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When I disable the availability of Docs outside of the meeting room, for some reason, I cannot create new documents to work on during a meeting. The button cannot be clicked.I can only open existing documents, which is weird, because I cannot create new documents outside of a meeting, because the option is disabled. And now I also cannot create new documents within a meeting. (ZOOM Docs is enabled in Meetings or I wouldn't even have the button "Documents" available, to get to this point.)What did I do wrong?Edit: Can be reproduced by our hoster, so probably a ZOOM-Bug. Will contact ZOOM about this through them.

Dear Zoom Support Team,I hope this message finds you well.I am reaching out to you with the following inquiry:In the polling/survey functionalities during meetings or webinars, is there currently an option that allows me to assign a specific weight to participants' votes?For example, where the vote of participant "Juan" would count as 5 votes and the vote of "Pedro" would count as 3.If this option is not available, is there any alternative or recommendation within Zoom (or through any integration) that would allow the management of polls with different voting weights?Thank you in advance for your attention. I look forward to your response.Best regards, 

I need to set up one Zoom meeting for interviews. I need one link that will be used for 7 interviewees over two days. Each interview will be conducted at different times. I will set up a waiting room. Can anyone help me do this?

I've made a meeting,  and turns out I need bigger capacity for the audience.  If I took the Large Meeting add-on now,  will it affect or benefit my prior-scheduled meeting?  Or do I have to make a new meeting?  Thank you. 

I don't understand why I get post meeting summaries only from some meetings since all the settings are the same.Pls help 

Video conferencing company unable to provide... VIDEO!!  I'm now refusing to participate in any conference calls using Zoom. There are products that work. This one doesn't and the company has proven it doesn't care and won't fix them. 

We noticed that zoom system was down last week and we were unable to call at that stage. Does zoom provide a plan that can separate the desk phone and VoIP app? You can choose to use VoIP as default. But when there's a problem, network isn't working for example. You then choose to use only desk phone which goes through traditional landline. And vice versa, if the landline is down, you can choose to go only VoIP. This is an open discussion as network problem or power outage happens very often.

Hello Everyone,Has anyone experienced an issue with sharing screens during Microsoft Teams meetings when joining from a Zoom Room device, like the Dten?I have to use the Teams application on my laptop to join the meeting in order to mirror my screen. If I click on "Share Screen" in Zoom, I receive the attached message.Any insights or solutions would be greatly appreciated!Thank you!

Hi, I recorded on the cloud three meetings but I can't access them.  I logged in to the Zoom Web and selected the option "registrations" but a pop up appears saying: "The IT administrator has disabled access to your registration page: contact the IT administrator for more details." Can you please help me.  Thank you!   

Bonjour,Je souhaite utiliser Zoom pour diffuser un live sur Linkedin.Linkedin m'a communiqué un URL et un code à intégrer dans ZOOM pour cette diffusion mais je ne vois pas où je peux saisir ces éléments.Quelqu'un peut-il m'aider ?Merci d'avance.

I subscribed to the Zoom Phone plan and believed it included call transcriptions or captions. Is it possible to enable this feature? If so, could you please guide me on how to activate it?Thank you in advance!

Hello, Is it possible to have the Zoom app and cell phone ring simultaneously but when someone leaves a voicemail it shows up only in the Zoom app and not the cell phone voicemail? Or do I need to remove the cell phone number from settings and use only the app?

Buenos días; Utilizo zoom habitualmente para trabajar, he tenido durante tiempo un Ipad 11' y siempre que conectaba al compartir la pantalla a través de airplayhe cambiado mi Ipad 12', cunado lo conectado, lo veo en mi pantalla pero los invitados en la reunión ven siempre una pantalla en negro.... ¿alguien se ha encontrado con este problema? tenias alguna solución para esto?? Gracias avanzadas!

Hi, I just need some help. I've tried to update my Zoom account and troubleshoot but I can't seem to have the option to blur my background on my Mac. I have the Macbook air 2017 running on macOS Big Sur 11.4. 1.8GH Dual Core Intel core 1.5, does it not fit the requirement for virtual backgrounds? I also blend in the existing background which leave me no choice but to turn it off. Please help. Thank you!

Hello everyone,is it possible to schedule a meeting and add/invite not individual people, but contact groups instead?I have already created three user groups and then created contact groups from them.When I open the Zoom client and check under Contacts, I can see the three groups listed.But how can I schedule (or start an instant) meeting and invite all members of a group without having to invite each person individually?

I set up a webinar as requested by my manager once the webinar started and the attendees the host then realised they should have requested a meeting.  Could I have then converted the webinar with the attendees already joined into a meeting. I know how to set up a webinar for a future date and change this into a meeting and vice versa but cant find anything on if this was possible with a webinar that had already started with joined attendees.    

I've purchased the webinars in preparation for upcoming sessions.  I've been doing some prerecording with the camera on and when I go to play the recording, it only shows a blue screen, it only recorded the audio.  I double checked the settings and it has everything turned to ON.   I did a test with someone and they had said that they could hear me in the webinar, but could only see the general screen of waiting for host to start the meeting?  Has anyone experienced this and have a solution? I contacted Zoom support via email, had correspondence at first, and now it's been 24+ hours since I've had any follow-up.  TIA for your help!

Hi ,Is there a way we can generate transcripts from a recorded zoom session where Transcript was not pre enabled  .

Every time i have to screen record in zoom, i have to from the small share screen menu, go through the 3 dot drop down menu and press "share sound" in order for me to record Youtube videos. Is there a way to set this to default so i don't have to do it every time? Thanks. 

After setting my Zoom phone standard auto. answer I decided to start forwarding my calls to my answering service.  My calls are not being forwarded.  When my number is called, my old standard answer is still immediately picking up.  Please help.

Hi All!  New to Zoom Phone.  We are moving from another cloud PBX provider to Zoom Phone and Zoom CC over the next few months.  We have right round 90 locations.  Our current provider has a nice feature where a Business Hours/Holiday schedule can be "shared" to multiple AAs (Auto Receptionists.)  Time zones are set at the AA level.  With this, we are able to have about a dozen Business Hours/Holiday schedules that are unique and can be assigned to AAs as needed.  Where this really shines is when it's time to update the Holiday dates.  As we roll to a new year, we need only update those dozen-ish schedules with the new year Holiday dates rather than having to go to each of our 90-ish AAs and update the Holiday dates there. Is there a way to replicate this Business Hours/Holiday scenario in Zoom Phone?  Something like a "shared" Business Hours schedule?  Thanks!

I can't use the zoom desktop app for win11, but I can log in using the zoom web version or zoom mobile version.Error code 1132.I filed a complaint but have not received a response.I purchased Workplace Pro.Please speed up the processI doubt Zoom Corp is forcing people to buy the Pro plan in this way.

Does anyone know if there's a way to reformat the recording? For example, I want an easier way for participants to show up vertically stacked so I can edit for mobile. Otherwise the screen is too large to edit in imovie. This is for a podcast where there are only 2 Zoom guests. 

 I record my zoom on a macbook. I want to record my meeting in a vertical video so that it is mobile upload friendly. if required.  I want to know how can I do that as the meeting is recorded in the landscape mode or what are the other options to record zoom meeting in a vertical mode. Please let me know. Thx 

Hello I received a zoom phishing email for a fake meeting The email has a fake zoom meeting link, where can I report it.