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When I go to the Settings screen and hit Video, I get a blank screen. It says it is hooked up to my camera. Then when I go the "Backgrounds and Effects" The camera works fine.  It will not work at all in an actual zoom meeting.  The audio works fine.  The camera works on other apps. I have set and rest the permissions.  I have reset the camera, reloaded the camera app, Restarted the computer, updated and reloaded the Zoom app.  How can the camera work on the Backgrounds mode and not on the Video mode?  I am baffled.  

When the host shares a screen, I can't see it. I get a prompt to "click on tab" to view it. I cannot find a tab

Hi, I use a new macbookpro with M3 Pro apple chip.Zoom Version: 5.15.7 (21404)When I try to install the Zoom update, above error code stops the installation.Anyone any idea?Thanks

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I'm an audio engineer using Zoom-meeting recorded audio files regularly. My client sends me their files, I edit them. They used to always be mono files. Then sometime around October of 2024, the files started being stereo. It would help me if they were mono. But I can't find an option in settings to record mono vs. stereo. If I found a way to make them mono like previously, I'd inform my client.Any help?

All of a sudden (beginning Monday) without my having done anything in my Zoom settings, I find that when I join a Zoom meeting - as I do every day for work - I have to manually click on the "Start Video" button at the bottom left of my desktop screen (See attached screen cap 1). My video used to start automatically when I joined a meeting... now it doesn't. WHY? WHAT HAPPENED? How do I make my video being ON the default state when I join a meeting? (See attached screen caps 2, 3a, 3b) Note that I do not have a check in the box on the Video tab of settings that says "Turn off my video when joining a meeting." That option is NOT selected. So, why is my video not ON when I join a meeting? This is extremely frustrating.

I'm trying to start it and it gives me the following error (Error code: 5456000)

My office uses the Zoom Phone System for our phone calls and I use both the desktop computer Zoom Workplace app and the Zoom Workplace app on my cell phone.  In the last month, if I am on a phone call for more than 20 minutes, the audio from my end stops working.  The call is still connected and I can hear the person talking, but they cannot hear me anymore.  If I quickly switch the call to the other app (i.e. if I'm using the Zoom Workplace app on my cell phone, I switch to the Zoom Workplace app on my computer) the other person can start hearing me again.  Then like clockwork, after about 20 minutes the audio from my end stops working again.  If I switch back to the other Zoom Workplace app again, they can start hearing me again.  And this just keeps repeating after about 20 minutes.  My tech team seems to think this is something with my home network/internet, but I can talk on my personal cell phone at home on this&

I have an external number which is being system blocked, I checked on the account level and reviewed audit logs for user level.  This number has not been blocked.  Has anyone else run into this issue?  Thanks!

There used to be an option to automatically close the browser tab  that is automatically launched when joining a Zoom meeting after a few seconds. Now, the tab just stays open indefinitely and you have to close it manually, which is extremely annoying when spending a full day in back to back meetings. I haven't been able to find any settings to turn the auto-close back on - is this still an option?   

Is there a way to set up my holiday/vacation so that calls go directly to my voicemail without ringing?Also, can someone explain the Call Handling options on Holiday List & Call Handling? Should I turn those sliders on or off? I just want the calls to go directly to my OOO voicemail. 

Is there a way to copy the participants in a Zoom meeting so that they can be input into Wheel of Names for a prize drawing during the meeting. Copy doesn't work so I have been re-typing the list of participants while the meeting is going on. Zoom provides a list of participants when the meeting is over, but that doesn't help during the meeting.

Dear Zoom People, You're welcome. I am writing to let you know that, through the bottomless depths of my patience and benevolence, I have chosen not to smite your entire platform into oblivion over the glaring absence of a contact list for adding invitees to meetings. Truly, it is only by grace—mine, not divine—that you have been permitted to continue operating. I have painstakingly typed out email addresses manually like it’s 1992, and I have smiled through it. Not because it brings me joy, but because I am a Saint. A Saint who has suffered much... and asked only that your platform show some small understanding of user convenience. So please, take this moment to reflect. Ask yourselves: Why does a platform built for communication lack the most basic communication feature? Why must I integrate a redu

Hi,I had a really frustrating experience today. I was scheduled for an interview with the Head of HR Americas at Zoom, only to find that the meeting invite didn’t even include a link to join the call. For a company like Zoom, this was disappointing and made for a poor user experience. 

