phone

hi ​@Taylor Shaw 

You need to assign a calling package to yourself to be able to make outgoing calls.

How to assign a calling package to a phone user

After assigning a license, you can assign a calling package if you want to enable outbound calling for phone users.

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click Product configuration, then click Phone system, followed by Users & Rooms.
4. Click the Users tab.
5. To the right of the phone user you want to manage, click Assign, then click Assign Packages.
6. Select a calling package and click Confirm and Assign Numbers.
7. If you want to assign a direct phone number to Zoom, select a phone number and click Confirm. Otherwise, click Skip.

Managing phone users

For additional Zoom Phone information, please see:

Getting started with Zoom Phone (users)

Getting started with Zoom Phone (admin)

Thanks,  eliot