If I upgrade my Zoom Pro by adding Large meeting addon. Does it affect my already scheduled meeting? | Community
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Newcomer
September 6, 2021
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If I upgrade my Zoom Pro by adding Large meeting addon. Does it affect my already scheduled meeting?

  • September 6, 2021
  • 5 replies
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I've made a meeting,  and turns out I need bigger capacity for the audience.  If I took the Large Meeting add-on now,  will it affect or benefit my prior-scheduled meeting?  Or do I have to make a new meeting?  Thank you. 

    Best answer by Bort

    Hi @Pistachioscoop 

    As long as you assign the large-meeting add-on to your profile before you start the meeting, the expanded capacity will be automatically applied to all your existing meetings. There is no need to schedule a new meeting in this case. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    5 replies

    Bort
    Employee
    BortAnswer
    Employee
    September 7, 2021

    Hi @Pistachioscoop 

    As long as you assign the large-meeting add-on to your profile before you start the meeting, the expanded capacity will be automatically applied to all your existing meetings. There is no need to schedule a new meeting in this case. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    Newcomer
    December 8, 2021

    Hi Bort, if I upgrade my account from a Basic account to a Pro account with the large-meeting add-on to my profile before my meeting, will the expanded capacity automatically apply to my upcoming meeting?

    Bort
    Employee
    Employee
    December 8, 2021

    Hi @Jim4 , yes as long as the Pro license and the large meeting add-on are both assigned to your profile before you start the meeting, they will apply to any already scheduled meetings. I would also recommend signing out and back in on the desktop app before starting the meeting, to ensure the desktop app has synced your new licenses from the web.

    Newcomer
    September 7, 2021

    @Bort Thank you!

    Newcomer
    November 3, 2021

    We got the Large Meeting add-on and it is active, but after reaching 100 approved registrants, the registration link now says "Registration is closed" Help! Any ideas what to do? Thanks. Also, we were told it takes one day to kick in?

    Bort
    Employee
    Employee
    December 8, 2021

    Sorry that I missed your question here, @pjsjaj . Did you get this resolved? 

    Newcomer
    January 15, 2024

    My colleague is also having this problem and I am trying to help her solve it.  She has done the add on in advance of meetings put in tickets and has been refunded several times when the capacity did not allow more guests into the meeting.  Please help - we have a big meeting tomorrow and would love to get this solved.

    Newcomer
    April 1, 2024

    Can i upgrade from Zoom Pro to Zoom webinar without losing my scheduled registration details on Pro? I have a meeting in 2 days and it turns out I need a bigger capacity and now turned it to a webinar. Does this mean I have to create a new registration for a webinar?

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 1, 2024

    Welcome to the Zoom Community, @Jen13.

     

    If you now need to host a Webinar, you maintain your Zoom Pro account and add the Zoom Webinar license. 

    Read this Zoom Support article on Getting started with Zoom Webinars for some extra help:

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064444 

    Newcomer
    April 28, 2025

    I hosted a large meeting.  I discover that I could not assign co-host. What could have happened. Was it a setting problem? 

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    April 28, 2025

    @Valj100, yes. You must enable: