Location incorrectly identified by Zoom as being outside of the UK | Community
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Newcomer
December 17, 2024
Question

Location incorrectly identified by Zoom as being outside of the UK

  • December 17, 2024
  • 1 reply
  • 0 views

What can I do to resolve Zoom incorrectly blocking UK users from joining a UK-only meeting? Multiple users, based in Wales, have recently been blocked from meetings on the incorrect basis of being in Germany or the Netherlands. How can this be fixed? 

1 reply

Community Champion | Employee
December 21, 2024

@services-bd thanks for being part of the Zoom community. For this one could you please open a support ticket and provide an example of the meeting id to the team in the ticket so they can investigate.

Here is: Support ticket link