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Hello.  When an incoming call comes in, it takes the focus.  This is frustrating for our customer support reps as they are in the middle of typing notes and the focus is taken away as they type.  Is there a way to have the call still appearing, but not take the front focus?

Hello, I am looking for a way that Zoom would pick up the dialogue I am having with a client on the phone. Is there an easy way to set that up in the Zoom settings. Basically, I need the phone call to be the mic input on zoom so people on the zoom call can hear both sides of the call in high quality. Thanks!

I attended a bootcamp class via Zoom back in 2021, and the host shared Zoom cloud recordings that I’ve been using almost daily ever since. These 17 videos have been genuinely life-changing for me. They’ve become a core part of my routine, both mentally and physically.Unfortunately, the links now say “This video no longer exists.” I wasn’t the host, but I do still have all 17 links and passwords saved.Is there any way to recover or trace these recordings, or at least check if they were permanently deleted? I’d be incredibly grateful for any guidance you can offer.

Zoom Workplace, up to date version. If I open settings window, it stays atop of all other windows making use of other apps impossible.When I tap on View More Settings, a browser opens and... I can't use it, because the original Settings window blocks me from it.What is the sacred logic that I am unable to understand, is behind this?

India is not in the list of available countries in the Global Dial in or  Toll Call.  How do I add India as one of the Dial in countries?

In Zoom Pro, it would be super helpful to be able to select and send a chat message to more than one participant at a time, without messaging the entire group.

Hello, I wanted to know if there is a way I can create reports to show investors when using Zoom. I'm not sure if Zoom has that capability yet or where I can find it, but if it does, please let me know!

Hey, we would like to bulk update our phones to have the company number as the outgoing caller ID in line key one but have noticed the csv import/export does not have this feature for all users. This only seems to exist on a per user basis. Anyone managed to achieve this?

Sometimes, I use a VPN when I use Zoom. This VPN chooses a server in another country. However, I don't use the VPN at all times.This means that sometimes I use my login credentials while being in my country and other times in another country.  Could this make Zoom think I am breaking the license terms of point "1.2 Prohibition on Sharing"? Because I think it may feel like I have connected from different places, with two different IPs. I know people can travel, and you are in the same situation, but sometimes I forget to activate the VPN, and I connect to Zoom just 5 minutes after I realise I didn't activate the VPN. When I activate it, I am suddenly in another country in 5 minutes. I guess Zoom can differentiate one situation from another, but I want to avoid surprises.

Super frustrating problem: When I am scheduling a Zoom meeting, I am adding the email addresses of my attendees in the Attendees box. But then, when I create Zoom opens up Outlook, and requires me to invite the invitees again. It then sends the invite from my the calender tied to the Exchange 365 account I have.  But that is my work account. My Zoom account has nothing to do with my work email account. And I don't want invites coming from my work account. The calendar integration I have selected is a Google Account, not a Microsoft account. (see it here). Yet every time, no matter what I do, it sends invites by opening outlook and demanding I again enter the addresses.  I suspect this might be due to a recent update (see it

Hello! We are using Zoom Rooms with Neat devices in our offices and we are missing one option in our setup.We want to unhide non-video participants of meetings by default - is it somehow possible? We know that in the meeting we can do it manually, but we did not find a way how to set up for every planned meeting. Thank you for all answers,D.

I cannot get the Chat and Breakout Room options to show on the Zoom taskbar when I am running a meeting. I am on an Asus C202SA Chromebook. I don't see anything in Settings that looks like it would be a problem. The Zoom version is 1.10.2.2559 (0314).

Hello,Why can't I see a message sent by someone in a group of 7 people, but other people can see it? In a workgroup, the messages from April 4 have disappeared, but the ones from before and after are there. I am the only one who cannot see this message posted in a text group of 7 people. How is this possible? I restarted everything, tried reconnecting, but nothing. I have a colleague who sent me a screenshot, showing that he can see this message and I still do not see it on my side. Thanks-----------------------------------------------------------------------------------------------------------------------------------------------------Bonjour, Pourquoi ne puis-je pas voir un message envoyé par quelqu'un dans un groupe de 7 personnes, mais d'autres personnes peuvent le voir ?Dans un groupe de travail, les message du 04/04 ont disparu, mais ceux d'avant et après sont là. Je suis le seul qui ne

I’m planning to conduct a pre-recorded webinar with a Live QnA session at the end, I had a few questions if someone could clarify:1. As a host, do I have the liberty to start the pre-recorded webinar at my will? I want to ensure that I start the webinar only when I have an 'X' number of people in. Is that possible?2. Can I conduct live Q&A and Polls during the pre-recorded webinars? If so, would the ultimate recording of the webinar have the Q&A and Poll data with it?3. I want to embed the Zoom webinar landing page on my website. Is it possible to embed the landing page on my website?Thanks for your help! 🙏

Is it possible to upload a PDF to zoom whiteboard to open each page on a different board? I want to be able to upload each page to a different board, work on it with a student and then convert back to a PDF for a page a board.

When I use the whiteboard to train japanese hiragana characters, I can't paint slow. When I stay on the left mouse button for too long, my painted character is transformed into a shape, e.g. a square or a circle. I already disabled all shapes and I am under the impression that the normal pencil shouldn't do autoforms, as there is a separate tool "intelligent drawing". How/where do I disable this behaviour or is there a better tool to draw letters?

I want to pliot webinars using zoom but form is in pardot. I followed step by step instructions here - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068276#creating-registration-forms Issue:My registrations are not syncing with zoom and i am not receiving confirmation emailif i use <script> document.forms[0].submit() </script>I am getting an internal server error - 500 - v=2.0;clid=aw1;rid=INT_305c2aa0157d6c1a3. If I remove the code, registration submission is successful but is not syncing back with zoom and and confirmation email from zoom is not getting triggered  Can someone help? 

I know this topic has been shared and a solution has been supplied but the post are from years ago. The solutions I've seen are from a Mac point of view.I am running on a PC (Windows 10 Pro, 22H2) using the latest version of Zoom, 6.0.11. Everything has been working fine until this morning. I tried to screen share and Zoom looked fine then it immediately went in to "Screen sharing is paused." Is there a recent solution to this problem? I have screen shared 100's if not 1000's of times and this has me baffled. And yes, I have tried the Resume button, but it does nothing.

I cannot access the breakout room control window if I am sharing my screen. I will click on Breakout rooms and nothing will happen unless I stop sharing my screen...then it will work. This was not always the case and has created problems where you may forget to start sharing your screen again after the breakout room activity. Is there something that I must do to enable this function that must have been changed following a Zoom update?

Dear Community,I hope that you can clarify one big doubt I have in terms of using the Zoom Whiteboard (and not an external) for my digital trainings.Is it actually possible to have the participants in different breakout rooms editing different pages of a whiteboard?If I do a group exercise, I sent the different groups each into a different breakout room to work on a task. Each group  might have a different task to answer or I don't want the groups to see each others answers, so I would need the possibility that each breakout room can see and edit their group corresponding whiteboard page.I hope I explained myself well and really appreciate an answer to know whether I can use the Zoom Whiteboard for my trainings or if I need to work with a different whiteboard to grant this possibility. MANY MANY THANKS!!

For various reasons! I am still using Mac OS 10.14.6.I had a workshop yesterday using zoom 5.12.9 and built a whiteboard – see the image with text below.After I realised I needed to upgrade Zoom. Did that today to 5.13.7Now this is how my whiteboard looks - see the image with no text below.Also I can no longer input text to a whiteboard.Any suggestions?

Bonjour,Dès que je fais des sous-groupes avec utilisation du tableau blanc et que je viens voir chaque salle, je ne peux pas voir leur tableau blanc, juste leur curseur d’écriture avec leur nom. Merci de votre aide.

Bonjour, when I write a Vietnamese text, this text disapear !! (was ok before with oldest version of Zoom !!)It's ok with french or American text !!...a solution for me ? Merci Please tell me how to recuperate the classic  whiteboard more easy and flexible to use. here my zoom Version :5.17.11 (31580)

When I use the writing tool on the whiteboard the letters have borders so it's very difficul to read. This thing happens on one of our zoom accounts. I tried to change the format, but I can't find the option for this, I can change to bold, italics or the size, but that's all. What;s interesting is that when I'm typing the letters mook normal, after I've done and click on the whiteboard they get this weird shape with orders and shadows. Any advice will be appreciated.

On my laptop, when using the text feature of the Zoom whiteboard, the cursor is colorless, so I can't see it. How do I change the color of the cursor?