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Здравствуйте. Помогите пожалуйста. Я веду медитации и для меня очень важно, что-бы присутствовала музыка в эфире. Для микса использую rode Streamer X,Используя оригинальные кабели от rode для подключенияZoom установлен на планшет galaxy tab7+. И выяснилось что идет только мой голос , а музыка нет. Функция демонстрация экрана мне не подойдёт, т.к. мне нужна мобильностьт во время прямого эфира и я активно передвигаюсь в кадре и нужно регулировать громкость микса с помощью аудиоинтерфейса.При этом бьесплатные приложения WhatsApp, инстаграм и т.д. справляются с этой задачей!Zoom как раз приобретался , что-бы увеличить качество прямого эфира. Может есть какие-то способы это исправить? Так же музыка не идет и с другого аудинтер, другой фирмы. Что делать?

プロプランに変更し、支払いも完了し、アカウント名を見ても「ライセンスユーザー」なのに無料プランの時と同じように、ミーティング設定時にミーティングパスワードを外すかどうかのチェックボックスがグレーのままで選択できません。ミーティングパスワードのチェックボックスが変更不可能の状態になりました。（パスコードの番号は変更ができます。パスワードを無効にすることができない状態）調べても何も出てきません。プロプランに変更してから数日ならなかったチェックボックスが有効にならない等の理由がわかりましたら教えてください。 

Dear Community: I am writing to express my extreme frustration with the lack of resolution regarding the Poly E-350 desk phone provisioning issue. It has been nearly two weeks since I opened the initial support ticket, and the problem continues to cause significant operational disruptions. The prolonged delay in addressing this critical issue has resulted in not only operational headaches but also a great deal of anxiety. The inability to escalate the original case and the continued "NEW" status of both tickets have only exacerbated the situation. While I appreciate the availability of chat support and other resources, I am hopeful that reaching out to the community may help bring attention to this pressing matter and lead to a timely resolution. Thank you for your attention to this matter. Sincerely,Mark

I've been set my preferences using step by step in Zoom guidelines.However, I still cannot record my meeting into cloud. There's no option to cloud recording in my Zoom apps.Anyone have some suggestions? Thanks!

My team member had an issue with one of the Meetings,She has delegate access on her managers zoom account and scheduled a meeting invite from his Calendar , She is able to see the invite on her Google Calendar but its missing from her Zoom Calendar, please help

Clicking the typing cursor in the text field to reply to another message makes the whole list of the chat jump to the past posts. This is on an iMac with Sequoia 15.2. Any possible solution will be highly appreciated. Thank you.

I am the admin/owner of our account. I deleted a former employee's account and transferred their cloud recordings to my account when I deleted theirs. I am now unable to delete their recordings from my account.  The support article that I found: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066493 says: Delete specific cloud recording filesAccess recording management.Click the meeting topic from which you want to delete recording files.Under The recording includes the files listed below, hover over a recording file, then click the trash icon .Click Move to Trash to confirm. However, when I hover over a recording file I do not see a trash icon. I was able to delete some of

Dear Community, I have created a meetings page for upcoming event and handed over the html code to my teammates in the web team to embed the registration on a landing page. Unfortunately, I am receiving the feedback, that the html code is not including responsive code, something I was told comes out of the box in Calendly. Is this also supported in Scheduler? And if so, where is it to find or how should I change the existing code? Many thanks!

Hi Everyone,I hope you're all doing well!Our company pays for Zoom, and part of the package includes the AI Companion feature.During meetings I host, I'm able to activate AI Companion, and other attendees also receive notifications that it's enabled. However, I never receive an email summary, and when I log into Zoom Web > AI Companion, only old summaries are visible. It never generates summaries for meetings where AI Companion has been enabled.Other people in our company receive AI Companion summaries without any issues.I've checked the AI Companion settings, and they are enabled. Specifically:Send an email notification when sharing with users is enabledShare summary with: Only me (meeting host) is enabledSmart Recording with AI Companion:Create with each recording:Recording highlightsSmart chaptersNext steps

Holle Zoom Community, I wanta reorganize the gallery view on Linux (Ubuntu) but I can't.So, is it my installation problem or anything？

Ich möchte Meetings durch den AI Companion zusammenfassen lassen. Die Meetings finden in deutscher Sprache statt. Leider fasst der AI Companion die Inhalte nur in englischer Sprache zusammen. Ich finde keinen Weg, dass die Zusammenfassung (Catch me up) automatisch in der gesprochenen Meetingsprache erfolgt. Kann mir jemand helfen?

