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Explorer
Oct 16, 2024 10:59 AM UTC
Solved

No chat button in meetings

There is no chat option in the meetings of any other participants or co-hosts. I tried to change every setting I could find, but still: Chat messages that I send in meetings from my (pro) host-account do not show for other participants, and they simply don't have a chat button in their screen.
What setting can I try, to use the chat option again? 

MGSR
MGSRAnswer
Community Manager
Oct 21, 2024 3:53 PM UTC

Hello @Ine,

Welcome to the Zoom Community! We're glad to have you here.

You may check out this article for configuring Zoom team chat admin settings. 

Let us know if you need further assistance.


4 replies

MGSR
Community Manager
MGSRAnswer
Community Manager
Oct 21, 2024 3:53 PM UTC

Hello @Ine,

Welcome to the Zoom Community! We're glad to have you here.

You may check out this article for configuring Zoom team chat admin settings. 

Let us know if you need further assistance.


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MGSR
Community Manager
Community Manager
Oct 28, 2024 11:25 PM UTC

Hi @Ine!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

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MGSR
Community Manager
Community Manager
Nov 5, 2024 9:14 PM UTC

Hi @Ine!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

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IneAuthor
Explorer
Nov 26, 2024 10:37 AM UTC

Hello Mark, 
sorry that it took me so long to reply.
Today I had the time to go through all settings again. 
The settings you send me as solution, were not changing anything. 

Finally I went with help of a chatbot through many settings, and I found the issue!! 
In the settings - meeting section - in meeting (basis) 
Under the Chat options which were already enabled, was a little setting that said 'Only users can chat'. This was enabled. When I disabled it, everyone could chat again. 
Very happy!! 

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