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Hi all, hope you can help me!I am unable to see any screens that are shared with me on zoom calls.  I have checked settings and everything that I can see is turned on and ready to go.I only have a basic account but I didn't think this should matterThanks in advance

I had a meeting, and I recorded it locally. I have found the recording file (M4A), but I need to convert it to an (MP4), for the attendees need to se it so that they can evaluate the speech that was given. Can someone please help me, I really need this for a speech class that I am taking?

Hi,Yesterday, I made a local recording on my laptop (macOS 12.6.8) of a daily recurrent meeting not hosted by me.When the meeting was over, I left and forgot to convert the recording-I thought I had lost it forever Today, as I joined that same meeting, a message popped up saying something like, "You didn't convert yesterday's recording," and I was given the choice to convert it then or later by going to the folder Meetings > Recorded.Since I was going to record the meeting that was starting, I decided to make the conversion later because I suspected my laptop would not be able to do both things at the same time. When the meeting ended, I left and was prompted to convert the recording that had just happened, which I did.After that, I went to search for yesterday's recording to do the conversion, but I couldn't find i

Hello. I am an interpreter who has worked on Zoom very frequently in the past four years. Recently, I have noticed that the original sound from the floor can be heard in the background when listening to my colleagues' relays.Let's say the original sound is Japanese, and I am listening to my colleague's English. Although my colleague's voice is louder than the original sound, I can still hear it in the background, which is extremely distracting. Other interpreters have told me that they have the same issue.  So, I can safely say that it isn't a problem with my headset (Plantronics Blackwire 8225).  Is there an audio setting I can enable to prevent this situation?  I really appreciate any help you can provide.

I am repeatedly receiving unsolicited emails inviting me to join meetings and automatically entering the meetings on my Outlook calendar.  These are from persons or companies I haven't heard of, or are from zoom for their training meetings.  I haven't been able to find any way to stop this.  I am so tired of regularly having to remove these meeting from my calendar and there is no option to unsubscribe from the zoom emails.  Please help.  Thank you.

 Hi,I've had a problem with settings on Zoom Workplace for a long time.Zoom app doesn't save my personal settings on my laptop, a MacOS Sequoia Version 15.2 (24C101)I tried a lot of options, all of them with no success.I keep my app updated (the last version is 6.3.1 (45300)), and today I tried to do a fresh install but failed again. This is very annoying behavior. Every time I open the app, a pop-up opens with a message:| The installation was successful"| You are on the version 6.3.1 (45300). Discover what’s new| Automatically keep the Zoom Workplace app up to date| Tip: you can change this in "Settings - generalCheck the box in the pop-up or changing settings on general settings doesn't change anything. I'll receive the same message when I open the app again.This behavior occurs with all options, like default devices such as audio input and output, camera

Hi,  I am having this issue with audio mix for the interpreter. Some of ours interpreters wont hear the original audio under the selected translation channel form another interpreter. Is there any possibility to "mute original audio" as is in the participant panel?Or an option to contorol the mix (ducker) which interpreter can hear? Thank you,Filip

Hi, This is a quite URGENT request. The meeting is on course.the interpreter is not recognized and I can't start the language interpretation.The email address is correct and the interpreter joined the meeting. Thank you for your help.KR,Yann

My Scheduler calendar was working fine last week.  Now i get the following message.  What could be causing this issue? The host's availability could not be retrievedPlease contact the organizer to resolve their calendar connection

Hey, people are logged in into their basic account. I invite them as interpreter, they receive a link with url...... double clicking does not result into them entering as interpreter

how to stop camera auto focusing while Zoom meeting ?I do use Apple 5s and Samsung M21A both have the same problem!specially as a teacher when I'm writing on the white board the camera still focused on me..thanks for any valuable solutions 🙂

I have been trying to enable  and utilize the timer app on a chromebook. I have installed the timer, tried to enable zoom apps, and went through a bunch of different methods and can not seem to access timer or any apps in zoom on chromebook. Am I missing something or has anyone been able to find any work arounds to make this work?

