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Hello all,Does anyone know if I can set up a Fax Mailbox in Zoom Voice and forward that to an email address?  I set up an Auto Attendant with my fax number and set it to forward to an email address.  Just looking to see if that is all I need?  

Good dayI am an Owner in a Zoom Pro account. When I go to Personal-Settings-Meetings,there are settings that are "Locked by Admin" which I cannot toggle on/off (greyed out) such as Meeting Passcode & Personal Meeting ID Passcode. I thought as Owner I had all the privileges of Admin & more. How can I get to toggle those settings (see attachment)

Hello, We have an important conference next week (19 & 22 October). How soon can you unlock a higher video quality? Many thanks & greetings thomas  

I have been a ZOOM user for a long time. Yesterday I was participating in a meeting and I was logged out for no apparent reason. Now every time I try to access it is impossible, I have installed the program four times on my MAC MINI computer and there are no results. The zoom support is not responding and I don't know what to do or how to fix it.I tried to use my boss user. But still no results. So how can I make it work?

We don't want the panelists to see how many participants (audience) members there are for the webinar. Is this possible? thanks!

Hello all. I am in desperate need of someone's help. I have missed both of my zoom training calls as they were at ungoddly times of the morning, i.e. 1:00 AM!!! Anyway, I'm sure one of you master users could help me. I have an unlimited single line plan. When I try to assign the plan the option is not available, nothing is. But I keep getting emails that I haven't assigned my plan so I know I have it. Plus I have other questions on how this all works. PLEASE can someone help. I'm happy to do a zoom meeting and we can share screens or just a call. PLEASE and THANK YOU!!

Hi, I want to know if the EDUCATION ACCOUNT has multi-language channel features for simultaneous interpretation. I've looked through the feature lists, but I couldn't find one myself. Does anyone know about it? Please help out.  Thanks

Hi!,I created a quiz but I can't launch it because I can't find the option in the Zoom web portal to have the polls button appear. Any suggestions? Thanks.

Hi guys! I'm now in China using Zoom Meeting global version. I have a quick question. Since I will have some zoom meetings calling from Hong Kong, I would like to know which way I can get better meeting quality (considering China's special internet situation), using China's local Internet or using VPN linked to Hong Kong routes. Or is there really no difference?  Many thanks!

Dear support team of Zoom,I have a problem with your product. I never connect to my scientific meeting in the Windows platform. I have tried both with and without a proxy (VPN) services. Also, I uninstalled and installed again. But, the issue still exists. Interestingly, the connection was not established. However, anything about android app is well. I have attached a the error window as attachment. Could you please assist me? Thanks in advance for your response.

Hi! When I schedule a meeting, Zoom does not include telephone number options on my invitations. I thought this option was automatic. Can anyone help? Thanks.

If I downgrade to a free account, will my personal meeting ID stay the same?

Does anybody know how I can reactivate a Meeting which was all of a sudden gone. A meeting which ran for a longer period. 

We run regular Zoom meetings for training (often with very inexperienced users of Zoom) and have 4 x Zoom accounts in the one profile. We would like to permanently assign one of our users as a co-host. We want to do this because at each meeting we allocate a 'Support' person so that when the meeting starts they can assist each person attending with any connection issues they may be having. If necessary they can be put in a meeting room whilst we sort out their issues without disturbing the remainder of the attendees. At present we have to manually nominate one of our accounts as a co-host after the meeting has been started by the Host. Is there a way for us to allocate one of our accounts as a co-host for all the meetings we create in our profile automatically?? Thanks!

Hello,Is is possible to move a recurring meeting from a basic account to a different, licensed user?

Hi All, Is there any way for the interpreters to know whether there is anyone on their channel? or in their room?  However you want to say it, I'm frustrated that my interpreters can't tell whether anyone is listening to them..  They feel like they're talking to themselves.  Thank you!

Does anyone know if users with Chromebook have difficulties using the interpretation channels as interpreter?

My webinar is 2 days so i set as recurring so that participants can use the same link to join again the next day. But why is that I am no longer able to import attendees? The registration function is turned on.

Hello, I'm currently using ConferZoom for one school (school A), but I also teach part-time at another school (school B). I set up a ConferZoom account with school B, but when I received the invitation in my school B email, it noted that my current account would be transferred to the new one. I'm assuming this means my school A account will be transferred over to my school B account. I don't want to mess this up because the invitation notes that once I accept this conversion, it won't be possible to undo it, i.e., account settings. Can I have two ConferZoom accounts for two different schools? I've tried contacting Canvas to help, but they said to contact Zoom. I'm unable find a direct phone number for ConferZoom to help, only email messaging. Does anyone have an answer for me by chance? Thanks. 

Hello, We have created a meeting but it seems that a webinar could be a better idea.So, is it possible to change a meeting into a webinar? Thanks!

Is it possible to disable the zoom widget?  We have some users with laptops that the widget takes up space on the desktop.  We started updating to the new Zoom client 5.10.3. 

I signed in from a different computer yesterday to start a meeting and zoom sent me an email with a time limited password (saying they did not recognize the computer).  Once I sign in to this  different computer with the PW, will they ask me again?  I do not have 2FA enabled and I don't think I want to.Thanks.

Hello!   As a user, i'd like to be able to configure the order of account users for ad hoc zoom meeting invites (see attached screen)  so that my most commonly called colleagues display first.    I've tried 'starring' contacts but that makes no difference in this application view.   Is there a way to order this user list at either individual or account level?   Google is giving me zilch on this!    Thanks in advance,   Adam

pls help ,me backgroung pls help

HI, I have my own free basic account but when I look under Account Management I can see that I am part of my work's Pro account.  However when I schedule a meeting it only comes up with my basic account ie 40mins.  How do I schedule a meeting using the Pro account other than logging in as my boss who is the Admin for it?