Products

Reviewing your documentation on webhooks at the link below.https://developers.zoom.us/docs/api/webhooks/#verify-webhook-eventsOur WAF cannot support a dynamic style signature verification as requested per the docs (copy and pasted below)."To verify that Zoom sent a webhook request, use the webhook secret token and the webhook request body to create a signature to compare with the x-zm-signature header value sent by Zoom."Is there a way to set a static value we could check against?Thank you

Is there any possible way to prevent users from using their individual voice numbers for Online Fax while still allowing them to use the Call Queue number?  We have a department that has high turnover and deals with the public for processing government paperwork.  We want to prevent the use of their personal line to send/receive faxes as that may allow missed filings if submissions come in after an employee separation occurs.  Plus when that extension is re-assigned it may go to another employee that doesn't need to fax and we want to avoid that number being circulated and the new employee receives a bunch of annoying inbound fax attempts.

I'm on mac 15.6. Zoom workplace: 6.5.9I seem to no longer be able to add a zoom meeting to my Calendar on my mac. I used to be able to do this last week. How do I fix this?This is so incredibly aggravating. Why is zoom wasting my time like this trying to figure out their broke software? Where is the quality control? 

Hi, Two bugs I've noticed that are not fixed in the latest version of the Zoom client, which I updated a few minutes ago, when used with Kubuntu 25.04. First, if I'm in a Zoom meeting, and I resize ANOTHER window, such as Firefox, the resizing process never seems to end, the window size jitters back and forth, and the window becomes unusable. Only way out of the situation is to kill the process for the other window. Doesn't ever happen when zoom is NOT running. Trivially repeatable, no special steps, just run vanilla Kubuntu 25.04. Only workaround is to avoid resizing any windows during a meeting. Have not tried testing with other distributions. I had found some tweaks that could be applied to KDE to "fix" the problem by forcibly adjusting the behavior of Zoom's windows, but they don't seem to actually work. Second, minor nit pick, the Linux client doesn't seem to remember that I prefer Gallery View, so I have to switch it eve

I wanted to share some feedback regarding the recent change to the chat interface. We’re genuinely concerned about the removal of the feature that allowed us to easily monitor and access individual chats. In meetings with several hundred participants, this tool was incredibly helpful in identifying who messaged us and responding promptly.Without it, we’re now forced to scroll through thousands of messages, making it difficult and time-consuming to locate specific chats. This change has significantly impacted our ability to manage communication efficiently during large sessions.We’re hoping you’ll consider restoring this feature—or offering an alternative solution—so we can continue to facilitate smooth and responsive interactions. Thank you for your time and for all the work you do to support users like us.

Is this possible? This new update is horrible for my productivity. The drop down for dates and times versus tabbing through them and typing is not what I want, and it no longer connects to my iCal like it used to, making me have to manually add every single meeting to my calendar. Can I just go back to the last version? Or is there a setting to revert these changes? Driving me crazy. 

Hi! I know this is something that can be done on zoom webinar but I wanted to see if there is any way I can download the sessions on Zoom events and edit them together. I am aware that there is an edit feature on zoom events but the download would be helpful to be able to place on our website.  Thanks! Kat 

When I open Zoom app in a Samsung tablet, I select login using my google account, it redirects to a web browser to show login screen. The button to log back to the app is not working (doing nothing after clicking on it)

Hi,I am wondering if it is possible to create a bilingual meeting registration form, i.e, having English and Spanish in the same invitation such Name/Nombre?

We have this scenario where a "personal" Zoom Room for an executive using an office with glass walls needs his calendar events (coming from Google) that are not linked to a Zoom meeting itself, not to show in the list, only the ones with a zoom meeting link associated. So the idea would be if he has a meeting or interview that is face to face, that this specific event from his calendar do not show in the Zoom Room events list on his office's TV.

