Unanswered questions

In a recent update to the Linux client whenever I'm in a Zoom meeting and the meeting window is in focus and I switch to another virtual desktop the meeting window is minimized to a small window in the upper right and follows me to the new virtual desktop. How can I stop this?

I am trying to attend a Zoom meeting using my web browser, Librewolf.  This web browser is very similar to Firefox.  So, whatever troubleshooting steps are available for Firefox should work here.I am able to join the meeting and see the other person in the meeting.But, after a few seconds, I get this messageSomething went wrong. Please close your browser try again.When I tried again, the same thing happened.

I have a user who is not receiving emails that are normally sent to a Meeting Host after their meeting ends, which are the Meeting Assets email for a Meeting Summary, and the Cloud Recording email for a Cloud Recording.  They used to receive these emails, but they recently stopped.I receive these emails, and so does everybody else.  As far as I can tell, this user’s settings are exactly identical to anyone else who is successfully receiving these emails.  I also asked our Systems team to review the user’s O365 account to see if there are any emails from no-reply@zoom.us, or any other source, that are being hung up or sent to a hidden folder due to some Outlook Rule, or anything like that, and after thorough review, they found nothing.  The funny thing is, the user is receiving the “Your meeting attendees are waiting...” emails from no-reply@zoom.us, but they are not receiving any others.  I also tried sharing one of my Meeting Summaries with them, which for anyone else would send them

I am using Zoom Events to host a multiday conference for an association (attendees will be pre registered). For one hour during the last day we will have a business meeting that is open to all association members including those not registered for the conference.Is it possible to create one Meeting that is open to anyone with the link? And if so, how does one find the unique link to the meeting?Ideally attendees could enter via the lobby and non-attendees would enter the meeting directly.My back-up plan is to create a Zoom Meeting outside the event which would require attendees to leave the virtual conference space and then return to it after the business meeting.thank youSally

I am looking for online aa zoom meetings please help 

Have you ever wanted to customize your meeting summary?  Make it something different than the general template but the same every time (say for a sales call or a project stand up)?  Zoom now has Custom AI Companion to allow you to do this (plus much more): User:  Custom Meeting Summary Templates:  User DemoAdmin: Custom Meeting Summary Templates:  Admin Setup   You can also add a custom dictionary to make the summaries more accurate & tailored for your business:  Custom Dictionary 

I have a friend that is having a problem with this “paid” Zoom AccountOnce he starts a meeting, he does not have the “Make co-host” option (to set another participant a co-hostI did some testing myself (using my paid Zoom Account and my free Zoom account)And I had no problem setting a co-host using my paid Zoom account but I do not have the option to set a co-host on my free Zoom accountFor example, here is a meeting setup from my paid Zoom account and as you can see there is a “Make co-host” option  And here is a meeting setup from my free Zoom account and as you can see there is no “Make co-host” optionThere is a “Make host” otpion but that will transfer the host to another participant instead of making them a co-host So I suggested the co-host functionality only exists for “paid” Zoom accountBut my friend insists he is using a “Paid” Zoom account His meetings are always over 1 hour long and if he was using a free account the meetings could only stay active for 40 minutes   

Recently a change was made to auto-lower raised hands when people stop talking. This is not working and we use the RAISED HAND for stand-ups and stand-downs to show who hasn't gone yet. Now, the system keeps lowering hands because someone may comment on another persons update and the system thinks that person is done talking. It's really annoying and not helpful.

