Products

My video is showing Landscape only. Although I have changed it to portrait several times and rebooted. Same landscape screen. Anyone out there to provide guidance. I'm on a Mac Pro.

Is it possible to sync data from one Zoom Events account to multiple Hubspot accounts? Can sync settings be set by each individual event or by events within the same Zoom Events Hub? For example, if I had two Hubspot Accounts and one Zoom Events account with two Hubs - is it possible filter and sync data from Zoom Events Hub #1 to Hubspot account #1 and data from Zoom Events Hub #2 to Hubspot account #2?  Thank you! 

Hello! I work for a nonprofit, and we are trying to find a way to still use Zoom with our Meta/Facebook Portal TV in order to streamline meetings with our teammates who are on the ground providing humanitarian aid to people facing the realities of war in the Democratic Republic of the Congo. As far as I can tell, the only browser still available on the Portal TV is the Vewd Browser. Using this browser, I have tried on both a normal and private tab to join a zoom meeting. I am able to access https://app.zoom.us/wc and enter the meeting code, but I cannot get much further than that. This is because a box pops up that asks for me to press Allow so that Zoom can use my camera and microphone, but then the Allow button never pops up. I also think that the Portal TV itself may be blocking me from entering the meeting. I think a box popped up for a few seconds that said so, but I haven't seen it pop up since, so I am wondering if I misread the message. If anyone can find out how

Good morning! We are experiencing some of our Poly Edge phones losing the BLF and Speed dial positions assigned by Zoom user settings. It seems to be temporarily resolved by a phone power cycle. Any thoughts one what could be causing this?

I notice that no matter how I ask the question, the internet keeps responding by telling me about "Theme" and "Dark mode"!! My question is specific: Can you make the Whiteboard be a Blackboard like you can in Openboard? Yes or No. And if yes where is the instruction. If it cannot be done, then Zoom needs to say so, so that those of us who want that feature can get it elsewhere. Repeat, I am not interested in Dark mode, Dark Theme, etc. I am only interested in turning the Whiteboard into a Blackboard. I thank the Zoom community iin advance for their response.

The meeting I participate is announced publicly and occasionally has bombers come to disrupt the meeting. One of their tricks is to raise and lower their hand rapidly. Currently, that makes them jump around in the participant list and thumbnails, making it more difficult to select them and remove them. A simple feature that would be helpful would be to have available is a throttle on raising hands so that after raising and lowering a user's hands multiple, say 3 times, within a threshold timeout, say 10 seconds, the bombers would be unable to raise their hands for a period. It would not need to be a very long throttle to be effective, perhaps even a minute block would be enough for the feature to be useful. It would be a feature that would not have much impact on our intended participates because it is so temporary and is an exceedingly rare behavior for normal meeting attendees. 

Wondering if others are having the same issue.This started about January 18th.  Never had an issue before.I have not changed anything on my laptop. there is plenty of space on it.What is going on? Thanks

Hi all, I’m having an issue with BLF not updating on my Cisco 8841 phones with Zoom Phone. The BLF keys aren’t reflecting presence changes, but they work fine on the 3 Yealink T58A devices in the same setup.Here’s what I’ve tried: Verified BLF key configuration in Zoom Phone.Ensured the Cisco 8841 has the latest firmware.Checked provisioning files, restarted both the phone and Zoom system.Double-checked network settings and reviewed device logs (no BLF-related errors).BLF works on Yealink T58A devices, but not on Cisco 8841.Any suggestions or similar experiences? Appreciate any help!Thanks!

I'm the host of the meeting. Before, joiners are able to take notes using their AI taking notes participants. I always allow them to join and take notes. However, the pop-up window that enables them to join no longer shows, and the zoom chat states just says "Waiting for the Zoom host's permission to begin taking notes and recording". Thanks!

So I am on a zoom meeting now, and I am not looking at the screen that they share, instead I do something in the browser. Why does the zoom window every now and then pops up on my screen and is the only window seen? This didn't happen in the past and now out of a sudden it shows on my screen when not asked to. Is this a bug? If not, how to turn this off?

How do I block invited participant's read.ai meeting notes from starting up/activating in a meeting I've scheduled on my account? (I am the only host.)

I set a Virtual Avatar and now I want to disable it.  It's annoying that it shows in every meeting I join or host.  I have to right-click on myself in the gallery and uncheck Avatar.  I just want my picture back.  How can I delete or disable it permanently?

