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Hi everyone,I'm Darshan Hiranandani, experiencing an issue where, when I join a Zoom meeting, I can't see any participants (including myself). All participants, including myself, appear as black boxes, even though my video is turned on. This problem occurs from the moment I join the meeting.I’ve gone through all the settings on my end and made sure everything is up to date, but the issue persists. Interestingly, when I host a meeting, I don’t face this issue.I’ve read that this might be related to screen sharing, but I can’t even see the screen share or the participants during the meeting, which happens regardless of screen sharing being on.Has anyone else faced this issue? Any suggestions on what could be causing this, or how to fix it?Thanks in advance for any help! RegardsDarshan Hiranandani

Zoom will not allow me to share computer audio. It tells me to install the Zoom audio device, but it doesn't tell me how. And it won't allow me to speak to a human being. Does anyone have any advice? I'm starting to tear my hair out.

When I go to share a recording, the option "allow users to download" is always turned On.  Is there a way to change the default so that it's always Off unless I switch it for a particular call?  Thanks!

I see a previous question from 2 years ago about this situation and I'm wondering if there have been any changes? I just completed a whole series of recordings but did not realize the "add a timestamp to the recording" option had been checked, and it certainly wasn't onscreen while recording. Can I get it off the recording? If not, does anyone have solutions for masking the timestamp? Thank you 🙂

I can do zoom streaming on Facebook page, but as soon as I stop streaming, the video is gone. I can perfectly use Zoom streaming on Facebook page, but as soon as I stop streaming, the video is gone from my facebook page. Is it the issue with Zoom or Facebook page?   

We have a Zoom account for our Toastmasters Club. I want to give admin access to two of the club officers, in addition to me having it. I have added them as users, but am not clear if they now have admin access. Since I will not be at every meeting due to travel, I want to make certain at least two people at the meeting can run the meeting and have full access. The support desk it not clear on that. Anyone else run into this? We have a Basic account as a non-profit.

I want help finding out about the send button which is gone on the email. I cant connect with my clients. What is going on?

Virtual Background on my Macbook pro is Grayed Out, Ive downloaded the lastest version and its turned on in the account online, its still grayed out.   Help: waynewalters  at g

Hello, I need help accessing my cloud-recorded meetings. My company suspended the Zoom subscription without informing me, and I lost access to the recordings. I need to download interviews that were stored exclusively in the Zoom cloud. Does anyone know how I can regain access to these recordings?

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I tried to host a meeting this evening in Zoom basic, as i do almost every week.  I tested my microphone and speakers before and a couple of times during the meeting, and they worked fine.  But when participants joined, I could see them, but not hear them.  They could hear me and see me fine, and they could hear and see each other, but I could not hear any of them.I ended the meeting and restarted it, but it did not change anything.  I still could not hear them, but they could hear me and each other.Any thoughts on what the problem might be.  IT gave me a new camera, because updating Windows 11 last week killed my old camera's driver, but i don't think it would be that because they could hear and see me.  i just couldn't hear them.

I have paid for my zoom account---I checked and the payment was processed---but I am unable to start a webinar. The purpose of the webinar is to practice using the controls so that I am familiar with them: https://support.zoom.us/hc/en-us/articles/206316975-Webinar-practice-session#h_f39ba5de-428f-4aed-a962-3741d6543ca6 However, when I start the process, I get the following error: Not enable webinar feature. (1,122)   I am trying to follow these steps: Sign in to the Zoom web portal.In the navigation menu, click Webinars.Click a webinar with a practice session.Click Start Practice Session. Please advise,&

Hi,I am trying to record two people speaking (two different places) and when I try it on GALLERY or MULTI-SPEAKER the recording still comes back with only the person who is talking showing up. What am I doing wrong in my settings? It shows the both of us side by side when we are speaking, but its not being recorded like this.. Thanks 