How do I delete this post? => https://community.zoom.com/meetings-2/why-are-two-diaolg-boxes-are-appearing-82625  

Hello. I am brand new to Zoom, although I did retire from a ~40-year IT career, so I am hopefully not completely ignorant of many of the concepts. My high school class is planning a reunion during 2027, and we would like to make it a hybrid live and remote participation event to accommodate some of our classmates who are no longer able to travel long distances. I viewed the introductory user videos on the Zoom learning portal, and I hoped to follow that with educational material on the basic concepts and skills for Zoom Meetings administration. I did find some course ware on that subject listed in the Zoom site, but it appears that it was all retired in March, 2026. I don’t see anything listed to replace it. Also, some of the user introduction guides were not as detailed as I had hoped. For example, I could not access a screenshot of the participants that showed the sidebar with their names. Examples of that, and similar screenshots, would be most helpful. What would be the best way fo

I've already created a custom video filter to display an image at a fixed position on the screen, e.g. for a company logo.Now I'd like to create a custom video filter where the graphics move with my face, to give me e.g. a clown's nose or a sorcerer's hat. Basically like the preconfigured filters (e.g. 'Head Chef', 'Bunny rabbit', 'Daisy'), just with my own graphics.I've tried to just drag my new nose graphics in the middle of the head symbol in the dialog to create the filter - but it's just stuck in the middle of the screen, and doesn't move around with my face. How can I do that?

Why don't yopu make the upgrade to the new Zoom interface an option the user can specify when it will take place?   The previsous interface was perfect for my needs, and when in a hurry to schedule a new meeting I am met with an interfweace that I now have to learn all over again. I figured it out, but I must say I find the older interface design more lelgant and efficine.  Your giving me features I don't care about. And I love Zoom... It is so much more reliable than any other video conferencing platform. Just thought you should know All knowing and all wise Zoom 

So the latest Zoom update to the meetings has the private direct messages from participants to host open in seperate tabs. Previously, all messages, irrespective of public or direct would appear on one screen in a list. However when conducting classes where only questions can be asked from the teacher directly and no public nor private chat, this is extremely annoying. Especially in classes with many students, each time a new message comes up, it's required to go to that person's tab to read it. Is there a way to revert it to the old way, where all messages comes in one screen?Thanks in advance

For the past week, our company's Zoom chat has been full of photo upload errors. The sender can see the photo on their screen, but the recipient can't. If we download it, we can view it, but I think the quality has dropped slightly.

Hello Zoom Support,Our chatbot receives @mentions in a Team Chat channel successfully.POST /v2/im/chat/messages returns HTTP 201 when using reply_to,but the reply is invisible under the user's original message.Replying to the bot's own messages works correctly.We verified that to_jid is the correct channel JID and reply_tomatches the original webhook message_id. The same issue occurswith direct API calls outside n8n.App ID: 8gk__loKQnSZAccUPR3cYQChannel ID: 7939393e8d5d44f19b54be68dd0bff6fFailed request:Time: 2026-10-15 06:07:21 UTCreply_to: 8c2c7031-a24a-485a-88ab-bcd468791659-W_f66578e1-NReturned message_id: 20261015060721897_N9GF7fX_aw1Tracking ID: BOT_4d2a4909082b4a1e9a0687dad4a94f9bSuccessful bot-parent reply for comparison:Time: 2026-10-15 01:59:05 UTCTracking ID: BOT_606af2096e684b08afd80b89887a26b8Please trace why the user-parent reply returns 201 but does notappear, while the bot-parent reply works.Thank you.  

I am writing to report an issue with the Voice Translator (AI Translator) feature.I have purchased and assigned the Live Translation add-on, and the feature has been enabled in the account settings. However, the Voice Translator icon/button does not appear in the meeting controls toolbar, nor is it available under the More menu during meetings.I have already tried the following troubleshooting steps:Updated the Zoom desktop client to the latest version (7.2.1).Using the Windows desktop client (not web or mobile).Confirmed with the account admin that the Live Translation license has been correctly assigned to my user account.Verified that Voice translator is enabled under Account Settings → Meeting → In Meeting (Advanced) (and also checked personal settings).Fully quit and restarted the Zoom client, then signed in again.Despite completing all of the above, the Voice Translator option still does not appear.Could you please check the account-side configuration and help resolve this issue?

