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Hi, I own a fixed IP address at the office given by my ISP (Movistar) the IP address is 80.28.235.27 If I open a browser from that IP to https://zoom.us it is directly blocked. But if I change my IP and use dynamic IP of sharing phone internet connection everything is fine. For some unknown reason that IP is blocked.It is interesting to mention that the IP is NOT in any blacklist and has never been used for spam. Also, it is blocked since more than a month now (maybe since ever?) So, we cannot use zoom.us services from the office Hope someone from zoom can take a look at the reason for this! Regards (from my phone connection)Ignacio

Hi! I have recorded a webinar, but now I realise that the settings were "Record active speaker with shared screen" when I really wanted "Record gallery view with shared screen". Is there anyway to change this afterwards?

HI, I am new to Zoom and have a meeting tonight. I did a test run signing in today and noticed that the video/camera has me showing upside down and there is no volume even though it is unmuted? Zoom help said to click on Profile photo at top right hand of page and select settings, when I do this there is no option for settings??!!! Can anyone kindly help?

Hi,we tested the interpreter functionality on Zoom Room systems and found some differencies between teh operation of the Windows based, and the Android system;customer set two translated languages: English (which is among the defaults), and Hungarian (added as custom).The Android based system shows both languages available, while the Windows based shows the English only.(also on the list of participants, the interpreter is marked with 'EN' when act as english translator, but when set as Hungarian, the "HU" mark only appears on the Android's lsit, bit not on Windows)Did anyone had the same issue ever?Should be the cause that one is custom language, while the other is a custom added?Any ideas appreciated!Thanks

I am a new Zoom admin for an organization and would like to know if Zoom retains the cloud recordings for any users we move to a Basic account. Things to Note:We are currently provisioning Zoom accounts through OneLogin and looking to implement a process where we downgrade their license based on an internal status. Ideally we'd like to be able to do this without losing access to any cloud recordings.

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We work with culturally and linguistically diverse clients and would like to help them access their appointments via Zoom. Would you mind directing me to find the "Getting started guide for new users" translated in different languages?This resource (in the way of a printout) would benefit services that support people from diverse backgrounds and their clients. Thank you.

I blocked a user and he blocked me back and then deleted me. I cannot send him a contact request. How do I add him again

Is there an auto response setting when receiving SMS thru chat? 

I attend a regular meeting that focuses on using sharing experiences when using Zoom for hybrid meetings. It's received wisdom in the group that adding co-hosts to a meeting (i.e. assigning co-host to people already in the meeting) increases the bandwidth requirements. This sounds unlikely to me, but can anyone provide an authoritative answer?

Question: Will the 30 day expiration for a non reoccurring meeting clock start if someone launches the meeting and the meeting is scheduled past 30 days out. Scenario: Someone accidentally clicks or tests the meeting link and launches the meeting or allow participants to join is checked in settings (no time limit before meeting selected).  Say someone starts the meeting or goes into the waiting room - does this trigger the 30 day expiration clock (even if the meeting is say 60 days out)? In the Support article the definition on Non reoccurring meetings expiring in 30 days either 30 days after the meeting or if the meeting was launched:Scheduled, non-recurring meetingsA scheduled, non-recurring meeting ID (also known as a one-time meeting ID) will expire 30 days after the scheduled date. If you restart the same meeting ID within the 30 days, it will remain valid for another 30 days.Scheduled meetings can be started at any time before the scheduled time

I can set up Zoom meetings either requiring registration or allowing the participants to connect with a one-click link. Is there a way to combine these two possibilities? In other words, to have a meeting where a one-click link can be sent around to our team (say 50 people; to minimize their time waste with separate registrations), and have a Zoom registration link where external people can register (so that we could do a basic quality checking)? Thank you in advance.

I've noticed that Zoom recordings can be played back at faster speeds.  Many of us are taking music lessons and need to be able to slow the recordings down to 75%, 50% or 25% like what's possible on YouTube.  Is this possible on Zoom?  I don't see it as an option but many people would use this feature.Thanks

Hoy acabo de tener un problema. Mientras estaba en una reunión, Zoom se cerró y finalizó la reunión. El problema es que no puedo recuperar el chat, las palabras que escribimos durante esa reunón específicamente. He buscado por todos los medios y no sé dónde encontrarlo. Tengo una licencia de pago y pensé que estos chats de las reuniones se guardarían en la nube, pero veo que no. Soy profesor de español para extranjeros y suelo usar el chat para corregir vocabulario. Este chat, por ejemplo en Skype, siempre permanece, pero aquí en Zoom es frustrante que desaparezca y más cuando es un problema del programa.  ¿Alguien sabe cómo recuperar ese chat?

For the past two plus years, like most teachers in America, I have been using Zoom to have online virtual classes.  I have always recorded the class meetings locally and then posted them on my website for students. For the first couple of years Zoom included the teacher/speaker in a small window in the top right corner while I shared my computer screen to the class in the local recordings. This was great because I tend to use my hands and a facial expression a lot during lectures.Now the teacher/speaker window is not included in local recordings. The same thing happens no matter which computer system I am on when I teach the class. The teacher/speaker window is available while the class is live, but not in the local recordings. I searched the internet for an explanation and looked for help so I can fix the problem, but I have not found one. Please share with me how I can get the teacher/speaker window back in the top right corner of local recordings. Thank you in advance

On a free plan, when the timer reaches 40 min and the meeting is abruptly ended by Zoom, the application freezes and has to be force-quit on macOS Monterey 12.4 (Zoom client 5.10.6 (7526))

Hello Zoom team, I have a Pro package account, but today I received a message that code is disabled 1003. I only use it to teach my students, not do anything illegal. Why is my account locked? How do I unlock my account again, it affects my teaching and learning a lot. Please reply soon

I can't find the option to allow simultaneous screen sharing by multiple participants. If I click on the up arrow beside the share screen button, it only shows the options to allow other participants to share. But it does not allow them to share their screens at the same time. I've attached a screen shot. My Zoom desktop client version is 5.10.4   

I work at University and the Law school has a video wall consisting of 32 LED screens that are run by a scaler/processor PC and associated software. If I run a Zoom meeting, can I pop out each participant to all of my screens so we can see 1 person per screen? I don't think spotlighting allows for this. Or perhaps someone knows of a Marketplace or SDK solution? Thanks! 

How do I find the link for a meeting for which I am host? I see ID and Pass Code, but nothing about links

I purchased the license account, but when I start a meeting, it still shuts down after 40 minutes. Why is this happening?

Hello - I have set up a reoccurring meeting and added two of my co-workers as Alternative Hosts - so that any of us can start the meetings.  Works great - however I am the only one who can access the Usage Reports to capture the list of participants of past meetings.  Is there a way to allow the Alternative Hosts access to the meetings Usage Reports?Thanks in advance,  Bruce

HelloPlease help me. How do I enable screen sharing for my guest? I create a zoom meeting and my guest says he cannot share his screen because the host has turned off screen sharing, how do i turn it back  on?

Hi,I recorded about 3 hours-long meeting using cloud recording. After over 48 hours later I still cannot find the result. Meanwhile the recording for yesterday's meeting is already available. Kindly advise.

How to zoom between countries with basic package?