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Newcomer
February 11, 2022
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Cloud Zoom Analytics

  • February 11, 2022
  • 1 reply
  • 2 views

Hi all is there a way for me to know the names or the email addresses of the  viewers of my recording on cloud (which was shared internally), and for how long they have viewed it

    Best answer by Ami_88

    Hi @KeshanS ,

    Thank you for your post here on the Zoom Community!

     If If a Zoom user is signed in to their account on the web and views or downloads the recording, the views column (Recording > Choose the recording file > recording Analytics >  By View Tab at the bottom) displays their profile name and associated email address. ---> check attached screenshot

    Otherwise, their name displays as Guest and no email address is provided. 

     

    Check this support article for more details, here.

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    1 reply

    Ami_88
    Community Champion | Employee
    Ami_88Answer
    Community Champion | Employee
    February 11, 2022

    Hi @KeshanS ,

    Thank you for your post here on the Zoom Community!

     If If a Zoom user is signed in to their account on the web and views or downloads the recording, the views column (Recording > Choose the recording file > recording Analytics >  By View Tab at the bottom) displays their profile name and associated email address. ---> check attached screenshot

    Otherwise, their name displays as Guest and no email address is provided. 

     

    Check this support article for more details, here.

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    KeshanSAuthor
    Newcomer
    February 11, 2022

    Thanks alot Ami_88

    Ami_88
    Community Champion | Employee
    Community Champion | Employee
    February 11, 2022

    Any time and Good luck !!

    Side note : you can as well, from the share button,  edit the sharing option so that only authenticated users in your account can view --> see attached screenshot