Products

I have SMS working, is it possible to get the SMS conversations sent to email for archiving purposes?

I want to be able to add a survey to ONLY the last session of a recurring meeting, where it appears on the screen immediately after the meeting ends. Is this possible? 

Is anyone else having issues with Zoom meetings that freeze for a few seconds - multiple times during a meeting? I am using Cloudflare Warp as my VPN and I am using the latest version of Zoom 6.2.6I would appreciate the help!

I need to schedule meetings for the 2nd and 4th Friday of every month--and that is NOT every other Friday, since only one month has 28 days in it (and even that isn't true EVERY year).How can I do that, other than by setting them up EVERY Friday? 

How can I resolve the isssue of an IPhone not launching Zoom meetings via mobile Outlook managed by Intune. Edge mobile never launches Zoom meetings. Zoom app has beeen uninstalled and reinstalled already numerous times on the iPhone.

Hi, We're just about to launch Workspaces in our environment and I was wondering how you can specify who can reserve a specific hot desk? An executive in our company wants his office to be a hot desk, but only reservable by himself and another colleague (possibly one more person in the future). Is this possible? Any answers are greatly appreciated.

Having an issue where using Teams on the zoom rooms disconnects while trying to join meetings. This does not happen to everyone. When my manager creates a team meeting or i do, we can connect to Teams in the zoom room. However when others create a meeting and try to have the Zoom Room join via teams it starts to join then disconnects immediately. We have several zoom rooms running different products. I have tried this in several of our rooms. Our devices are all up to date.

Hi, I created a routing form and have 2 submitted responses. I need to access these responses to see how they responded. How do I do that?

If I log out of all my zoom accounts - work and personal - but then click on a link forwarded by a colleague for a presentation on zoom hosted by someone else, then what name appears on the screen when I join that?

So often when someone is presenting and another person asks if they can share the link (or if someone joins late after the link was posted in chat, they can't access it). Would be neat if the presenter could allow for users to click URLs appearing in the screenshare in browser windows they are sharing. Zoom would have to detect the browser tab being shared and create a hyperlink to click of the URL the person that is sharing the tab of.  But it seems like this would be a lot easier if you have access to the page someone is sharing and you can just click on the URL area in the browser in the screenshare window and it opens the URL.

 Hi: I want to test if Scheduler could be a good solution for this activity - or if there's a better way.I will run six workshops in Zoom (scheduled via Outlook) next year. I want to send a communication to about 300 people from a range of organisations inviting them to sign up for any or all of these sessions. Probably be able to accommodate up to 200 people per session.Is it possible to use Scheduler to have them sign up for the workshops, and get an invitation sent to them, AND have them added to our Outlook appointment attendees (so we know who they are)?If so... how?!If not, is there another product or feature that would enable this?

I have a user who blocked a number under their user settings. As an admin, how can I view that number without accessing the specific user's account? Is there a report that shows all blocked numbers users have entered, separate from the global list in Account Settings? I already know how to see the global list in Account Settings; what I need is visibility into which numbers users are blocking individually and when they do so.  I’ve asked Zoom support this question, and I need to vent a bit. Every time I submit a ticket or chat with them, they seem to miss the point of my request. Instead of addressing what I’m actually asking for, they send instructions or links to articles that explain how to do something I already know how to do—something I explicitly mentioned in my initial request. For example, with this blocked numbers request, I posted the same question I’m sharing here, and they responded with instructions on how to check blocked numbers by acce

Is there a shortcut for leaving & ending a meeting - so I don't need to use my mouse? 

When utilizing the status feature in Zoom workplace, there is an option to set a custom timeframe for when you select the Do Not Disturb status. However, is there an option to set a custom timeframe for when you are utilizing the Out of Office status? So far, we have not seen a work around to this other than setting your status message to specify your return. It would be more convenient for our team to have the Out of Office status automatically expire upon their return.  version 6.2.6 

My computer glitched and I lost two files recorded this morning (not cloud recorded but recorded to my computer.)Is there any possibility that the recordings still exist on the Zoom server and I can re-initiate a download?I'm thinking no, but at this point I'm out of options trying to recover from my computer. thx h

I've been recording a lecture which included screen sharing.While in the session, everything seemed fine, screen share was on full screen and presenter thumb was at the top right.After the meeting when I went back to the recording, it seems that the screen sharing was recorded in a very small size, making it almost unusable.I couldn't find any documentations for that.Happy to get your thoughts as to how to prevent this in the future.

good dayI don't find this answer anywhere.We have recruiters that want to be notified, via email,  when a person signs up for their webinar.I see it in Parsey but is it not native to Zoom?

I am trying to connect my personal Outlook calendar to Zoom to integrate them.  When I click on Office O365, I'm not able to use OAuth 2.0 because it's only used for work or school accounts.  When I try to authorize it, it asks for an EWS URL and I don't know what that is for O365. I've tried using the following: https://outlook.office365.com/ews/exchange.asmx  and I receive the following error:"The request failed. The remote server returned an error: (401)Unauthorized." When I use https://outlook.com/office365.com I receive the error "An error has occurred. Make sure the information you entered is correct." Has anyone had any success link

We have a number of Logitech Rooms paired together with the Zooms Rooms kit all running 6.2.1 upon starting a new meeting we are run into this prompt on the tablet and screen. The message "Some of your zoom rooms devices need to be upgraded to join this meeting. Please contact IT for assistance" appears in your Zoom Room when trying to join a meeting. We have already checked we are on the latest and IT have downgraded to 6.1.1 and this has not made a difference.  Help and suggestions things to try ?

We've been using the channel features for a few years to communicate with our agents. Today, no one is seeing messages or replies posted in the channel by other members or admins. I updated Zoom to version 6.2.6 and asked agents to do the same but it didn't fix the issue. I've also checked the settings for the channel and nothing is out of place.Private chats are working, but using the private channel is critical for us.

I had held a zoom webinar practice session yesterday. One panellist joined and his screen was green. He tried to unplug and plug again but the camera went black and then back to green. What is the problem in this case?

I'm running a meeting with about 100 people and plan to open 5 breakout rooms. I will have a co-host. Am I able to assign myself to a breakout room and the co-host can move between meetings? This would mean no-one in the main meeting at times. Just checking if this is possible...thank you

I'm new to Zoom Scheduler and am setting up a "One to Many" Booking page for our shared calendar in MS Outlook, which is managed by four team members. Here's the scenario: I'm using Zoom Scheduler to coordinate up to four Zoom appointments simultaneously. However, when I attempt to adjust a specific day to reflect that only three team members are available, I can’t modify the shared Outlook calendar to “divide” the day among the four people. Essentially, I need to mark one person as “busy” or “out of office” without restricting the other three from being booked. We’ve followed Microsoft’s guidance (see below) to prevent conflicts, but we’re still encountering the same limitation. Guidance from Microsoft: Microsoft suggests adjusting the shared calendar settings to allow multiple concurrent bookings. Steps include accessing the Exchange Admin Center, navigating to the relevant shared calendar, and enabling conflicting meeting requests to permit up to four overlapping bookings. Howev

Hey, I'm trying to create a recurring meeting where participants can join, but they can't speak loudly and only ask questions via Chat from me. And they also can't chat with each other. Is there a way I can do that with zoom?

I have a Pro work subscription. I am the host, and send the meeting link by E-Mail to the meeting partners. Out of 25  meeting participants, 3 get the link on their inbox mail , as a black link, while it should be blue. The black link does not allow them to enter the zoom meeting. Have you encountered such a link appearance?  What could be the reason for it? How can it be fixed ?