I have Zoom Pro and am trying to schedule a meeting with a co-host. Every time I try adding a co-host I receive an error message "Unable to assign "(email address)" as an alternative host because the user cannot be selected at this time. How do I fix this?

I need to be able to see the phone number of the person I am talking to. I know that you can click a drop down button to see the number, but if I click into another app, then the phone number goes away. How can I have the phone number permanently showing?

I have multiple people that are in Zoom for Government meetings. When they get put into a breakout room zoom crashes. Has anyone experienced this? It's not just one PC or internet connections, it is happening to multiple people so I'm led to believe this is a Zoom issue?

Good evening, everyone. I'm going thru a problem here and you might be abble to help. I'm co-host a bunch of regular meetings at my work. It was set-up by another person, on their bussiness account, but I co-host them. Something like two months ago they all desapeared from my windows app and from my web browser. Nevertheless, I'm abble to access them if I imput the link or the room ID and password. What can I do to have them back at my windows app?

I have the application installed on my Windows 11 PC.  When I schedule a meeting, Zoom states that the host is my Microsoft Work Account. I used to be able to use Office365 Outlook to schedule a meeting. This function is no longer available. I can only enter invitations by manually typing in the addressees. How do I switch Zoom from being associated with my Microsoft Work Account to being associated with my Microsoft Personal Account? I created my account using my email address and Microsoft Personal account.

Hi all, I’m having ongoing issues setting up a Logitech TAP Scheduler as a Scheduling Display only — no meetings, no Mac/PC — just to show room bookings from a connected Google Calendar. Here's what I’ve done so far:-I connected my Google Calendar via Zoom’s Calendar Integration (already visible and synced in the portal).-I created a Zoom Room for Shared Spaces.-I linked the room to the calendar account.-I generated an Activation Code under the Room's Device section.-I entered the activation code into the TAP Scheduler. However, even after doing all this, the TAP Scheduler still says:"To use the tablet, make sure the room’s computing device (Mac or PC) is signed into Zoom Rooms."I don't want or need a Mac/PC connected — I just want it to operate as a calendar display for room scheduling. Things I also tried:-Factory reset the TAP Scheduler multiple time

Devices:Poly G7500 (OS: 4.4.2-434042; App: 6.4.0 (6657) )Poly TC8 (Maybe OS: 6.4.2-7000764; App: 6.4.0.3448 )Behaviour:The Poly TC8 is now stuck at searching for upgrades after booting. I did a reset on the TC8 itself, but it still is stuck.The ZDM doesn't recognize it as online or connected though it is connected and has full internet access, as well as access to the G7500 over the same network.It does not search for an update if it's offline. That's the only point where I can reset it completely or can enter it's settings at all.What happened before:The devices failed to upgrade, which I then started manually with https://us02web.zoom.us/location to upgrade to the latest version.It started to upgrade after removing it from the room and connecting it back to i

Hi,since I updated Zoom to version 6.0.x on my laptop (windows 10), the audio volume is very low.I've not been in a larger meeting since the update, only one-on-one meetings. My audio volume is just like always, I can hear just fine in every other application. The sound test in zoom is also ok, I hear myself clearly, the volume of the test sound is adequate. However, I can hardly hear the people that are in the meeting with me.  I have to turn up the volume on my laptop to a degree, that it hurts my ears when I run an audio anywhere else.What can I do to solve this?

Hello Zoom Community.Sorry if my question was asked already. I could not find the answer.My current set up is a set schedule every week on what times I am available for each day of the week. Zoom scheduler also looks at my Google Calendar to see what is open. So if I have something personally blocked off my Google calendar, it won't show up on the Zoom Scheduler availability for the users to book.My question is, how do I delete the availability on specific days within the month? For example, let's say my availability is 10am-8pm on Thursday, July 5th specific to client review meetings. How do I delete the availability on that specific Thursday but still have then 10am-8pm still be available for all other Thursdays?Right now I manually block off the time off my Google calendar. My set up is that I also have another Zoom availability for certain types of bookings I can still be available for on July 5th (example new client meeting).Is there a way to

Dear Zoom Community I have a single monthly subscription for Zoom. The check for updates is missing from my profile. The trouble shooting advice tells me to contact my IT Admin team - as a single user I don't have one, so the advice is inappropriate. How do I get the check updates back. Many thanksLynn16

All of a sudden when I log into zoom meeting new box appears, are you sure you don't want audio and video. Only option is yes. The Audio and video have redline with Triangle and !. I click it but won't allow to turn on