I scheduled a meeting in the correct time zone. Zoom created an iCalendar link to give all the participants of the scheduled & ReOccuring meeting, but the iCalendar link does not work.  How do I get it to work?Please download and import the following iCalendar (.ics) files to your calendar system.Monthly: https://us06web.zoom.us/meeting/tZArc-urqzMvGNXLxR8a8qKDnc_ljiCqF9Ml/ics?icsToken=DPy8Aj9Gl8yEL6Ms_gAALAAAALvYAIGaolfbcdJYvlr6bG2qTlRUg4rZCwgKjd5NorqtLvMKyhgVJJH76U8hHLgFAnggFXjtHOltDoPVizAwMDAwMQ&meetingMasterEventId=Y_iEyI1DQT-B_jer7xqAUQ

I have tried many different ways to contact Zoom support and get my Zoom working properly. It’s impossible to speak to someone live, so I hope that you can help with this problem. When I type in people’s email addresses to send to invite them to my zoom meeting, I am unable to send the email. I’ve tried this over and over and I can’t send emails to the participants. I have the $150 a year Zoom account which I have paid for a month ago. I use my on my iPad, as well as on my computer. Neither works! PLEASE HELP!

I have recurring meetings every single day with clients - this merge with calendar update does not prioritize meetings, it minimized the same recurring meetings that I've had for years, and makes it difficult for clients to find. I've even gone as far as disconnecting my calendar in hopes the meetings tab turned back into meetings, but instead it's still a calendar. 

I have two zoom room controllers, version 6.0.7 and version 6.1.2 (latest). I am using a logitech rally plus setup with speakers, camera, and table mics. This issue just started recently, I have not had sound issues with teams calls on a zoom room for quite some time. I am trying to find a solution other than using Zoom for calls.  Problem - When a teams meeting is started the participants can hear us, but no audio comes from the rally plus speakers. If I leave the meeting and rejoin the same issue occurs.   Troubleshooting - I left the above teams call and went into the room controller settings and tested the speaker, it made an audible tone. I rejoined the teams call, no sound.  Workaround - repeated leaving and joining teams did not work to restore the audio, as a test we started a new zoom call and invited the participant and then the audio from the speakers works.  This seems to

Seeking advice as to whether or not it's possible to add a separate/unique passcode to a recurring meeting? Our team meets weekly and we'd like to add an external project group to attend monthly. But, as they are contractors and not employees of our firm, I would prefer to issue them a separate and unique passcode for our meetings. Can this be done? Thank you

We use Yealink W56H. I have two locations and two call queues with members assigned. Are the users of the call queues able to check the queue voicemail on the physical phones or is the website the only option?

When I play back my recording the first 3 minutes are corrupted.

Hello, I am unable to update my profile on the zoom website. I can sign in, and when I navigate to the "Profile" tab it does not load. I get a blue spinning circle. I have tried to log out and go back several times for the past week. No change. I also cannot delete my account or make changes. It is a free account

When I opened it now, Zoom updated itself to version: 5.14.10 (19202). Now all my previoiusly scheduled meetings and recordings have disappeared. ALSO, I see no way to get from a Zoom meeting screen back to "Home" and it's link to Settings. WHAT'S UP? (I am running Apple Mac OS Monterey 12.6.7 on a 2016 MacBook Pro.)

We've been testing the webinar feature lately for a big event coming up. In one of our tests, we were able to invite all audience members to unmute so they could applaud for the main speaker. But during our second test run, this feature didn't work. The host clicked 'invite everyone to unmute' but no one got the pop up bubble asking them to unmute. Does anyone know what could be going on here?

Sorry for something so basic, but cannot seem to find the profile page where I could see my virtual background and eyebrow choices, etc.  That page seems to be gone!  Is it?  

whenever I try to join with computer audio zoom kicks me out of the call and if I try to access my zoom audio settings it kicks me out of settings, how do I fix this? Any help would be appreciated. I tried redownloading the app, clearing temporary files, checking drivers for updates, updating windows, and my zoom has permission to use my logitech camera. It might be because I can't actually select the camera as an input device because it has a mic on it. If that is the problem, how do I fix that? Thanks.