Products

When we schedule a meeting in Hubspot on behalf of our prospects (Using the CRM user interface) the meeting description includes a time zone that is NOT our prospect's time zone, but our account's time zone. We're looking for a way to strip the time zone from the invite description or have it show the correct prospect time zone.  Anyone else have this problem or a potential solution / workaround? This text is included in the google calendar description which is confusing for our prospects. Video Demonstrating The Issue Can Be Viewed Here 

When I am scheduling a meeting, when its with a person i have scheduled before, i would expect that once I type the first three letters of their name that it will predictive text their email.  However, I am having to type their full email address every time, even though some of these appointments are every week.  I've tried adding to my personal contacts on ZOOM but it is still not working.  Can anyone advise?

ミーティングの際、他の人の顔はこちらから見ることができるのですが、自分の姿が映りません。 デバイスをパソコンからスマートフォンに変更、もしくはデバイスを変えずに他のミーティングアプリで試すとカメラは映ります。ブラウザ上のテストは何回も行ったのですが、自分の姿は映らず暗いままです。デバイスの再起動やzoomアプリの再インストールを試しても変わりません。どうすればいいのでしょうか？

i have completed a zoom test successfully , yet when it come to joining an actual meeting , it instantly crashes and asks to send error report 

Hi everyone,  is it possible that someone contacts me by email, pretending to be someone else, and then suggests that I set up zoom meeting to hack me? Is it possible for someone to access your system via a Zoom meeting?   Maybe I am being paranoid! Someone contacted me related to work (I found their profile online, but I don't know if the email is legit), and was keen to speak to me about the matter online.  I tried to set up a Zoom meeting twice and they have not shown up so it's a bit strange. It is possible that they just forgot twice but anyway I thought someone might know if there were any Zoom related scams like this.  Thanks in advance,   

I completed a call yesterday at 5:00pm AEST and it's not 6:45am AEST and the audio transcription is still transcribing. Normally the transcription is available within 1 hour of the meeting.  I need to share this with my client.  Does anyone know how to request this audio transcription?

How can I set it up so that when I speak Chinese, the other party can hear the Chinese subtitles, and when the other party speaks Chinese, I can hear the Chinese subtitles

HelloI have expanded my Zoom access to Zoom Rooms because I want all meeting participants to be able to enter the Zoom room without the host having already opened the meeting, i.e. the participants can also conduct the meeting independently, without a host.Can you please give me support with which Zoom settings I need to make for this?I look forward to hearing from you.Best regardsHutter

We use for our meeting, a polycom dial phone. It's very uselful for a big meeting room. Everybody can hear and speak whatever the distance of the phoneBy using dial phone solution, the automatic background noise suppression  is activated. In this case the voice is chopped.I did not see any option to remove this "automatic background noise suppression".There is some hotkey to use on the dial?Thank you for your helpPatrick 

私がホストで、参加者に画面共有をしてもらっているときに、私が注釈でサポートしたいと思っております。   注釈するボタンが出てこないのですが、方法はありますか？   私は、Windowsパソコンで参加しております。  

I have a Basic Plan with Zoom. I use a Microsoft laptop. Our investment club meets in person in a physical room, with 1-3 other members joining via Zoom. To enhance audio and microphone for those on Zoom, we have purchased a 3 microphone/speaker product which connects into the one port in my laptop. However, only one microphone/speaker works at one time. In Settings, I am able to switch between microphones/speakers, but only one works at a given time. What do I need to do in Settings so that all 3 work at the same time?  

My co-worker and I are musicians and we need to be able to share musical projects together through our DAW ( in this case Reaper) In real time with audio and video. I am able to share my Audio a Video seamlessly though my iMac, however my co-worker is using a Windows machine and does not have Zoom listed as an audio device within his reaper audio settings? We both run the same versions of reaper. Does anyone have a solution to why I have the option to select Zoom in my audio devices and he is not? Thanks!

