Error code 13218 | Community
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damejia415
Newcomer
February 14, 2025
Question

Error code 13218

  • February 14, 2025
  • 1 reply
  • 3 views

We are trying to get users to join a webinar without the Zoom link but rather with the meeting ID but we get Error Code 13218 and we do not know how to troubleshoot it. Is it just a feature that is not allowed when doing webinars? 

      1 reply

      Ray_Harwood
      Community Super Champion | Customer
      Ray_Harwood
      Community Super Champion | Customer
      March 17, 2025

      Welcome to the Zoom Community, @damejia415.

       

      I checked a few sources, and nothing specific comes up. I did chat with a support agent briefly, and he asked what type of authentication or registration was enabled on the webinar. I’ll also try to send you a DM tomorrow to get some other details, once I get your DMs enabled. 

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