Hello! I have a personal Zoom Basic account and use Zoom Workplace on Android. I need to prevent participants from taking screenshots or recording my live video calls using the SAME phone they use to attend the meeting. I have already checked the Android app and Zoom web settings, but I cannot find the "Prevent screen capture of meeting content" option. Could someone please clarify: 1. Does this feature block both screenshots and screen recordings made with the participant's own Android phone?2. Is it available with a Basic account?3. If not, which paid plan includes it?4. How can I enable it while keeping video calls working normally? My main concern is preventing recording on the same device used to attend the video call, not recording with a second phone or external camera. Thank you!

No one can copy chat text in our Zoom meetings, except for the (some?) linux users.I found another old thread about this, but the step-by-step doesn’t lead you to the destination discussed.Can anyone provide a method that works in 2026?

Environment Debian 13 i3WM, X11 Zoom Workplace 7.2.1 (5760), DEB package NVIDIA GeForce RTX 4060 NVIDIA driver 550.163.01 USB webcam: Microdia 0c45:6366 ProblemAfter upgrading Zoom to version 7.2.1, the camera preview becomes frozen or black whenever I select any virtual background or the blur effect. The camera works normally again as soon as I select “None”.The issue also occurs during meetings. The camera is selected in Zoom, and its activity indicator turns on. The webcam works correctly outside Zoom, including with ffplay.Using a clean Zoom configuration restored normal camera operation, but the virtual background issue persists.Virtual backgrounds worked correctly in previous Zoom versions.This appears to be a possible regression in Zoom 7.2.1 on Linux. Could you investigate the virtual background/video processing path and advise on a workaround?Thank you.

There needs to be a way (check boxes?) to select what camera you want to show in the camera list. It is unbelievable to me that after all these years there is still NO WAY to simple choose what cameras should show in the menu, UNINSTALLING cameras is NOT a solution. There are reason why you may need cameras (like the built-in one) but don't want to use them for Zoom. I many instructors need to be able to toggle between the camera simply and quickly, instead of toggling through multiple cameras to get to the one you want. Absolutely appalling this simple feature is not available in Zoom.

I'm trying to make a call but it's saying my plan isn't available but I see the phone symbol on my zoom app,

In a Zoom learning session, the person talking is also appearing on a second Dialog Box - see - https://snipboard.io/MhLxAC.jpg. Wondering why? I’ve used an older version of Zoom before, with different clubs.  This has never happened before.  Please advise.    

Community-sourcing! Personally, I’ve found that other than functioning as an aesthetically displeasing ‘skin’ with less access to intuitive operations and worse color contrast (that also disregards our previously-set branding choices and still fluctuates between Sentence case and Title Case with reckless abandon - classic Zoom), there’s no significant user/admin-facing functional difference between the ‘new experience’ and the old one (required migration on September 30th, 2026).I’m a grumpy-grump, but I’m ready to listen/learn. I am legitimately curious to know a.) if anyone finds the new experience to be a quality-of-life improvement and b.) why? I also expect that there are some changes under the hood that the new experience facilitates - would be great to hear from Zoom as to what we can expect with this in play after forced transitions at the end of the month. 

The entire zoom graphical user interface changed on me suddenly and Zoom Workplace now seems to be a web app that’s trying to mimic Teams in structure, but I lost a lot of the functionality I was accustomed to. Is it possible to toggle between these environments? For example, I used to use Zoom to record mini-lectures for my classes which I would then load on to Canvas. Now with the web workplace app, the Share Screen function is a nightmare because I have to select whether I want to share a web page, a powerpoint, or Word document, when I used to be able to go between these sources seamlessly. The window also seems to not be full screen. It really sucks. It’s so bad that I resorted to downloading a different app for making video recordings for class. This other app works better overall, but the marker tool isn’t as good as the one Zoom has (or had) built in to the host tools. It’s a nightmare trying to host a meeting now. Did you ruin a good product?

With the old Zoom UI clicking the video or audio settings opened a  new window with all the settings including the, “General” tab. This was very easy to navigate. Now if I click on Videoo settings a side panel opens which resizes my Zoom window on the screen. After i close options, I have to move and resize the window again. I find this very difficult to use. Also, the “General” option is missing. How can i revert back to the old UI where all the settings including the “General” tab could be easily accessed as a floating window? Kind regardsChris