My Kendao Meeting 360 camera did work for a couple of years on Zoom on my MacBook air with Sequinta 15.0.1. Suddenly it didn't work any more. It comes up as an alternative camera but the picture freezes imediately. The camera works on Zoom on a PC and it works on Messenger and not on Signal on my Mac.I have zoom version 6.3.0I have had contact with Kendao support and they have tried the camera on Zoom with a Mac and it worked.Other extra cameras work fine but not the Kendao camera. Any ideas?

As of last night's upgrade to v6.3.0 (Windows application), Zoom no longer works at all. Can't attend meetings. Can't change Audio settings (this crashes it immediately), etc.  - Un-installed and re-installed from new download. No change.- Rebooted. No change.  It's totally worthless now. I see a ton of reports with Zoom not working on the web since this update, too.

I have a Basic Plan with Zoom.   I use a Microsoft laptop.   Our investment club meets in person in a physical room, with 1-3 other members joining via Zoom.   To enhance audio and microphone for those on Zoom, we have purchased a 3 microphone/speaker product which connects into the one port in my laptop.    However, only one microphone/speaker works at one time.   In Settings, I am able to switch between microphones/speakers, but only one works at a given time.    What do I need to do in Settings so that all 3 work at the same time?  

What can I do to resolve Zoom incorrectly blocking UK users from joining a UK-only meeting? Multiple users, based in Wales, have recently been blocked from meetings on the incorrect basis of being in Germany or the Netherlands. How can this be fixed? 

Здравствуйте. Во время проведения конференции, отсутствует кнопка демонстрации экрана

When teaching my math class, I always screenshare the classic whiteboard because it's bigger. When I click the toolbar to erase what I wrote, the whiteboard minimizes by about 30%. This just started today. If I want to change the ink color, nothing goes wrong. Touching my pen to anything I usually do on that toolbar minimizes the whiteboard every time. I just uninstalled Zoom Workplace Pro yesterday in order to update it via reinstalling. That's because the update instructions use features I don't have. I repeated that process this morning to no avail. My version is now 6.2.3 (47507) on a Dell Inspiron 3793 laptop (Windows 11). Is anyone else having this issue?

私がホストで、参加者に画面共有をしてもらっているときに、私が注釈でサポートしたいと思っております。 注釈するボタンが出てこないのですが、方法はありますか？ 私は、Windowsパソコンで参加しております。     

Hi, I bought a new android tablet (a very minor item) and although my bluetooth headset works in other applications like hearing youtube, it does not work on zoom meetings. Microphone and audio comes from the tablet itself. I tried the nearby device settings (it's on), reinstalling zoom, and restarting the system. I even did factory reset of the tablet and it still doesn't work.using a wired earphone with microphone works. How can I make my bluetooth headset work?

Error codes noDevice type ASUSZoom version the newest versionDetails about troubleshooting steps you have already takenI choose Recording to the computer, the meeting last 1.5 hours,before I end the meeting,I forgot to choose stop recording, after I closed the meeting,I didn't see any record!But I try again,for the short meeting last 1-2 minutes,if I didn't choose stop recording,then after I ended,it still has record.But for that 1.5 hour meeting,I don't have any record on my computer.

I am using the web client on a desktop.  The closed caption option does not work.  There is nothing in the live transcription area either.   Closed caption is "on".  Nothing appears 

At the start of each new day, I can see the events scheduled for the day on the Calendar work week view, but in the Today view/side panel it displays "No events scheduled". If I exit the Zoom application and restart it, then the Today view/side panel correctly displays the events listed for the day in the work week calendar view. Then at the start of the next day, there are no events displayed in that Today view/side panel even if the calendar shows events scheduled for that day, until I exit the application and restart it.

Hi, I have a huge problem. I can't seem to find a recording I did last night. I wasn't the host but I was given permission to record the meeting. This has happened previously and I didn't have a problem about this before until now. I followed all the steps to recovering non-converted recordings, and that Zoom would already have that saved incase you want to convert it. The problem is it's not showing up in my app and webportal. As well as the meeting that took place, it isn't in my history as well. 

With Zoom I present a powerpoint with the presenter's image embedded, it works very well. But I record the presentation with the recording offered by Zoom, in the cloud, and when I retrieve the recording the image of the presenter is next to it and not embedded.