Products

通話中のライブ文字起こしを利用しています。あとから、メモとしてメールに添付したりしたいのですが、ライブも文字起こしされたものがどこにも存在しません。どこに保存されているのでしょうか？通話中は表示されていますが、電話が終了すると画面から消えるのでなにもできないのです。通話しながらライブ文字起こしされたものを見る意味はないと思われます。ライブ文字起こしされたデータを活用して、伝達の手間やミスが無くなるのではないかと期待をしていましたが・・・誰か、ZOOM Phoneのライブ文字起こしのデータがどこに格納されているのか知っている方はいませんか？

I am currently only able to view one month at a time of upcoming meetings in the browser, and only a week at a time in the Windows app. This has changed recently, and I can't figure out why or how to change it back. I schedule groups 6-12 months at a time, and need to be able to see more than a month at once! I would appreciate any help with this. I can set the dates in the date range, but it won't allow me to select more than one month at a time.

We have our agents on auto answer but noticed calls getting to the overflow queue earlier than our time settings. When we looked into the call, the event details seem to indicate the agent 'Hung Up'' but it still moved to overflow?   Wouldnt the call end if our agent hangs up? Could someone help explain this behavior so we can coach to prevent it from happening in the future? 

Which kind of account i need in order to open 2 large  different meetings in the same time, and also to be able to record on the cloud each of them. Today i can open only one large meeting . 

Estou tentando vincular uma licença em um notebook no Zoom Rooms , via código, porém retorna a seguinte mensagem: Zoom Rooms deve ser atualizado. Entre em contato com a TI para obter assistência.   Todos os drivers da máquina estão atualizados e a versão instalada do zoom é a mais recente, baixada diretamente do site.  Vale ressaltar que no "controlador", um tablet, funcionou.    Poderia me auxiliar em relação a esse tema?   Equipamentos:  Máquina: Dell Optiplex 7020  Tablet: Samsung A9  Como devo prosseguir?    Aguardo a sua resposta e agradeço desde já.

I can't seem to find out how to use the zoom phone - when I dial an outgoing call, I immediately get a message that says I don't have the correct service plan. I have the Pro License, and the $15/mo Unlimited US/CA. Can someone help?

I have a Swedish Skype number, landline-like, that works with mobiles and landlines in Sweden unlimited, and globally per minute.  Can I transfer this number to Zoom somehow? I cant seem to get in touch with support, so can I do that myself somehow? Or is it easier to use another provider than Zoom and which one then, to transfer my Skype number? Best regards Tor

I'm trying to create an event via Zoom Scheduler that is multiple hosts and one attendee. When I try to add another host from my company, I'm getting the following message: "Unable to access this calendar, so attendees can’t book this schedule. Contact the host to reauthorize the account or remove the host."What steps does the other host need to take to "reauthorize" the account? They are logged into web and desktop. I can't find anything via settings. 

I bought a mini PC MSI Cubi with an Intel Core 3 100u, the processor is very fast, all programs work perfectly, including Archicad, Photoshop, Lightroom, DaVinci Resolve, but not fast enough for Zoom ))) Blurred background is not supported, the program says that my processor is too slow. At the same time, on the second mini PC Asus PN41 with an Intel Celeron N5100 processor, the blurred background works, although Windows 11 barely moves.

We run the silent auto update feature for Zoom Workplace. Up to version 6.x, it's been flawless but now going from 6.2 -> 6.3, it is prompting admin permissions. Our users don't have local administrator rights. When clicking "Show More Details" on the UAC prompt, it is pointing to "C:\users\[username]\AppData\Roaming\Zoom\MSI\6.3.11.60501\ZoomInstallerFull.msi". Each time Zoom runs on a Windows reboot, the UAC prompts to update for our users.

Hi, I mistakenly admitted Read AI into one of my meetings and the app has been joining my meetings ever since.  I have made several attempts to remove the app and have researched solutions, but no luck so far. Any guidance you could provide would be greatly appreciated. Thank you

I'm using Zoom with dual monitors.  I want to see gallery view on the larger, external monitor but it only shows speaker view on that monitor even when I have gallery view on the laptop monitor.  There must be a way to do it.  I saw a discussion about this where someone asked the same question and no one had answers.  Just other people  who have the same problem.  

I have tried all of the troubleshooting fixes to get my camera to work. I have a basic plan. The app is not giving me any errors the screen is just black. The camera is working, I've updated my drivers, uninstalled and reinstalled zoom, checked permissions and firewalls, and restarted my laptop but there is no change.

