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Explorer
November 6, 2022
Solved

Authentication Failed

 

 

I had to uninstall and then reinstall the desktop "client" (app).

    rn-zmAnswer
    Community Manager
    November 7, 2022

    2 replies

    Explorer
    November 6, 2022

    And now another problem…

     

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    rn-zmAnswer
    Community Manager
    November 7, 2022

    Hey @suzannetourtill suggest looking into our KB on Error Code 1004 https://support.zoom.us/hc/en-us/articles/5719888320269-Zoom-error-code-10004

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