I need some help setting up our Zoom phone system. We are a clinic and we currently have (and only need) one phone number. When a patient calls that number, I need it to ring to 4 different phones. What is the best way to set this up? If one person answers, can another person also be on the phone making their own outgoing call, etc?

If a basic plan user starts a meeting with a paid plan member attending, then transfers hosting to the paid plan member, will the meeting be able to go longer than 40 minutes?

When I attempt to I get a syntax error. What can I do to fix this?

You may have noticed that Zoom recently released a new "Shared Content Only" view mode that webinar hosts can use in "Follow Host View" mode to hide all panelist video tiles and show only the shared content (like slides or any other screenshare).  It's a very useful new feature that was designed to let webinar hosts have more control over what their attendees are seeing.  There are definitely lots of use cases where a webinar host may want to hide all of the video tiles, especially during transitions between presentation or program segments. HOWEVER... The problem is that the "Shared Content Only" view will NOT work for many of your attendees.  If attendees are using the browser-based version of Zoom, or if they have an older version of the Zoom desktop client, the video tiles WILL NOT disappear for them when the webinar host switches to "Shared Content Only" view.  As you might imagine, this can cause a lot of embarassing problems if the host THINKS they

Hi, I'm a music teacher and I'm always struggling with my students' config of their Original Sound For Musicians. They are mostly children who struggle with the configuration and it takes a lot of time to do it and we waste class time. Some of their zoom versions don't have the option to activate Original Sound For Musicians, specially when they are on the web version, or in android, cellphones or tablet. Please, allow to activate it (OSFM) with just a button in the main interface as the mute button all the time without going into the audio settings setup, it will be a lot easier and we don't need to waste time by setting it up.Also, we as teachers (hosts) of the meeting should have a button to ask for activation (Original Sound For Musicians) as we do to ask them to start their video or open the mic (with the button request) Please, add this configurations! It is really bad not to hear our music students in class, this is a very bad thing from Zoom. We need to hear them properly all t

Recently we've noticed that Zoom seems to be "listening" to our private meetings. These are End-To-End encrypted, yet still Zoom is asking if I'm playing music and recognizes things such as hand gestures. AI Companion Panel is off and locked for our organization.  We are uncomfortable with this feature and do not want Zoom or its associated AI agents listening in and participating in our meetings or learning from them. How can we turn this off? I can't find anything obvious in our Admin panel. Thanks, Chris 

Hi Everyone - I can't figure out how I lost the ability to share my iPhone and mirror it to my Zoom desktop presentations. I'm on the same Zoom version on mobile and desktop. I'm on the same internet connection as well. When I tap the mirror icon on my phone, it just doesn't find the Zoom meeting any longer. (I have selected sharing on iPhone/iPad / Airplay).Any help, I'd be grateful! 

I have an android tablet Samung A9 plus. I am trying to use web browser function to share screen in zoom meetings. When ever I start a meeting or join a meeting there is no share screen button at the bottom at all. I have not got the zoom app because you cannot create break out rooms from an app. I have tried the Web app to share screen and the share screen button isn't there either. Is there a web browser that share screen will work in? Or is the problem my device? If it has to be share screen or breaking out rooms then I will have to take breakout rooms but ideally I would like both if it is possible?

I had to reset my polycom real presence group 700 that had my zoom address already saved on speed dial but it was deleted when I reset it.  What is correct format to enter?

I am trying to add an additional email to my Pro account. When I search, I'm told to go into Roles and I will be able to change my role to admin. It doesn't work. I tried the help bot, which did nothing but waste my time. And, there's no subject in the dropdowns that addresses what I need to do.  I'm so frustrated with Zoom--is it time to move to TEAMS?

I have my own calendar app set up and I would like my users connect with zoom and automatically created zoom links created for them when they create an event in my calendar app. do I need a premium zoom account in order to develop that and open to public or can I do it with the private version. also do I need to add my card into the settings? right now I am not able to add test users and test how I did my integration. anyone help?

TEngo un problema desde mi ordenador, cuando me comparten pantalla con sonido, no recibo la música, no se oye más que la letra de las canciones y nunca música en acústico. ¿Quién puede ayudarme a solucionar esto?GRACIAS

My cursor keeps disappearing while using Zoom - I heard it might be due to a Microsoft update, but how do I fix it? It's a pain in the neck to not be able to use my mouse! I can't figure out what version of Zoom I have. I have an Asus laptop with high specs. When I go to "update management" where it's supposed to tell me if there are updates to be done, it says "no data".