Check for updates missing | Community
Skip to main content
L
Newcomer
Lynn16
Newcomer
January 7, 2025
Question

Check for updates missing

  • January 7, 2025
  • 1 reply
  • 27 views

Dear Zoom Community

 

I have a single monthly subscription for Zoom. The check for updates is missing from my profile. The trouble shooting advice tells me to contact my IT Admin team - as a single user I don't have one, so the advice is inappropriate. How do I get the check updates back.

 

Many thanks

Lynn16

    1 reply

    C
    Community Champion | Employee
    colegs
    Community Champion | Employee
    January 8, 2025

    @Lynn16 - The reference to contacting IT is because the 'Check for Updates' option should always be there unless it was installed with some sort of corporate policy.  Given that you obviously do not have a corporate policy on your account, I would suggest going directly to the download page at https://zoom.us/support/download and manually reinstall the latest version.  Hopefully that gets you your option to check for updates back.

      C
      Newcomer
      cre8ivesarah
      Newcomer
      May 15, 2025

      I will try that Lynn!

      Terms & ConditionsAccessibility statement
      Copyright © Zoom Communications, Inc. All rights reserved.