cursor for a month. It started happening after I updated my Windows version to Windows 11, but I’m not sure whether these events are connected or not. When I’m sharing a PPT or Google Slides, which are the main content I usually share, everything works normally. However, whenever I need to transition to a new tab, such as Google Docs or Youtube, while still screen sharing, my mouse cursor completely disappears and I cannot do anything about it. It has been so frustrating, because I cannot click on anything, not even on “stop sharing”, and I just have to wait for it to be back. My students say they still see my mouse cursor as I’m moving it desperately trying to get its control back.  I have searched for a solution for this issue in this forum, but most of the results I got are from years and years ago, and none of the recommendations given solved my problem - such as updating Zoom’s version. Can some

I am trying to attend a Zoom meeting using my web browser, Librewolf.  This web browser is very similar to Firefox.  So, whatever troubleshooting steps are available for Firefox should work here.I am able to join the meeting and see the other person in the meeting.But, after a few seconds, I get this messageSomething went wrong. Please close your browser try again.When I tried again, the same thing happened.

I asked my co worker for the recording and he gave me a file name “double_click_to_convert_01.zoom”. It won’t convert when I double click how do I get the recording?

The Zoom Workplace UI is too small, and I can't figure out how to change it to be bigger. I am using Kubuntu 24.10, and have Display & Monitor -> Display Configuration -> Global scale set to 175%, but Zoom Workplace seems to be ignoring this. I can't find any option to scale the whole UI; only the "Webview" thing, which seems to be the thing that shows the current time and upcoming meetings. I have also looked at ~/.config/zoomus.conf and tried setting autoScale to the opposite option (it started as true, so I set it to false), but there was no visible effect (and yes, I restarted the app). How do I scale up the UI?

 I can't see the "Record" button. I still have "Record on Computer" enabled in Settings.What could be the problem? Device: MacBook Pro (MacOS 15.6.1 (24G90))App: Zoom Workplace app version: 6.5.12 (63499)Zoom Version: Free 

Zoom has started enlarging or zooming in the video and appears to randomly move about. Dual streamed, for a while now, via VMIX to a different output where things look completely different. The same video feed is supplying both outputs and have for the longest time been exactly the same. Now Zoom looks horrible, very close up and the motion seems weird and random. It almost looks like an AI is trying to focus on some preferred point. This is new, and I don’t know what is causing it.

Why not starting meeting yet. 

 I am sharing an in-house presentation on an Epson overhead projector/screen which is for the dedicated powerpoint slides. I am working off of a laptop PC for accepting invitees and answering chat. The two screens are identified as 1 and 2 (1 is the laptop, my main display, and 2 is the projector for the powerpoint presentation). My issue is when I use my laptop keypad, the presenter is unable to advance the PowerPoint Slides. I have to select or click on powerpoint to give the control back to the remote clicker/slide advancer. How can this be remedied with settiings?

The Avatar tab is completely missing from both my Zoom app (Background & Effects) and my web account settings. Another account on the same free plan has the Avatar feature available.Please help restore this feature to my account. 

Hi, at the end of the meeting. ZOOM didn't convert the meeting. I go to manually converted from Meeting - Recording. I open the folder and then I double click the file named: "double_click_to_convert_01" and I get the message: " Failed to convert recording. There is another recording conversion in progress, please convert this recording later from Meetings>Recording". Any help?

The zoom app is causing my mackbook M4 heat, I worked with Apple support and performed all tests and identified that its Zoom which is causing the issues

I have Zoom Workplace 6.3.0 (52884) installed. The computer is trying to update to 6.4.2.During the course of the update, I receive the message that the feature I am trying to use is on a network resource that is unavailable. I am to look for “zoon InstallerFull.msi”, which cannot be located.Downloading the latest version of Zoom does not resolve anything. The computer does not accept the msi file that has been downloaded.Attempts to delete the app failed, with the same error message generated.Suggestions / Guidance please.Thank you

I have been getting help for weeks and no one can figure out why I cannot add a background photo or use Virtual backgrounds this happens on my Samsung phone as well as my chromebook. It does not give me the plus option to add a background photo and on the Chromebook when it gives me the arrow to add virtual backgrounds it comes up error occurred and it does that on the phone as well. I have tried doing this during a meeting, with my video open or my video off

I have a Zoom Workplace Business plan. Is the "streaming" feature available? I see it in the "Meetings" section, but the settings are unavailable...

How can I do a meeting with my friends but don’t have the app