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menyedy
Newcomer
June 1, 2023
Question

Static Feedback when using Original Sound

  • June 1, 2023
  • 4 replies
  • 42 views

I recently started experiencing horrible static feedback when I switch on the Orginal Sound feature. I use a MacBook Air and Rode ll mic system. Everything worked fine until a month ago, now I cannot figure out what the issue is...I've done updates, restarts, changed cables, new mics and still the horrible sound persists. 

I cannot hear it while the meeting in on, but the clients can hear the buzzing static and it's on the recording. So I'm doing a million test recordings to trouble shoot but nothing is working! 

Please, anyone, help! 

    4 replies

    S
    Newcomer
    sueyoga
    Newcomer
    August 16, 2023

    Same issue here.  Have spent money thinking it was the mixer, mic, adaptor.  Clients saying that the static is constant, and listening to the recording, it is.  It isn't coming from my voice or the music, it's the Zoom system.  Does anyone have any ideas?

      W
      Newcomer
      WestonM
      Newcomer
      February 9, 2025

      Did you ever get this issue resolved.  We just started having the same problem.

       

        MGSR
        Community Manager
        MGSR
        Community Manager
        February 13, 2025

        Hello there, 

        I'm sorry for the late response and the inconvenience you are experiencing. 

        The Rode Wireless GO II is a wireless microphone system that operates over 2.4GHz radio frequency (RF), which is a common frequency used by many wireless devices, including Wi-Fi networks. Due to this, the system can be sensitive to interference from nearby devices that also use the same frequency range, such as Wi-Fi routers, smartphones, or other wireless communication equipment.

        If using a system that seems to be more susceptible to RF interference, we would also recommend the following to reduce the RF interference in the recordings:

        • Lowering the input gain of your camera or audio recorder while boosting the gain from the Wireless GO II receiver.
        • Using a longer TRS 3.5mm cable can also safeguard against interference, as the receiver can be further away from the recording device.
        • Enabling an Airplane mode on the camera/ audio recorder.

        You can read more in this article from Rode.

        If you need further assistance, please let us know.

          W
          Newcomer
          WestonM
          Newcomer
          February 14, 2025

          Thanks for respondiing. 

          We are not using the Rode Wireless system for audio.  Our system uses a remote camera with no audio and our Audio is coming directly from the audio rack via 3.5mm audio out the directly to the computer running the zoom webinar through it line input. 
          The system was working fine until a few weeks ago. (Nothing changed from our setup.)
          Cheers
          Mike
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            Newcomer
            WestonM
            Newcomer
            February 14, 2025

            I should have added that the system is end to end hard wired.

            Camera to encoder to laptop. Audio and ethernet connection all wired

            Z
            Newcomer
            zafarkhan987
            Newcomer
            February 15, 2025

            Try these quick fixes:

            1. Check Zoom Audio Settings – Go to Zoom > Settings > Audio, select the correct mic, and disable "Automatically adjust microphone volume."
            2. Test Without Original Sound – If static disappears, the issue may be with Zoom’s raw audio processing.
            3. Adjust Mac Sound Settings – Lower input volume in System Settings > Sound > Input and test different levels.
            4. Check for Interference – Disconnect Bluetooth devices and move away from WiFi routers or other electronics.
            5. Reinstall Zoom – Uninstall Zoom, restart your Mac, and install the latest version.
            6. Test in Another App – Record in QuickTime or GarageBand. If static persists, the issue is with the mic or Mac settings.

            Let me know if this helps! 🎧

             

            W
            Newcomer
            WestonM
            Newcomer
            February 25, 2025

            I accidentally stumbled on the cause of the problem.  It was a faulty power supply to my laptop. Running on batteries everything worked great.  Plug it in and the static interference was back when using Orginal Sound.

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