Someone please confirm that I'm not the only one that absolutely loathes the changes to how chats and favorites are organized in the Zoom client. It seems like no matter who I'm looking for, whether it's a "starred" favorite, a previous unstarred chat with an associate, or a channel I'm part of...  it's NEVER where I expect to find it. It seems like I'm forever clicking three dots to "view all" and then scrolling (sometimes for what feels like eternity) to find what I need. In about half the cases, I eventually give up and just search for the person I need to chat with...  but doesn't that defeat the purpose? My biggest gripe is with the starred section. What Zoom decides to show me seems to be constantly changing, and never shows me my entire starred list. The whole point of a favorite list is so that your "favorite" items are where you expect to find them, so you can get to them quickly... I dislike these changes v

Hallo,ich habe auf meinem MacBook seit einiger Zeit ein Problem mit Zoom:Ein virtueller Hintergrund ist dauerhaft aktiv – auch wenn Zoom selbst anzeigt, dass kein Hintergrund ausgewählt ist.Ich habe bereits alle typischen Lösungen ausprobiert: Zoom vollständig deinstalliert und alle zugehörigen Dateien aus ~/Library gelöschtmacOS-Kameraeffekte (Portrait, Studio Light etc.) überprüft und deaktiviertIn Zoom keine Avatare, Filter oder Studioeffekte aktivNeues Benutzerkonto auf dem Mac getestet → Pr

I used to stream to my facebook page, but since last week I've not been able to stream to my active page as I the drop down like is not showing my active page.Instead the drop down list were showing the inactive pages . What has changed ?   and what do I need to do to be able to stream to my active page again ?  

error code: 3.1.7.0 has issue error Device type: windows Zoom version: 6.4.12.64384 version Details about troubleshooting steps you have already taken: cannot find file anywhere to update it  error with the c:\program files\zoomvdipluginmanagement\libssl-3-zm.dllc:\program files\zoomvdipluginmanagement\libcrypto-3-zm.dll

I noticed today this option but its not a settingIt seems like a feature to publish as a webpage, for example.Any light that can be shed on this?

Hello, I need to know what is Zoom VAT number. Anybody can tell me where to find it? Thank you so much.

Hello,Yesterday I installed Zoom meeting client on a new ASUS Vivobook computer and joined my first meeting. About midway through (after about 20 minutes) little smileys (thumbs-up, baloon, etc.) started coming up the screen in a vertical line from lower right up to a third of the screen. One smiley group would come, then after perhaps a minute another. I left the meeting and the smileys kept coming. I rebooted the computer and uninstalled Zoom client, not sure yet whether the smileys have stopped. It looks to me like a virus (unless a part of your client?). Please advise what to do. Thanks and best regards, John

I am having the hardest time finding this solution. I, like so many others, have multiple Google Calendars. You know, Family, Personal, Business, etc. I want to automate Zoom to select my Business calendar when scheduling meetings. Is this possible? Currently, I must first select the calendar, which defaults to my Personal calendar.  Thanks, DD 

Hi, I need to store my recordings directly on youtube without having to download them and then upload them. How can I do this? 

How to get old zoom chat and disable new zoom chat menu. pls help. New chat method is too bad and hard t

I recorded a webinar, it generated 6 files (as below) and stored in zoom's cloud. How can I upload the file to youtube with Shared screen with speaker view + speaker view (just like the live webinar with shared screen on the left and speak thumbnail on the right)? - shared screen with speaker view- shared screen with gallery view- Speaker view- Gallery view- Audio onlyHope you can help with a solution 🙂 Regards,Rebecca 

Since last week, I haven't been able to change the date range in my 'Any host available' scheduler. When I try to change to the date range in the 'Availability' tab, I can no longer click on the 'Finish' button.I can click on the 'Previous' button, but not on the 'Next' button.If I click on the 'Previous' button and try to push 'Finish' in the 'Host' tab, I am taken back to the 'Availability' tab, where the same issue persists.Note that this is even the case if I remove all date overrides in the past and change the schedule to not include any past dates.The issue is the same in Safari, Chrome, and the Zoom app (Mac).Help!

I find it annoying and a waste of screen real estate.