I can login with my account on Mac and on the web.But on iPhone app it does not work. I get error code 1132 with the same account I'm able to login elsewhere. Even signing up with a new email account ends up by failing with the same error code.I tried deleting the app, making sure it's the last version, reseting network settings, rebooting iPhone , disabling limit ip tracking , using a vpn and nothing works with any account on my iPhone.and can't get any feedback from support..

I cannot sign in because I get the error code 1132 and you are messing up my weekend! I have reported twice… No solution yet.

Whenever I am in a group meeting and I share my screen, everyone else cannot see any changes I am making to my screen. Nobody else has these problems and I cannot find any way to get around the problem. If I stop sharing and restart, or if I issue a Zoom command (including just switching the "sharing" status bar between top and bottom), everyone gets refreshed, but I cannot continuously do that with every word I type. I am using the latest PC app but it also occurs if I stay on the browser. It happens whether I am sharing the application window or my whole screen. It happens with any application, including OS windows like Explorer. However, I cannot ask for official support for this because I am still using Windows 8.1 and cannot change. (But this has been happening for years, even when 8.1 was still supported, and I am now needing this feature more than ever.) I have three monitors and am sharing only one of them. I have changed my "Share Scree

Please tell me exactly how to get my vanity url. I cannot find it anywhere. Thanks

HiWe are trying to access workforce management to create a schedule within out contact center, but we are having issue with the following message.Configure your Zoom Contact Center connector to access the features.   Has anyone come across this before and can help to resolve please. Thanks Daryl

I have an issue with a dual monitor setup, where when I share the entire desktop the zoom window jumps and takes over the other monitor, going on top of all the media controls we use, even with the zoom setting to share zoom windows selected.Here is a rough breakdown of the setup we're using to give a better context:Monitor 1, which is for the operator/ producer:Zoom Meeting Window to view all participantsVLC Playlist ControlsMonitor 2, which is at the front of the room has:Zoom, for showing remote participants as and when neededVLC Media WindowAs the screen share isn't needed the whole time, it is only needed when sharing media through VLC we can't leave the screen share running constantly.Any suggestions would be greatly appreciated.

Hi, I do recordings of 30 min meditations in Zoom. They used to be around 55 MB. The latest has a size of 175 MB which is too big to upload it. Does anyone have an idea what I can do, please?

Hey everyone! I've been trying to set up Livestreaming for UScreen and keep getting the following error message: Failed to connect to Zoom services Please refresh the app and try again. Logging out of all streaming platforms and adding these channels again may solve the error. I've tried everything in restarting and refreshed and triple checked all the info was correct and it's still not working. have others faced this issue? 

We are trying to get users to join a webinar without the Zoom link but rather with the meeting ID but we get Error Code 13218 and we do not know how to troubleshoot it. Is it just a feature that is not allowed when doing webinars? 

Hi, I am posting this here as I can't login to the dev forum website.Edit 18/03/25 for clarity:can't login to the dev forum website without risking exposing personal data to an unknown "Zoom log-in helper app" which hasn't been verified by Zoom. Has there been a change to the dev forum website https://devforum.zoom.us/ requiring a "helper" app to login? After going to the website and clicking login I see the message "You are about to add Zoom Developer Forum Log-in Helper BETA". Below this it reads: This app and its use of your data have not been reviewed or evaluated by Zoom. Use the app only for testing or validation purposes; only allow it if you wish the app to have access to the data below.&nbsp

I recently started experiencing horrible static feedback when I switch on the Orginal Sound feature. I use a MacBook Air and Rode ll mic system. Everything worked fine until a month ago, now I cannot figure out what the issue is...I've done updates, restarts, changed cables, new mics and still the horrible sound persists. I cannot hear it while the meeting in on, but the clients can hear the buzzing static and it's on the recording. So I'm doing a million test recordings to trouble shoot but nothing is working! Please, anyone, help! 

Hi, I believe this is a Zoom or system setting issue, but I can’t figure out how to fix it. Why do I say that? Because with other apps such as Spotify, YouTube, and VLC, I am able to adjust the output volume either in-app or through the master volume. However, the problem arises when it comes to Zoom—I can’t adjust the in-app output volume, and even if I try to control it using the system master volume, it doesn’t work. There is sound, but it’s very loud, and I can’t adjust it at all. Anyone has the same problem or solution to this?