Hello there, everyone. So, I am trying to access the class recordings inside the CANVAS website/portal. However, I can only get this message " Sorry, your session was expired. Please refresh the page or login again."I have a hypothesis that is: I have logged in with the wrong zoom account and, in order to make everything work, I need to log out and, after that, log in with the correct one. The problem: I don't know how to log out. Help, pls. Here is a print screen of the "error":  Btw: The language is portuguese.  

I recently received the notification to update zoom client. Cool. Looked at the release notes and saw this: "Changed local storage to one year for free accounts. The local storage duration for free accounts has been changed to one year, allowing messages stored locally to remain accessible for a year for free users. This change will take affect for both new installations and reinstalls." What does this mean? Why is there a timer on what I can view in my own local storage?? Why will it be applied retroactively upon new install? How can someone else decide what I can and can't have access to on my own device?

I need to schedule 25 to 30 zoom meetings a week and until recent I would set up the meeting day and time. I would then be able to enter the attendees by starting to post their email address. I did not have to enter the entire email. Now, the system does not do that. Instead, I have to manually type in the entire email address. Not only is it more effort but it increases the chance of error. Any advice? Thanks in advance.

When I am sharing whiteboard and editing live, participants' pen edits to my whiteboard jump from the original place the pen is placed. This issue started after I completed the latest update and is preventing my online teaching business without this functionality corrected. Has anyone else experienced this or know how to fix it?

Hi, I have an issue onsite with with camera preferences when using the Teams WebRTC on the Zoom room. We are running Zoom on a Crestron UC Engine and we also have teams button on the page to do teams calls. What we're finding is when a teams call is initiated it isn't defaulting to the camera we want and always selects a different camera. We currently have to remote into uc engine and select the correct camera. Is there a way to select a camera as a default. I can't find anything on the UC engine to do it. Is there a setting on Zoom backend to do this?

Hello, I have encountered a problem where I cannot access the meeting link of my teacher. This issue occurs only on my device, while on other devices, the same meeting can be accessed without any problems. On my device, I can only join the meeting through the web version. I have tried using a VPN, changing the DNS server, completely reinstalling Zoom with the removal of all folders, and many other solutions. Thank you for your understanding.

I am not able to add members to a group or channel. I receive an error message: this email address cannot join. These addresses are in my personal contacts.

Hi All, I searched the forum and support section but didn't see a post on this particular problem. I have an iPhone and I use Zoom phones desktop and mobile app for work. When I set up the phone system I accidentally synced my call history and contacts from my Zoom Phone with my personal calls and contacts. Is there any way to undo this?  It's not impossible to work with, it's just kind of annoying and redundant. Thanks,Anna

Hello,I have set up a focus on the Macbook when zoom is active. As soon as I share my screen, the focus is turned off because Zoom is no longer in the foreground and my shared screen is. What options are there for activating the focus mode when I share my own screen? I don't want any messages to be displayed when the screen is shared that the audience can see. ThanksAndreas

Hello,I am trying to record a Zoom Clip while sharing my iPad screen, but I can't find the option to do so. When I start a regular Zoom meeting, I can share my iPad screen without any issues, either via AirPlay or a cable connection. However, in Zoom Clips, I only see options to record my webcam or my desktop screen, but not an external device like my iPad.Is there a way to share my iPad screen while recording a Zoom Clip? If not, is this feature planned for future updates?Thanks in advance for your help!

I have tried on 3 different computers and 2 different USB capture devices and everything is fine when initiating a zoom meeting when using a HDMi capture to USB device. This fails every time when I try to engage Orignal Sound for Muscians to on. The meeting then crashes. The only way to get around this is to use audio from a different source ie not the USB capture device.

I usually zoom on imac. Once I zoomed on iphone and opened video on iphone. Now on the Mac there is no video until I manually press “detach video” button on my iphone. This occurs EVERY time, even when I deleted the Zoom app from my phone

We have a single Admin team call queue that answers our only Auto Receptionist. They each work 2 or 3 days per week and enable/disable answering queue calls among themselves. Sometimes only 1 team member is on the queue, sometimes 2. If they are only logged in on their iPhone app the app doesn't always ring on their device. AR Greeting > Call Queue (sequential)  4 rings > CQ Voice mail. I now tell them to log in to both their laptop Zoom app AND their phones. This doesn't happen when they're logged in on their laptops as well.

After January 31st, the Zoom app will be removed from all Portal devices, and now, I cannot join Zoom by Portal. But Portal is a perfect device to use Zoom with good microphone and speaker.