Hi, is there a way to lower the resolution of Zoom other than turning off HD? I'm using a laptop and the app. I can't afford to use 1 GB or more of data for every meeting. Is there a way to lower the resolution?  Thanks

We are just migrating from another provider over to Zoom Phone. On our old provider, we have 1 phone number configured to send email notifications to a group email address when new SMS messages are received so multiple team members are aware. I've learned that Zoom Phone does not support email notifications for SMS messages, which is really strange. With that said, I did find there is SMS capabilities for auto receptionists and call queues that may solve this problem, but sales said we'd have to buy one Zoom Power Pack license for every Zoom Phone user. We have 8 users. That means $200 just to have multiple users notified when we receive an SMS message. That's more than we pay for our entire Zoom Phone system right now and seems ridiculous. I'm hoping there's another option here for such basic functionality. How have you notified multiple users of incoming SMS messages?

I attend and am often host of a regularly scheduled 12 step meeting on Zoom.  If I host I have to login using the host code as I am not the owner of the account on which the meeting takes place.  Lately a message pops up along the lines of the meeting is being recorded by AI. Obviously in a 12 step meeting anonymity is essential .  We do not want this feature and do not even want it to pop up and ask to record. Under "Host Tools" and the "Allow all participants to:" I have unchecked " Record to computer", "Request to record to computer" and " Request host to start cloud recording ". I have also turned off AI Companion. The meeting is scheduled to start at 6:30am and about that time a thing called (something like) "Cross Coalition AI  . . . " meeting recorder pops up as if it is another participant and I as host remove it. All of this is very unsettling for our participants and we really need help getting this resolved. Thanks in advance for your help.  

I "attended" a Zoom seminar on my iPhone for work that was 4 hours long.  I didn't use the Zoom ap on my I just used the link from my email.  Now they are saying I was only active for 12 minutes, is there a way to view on my phone,  how long my phone was connected for the meeting?  Thanks in advance for your help.

The App has refused to let me share my screen via the dual screen despite changing it goes back immediatly. system mewets all requirements

I have a zoom meeting link that has been active for decade. Recently, I would like to edit the meeting detail, such as setting alternate host, etc. But I don't have any handle to control the meeting detail because I have lost the meeting handle long ago (what I mean is, this meeting name does not appear when I log into my zoom account.)Is there anyway to edit the detail of this meeting? 

 Has anyone ever encountered the Zoom capturing your screen while not logged into Zoom? On my Mac, I noticed a purple screen icon pop up in the menu bar at the top. When I left clicked, it said "zoom.us is capturing your screen." There was no way to exit I then logged into the Zoom app to check the settings, but I could not find anything relevant. I logged out of Zoom and the icon was still there. When I checked tried to Force Quit, Zoom was not found in the list for me to terminate. I ultimately shut down my computer, and when I turned it back on, the icon was gone.

I have been using the signage to show a mp4 video exported from a power point, today i went to upload a new version of the video and it just gets stuck on transcoding, I tried deleting it and re-adding it, tried uploading other videos, but they all just get stuck transcoding with the spinning wheel. Has anyone else had this issue today? I was last able to upload a video a few days ago.

I’ve recently joined the Zoom forums and am seeking assistance with configuring the SetSuppressBackgroundNoiseLevel setting on Windows Zoom desktop clients via registry keys. Specifically, I’d like to apply this setting as part of a post-installation configuration, ideally using registry keys. However, it’s important that users still retain the ability to modify this setting themselves later through the Zoom client interface.Could you please advise on:I’ve recently implemented the SetSuppressBackgroundNoiseLevel registry setting on Windows Zoom desktop clients using the guidance from [article KB0064484], which indicates:Registry path: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Zoom\Zoom Meetings\GeneralValue name: SetSuppressBackgroundNoiseLevelAcceptable values:0 = Auto1 = Low2 =

 This is for a paid account, and I have already enabled the HD video quality in the account settings. When I run a meeting on the desktop app, I can confirm that it streams at 720p. However, when I create and join a meeting using the Meeting SDK, the video output is only 640x360.

Is there a tutorial for the OKRs template in Zoom Workplace Docs?

Hi everyone, this is my first post here, so be easy with me please 😛I would like to ask you about the current challenge I have in my company.I am a Zoom Admin, and Zoom Contact Centre Admin too.We are migrating from a phone app we have in place to Zoom Contact Centre/Zoom Phone. I checked with Zoom support, and it seems I need to do something called Digital Signage to be able to display the dashboard/s into one of my Wallboards. The wallboards, are just TVs connected to a small NUC on the back of the TV. The NUC doesn't have a Zoom client configured. Therefore, Zoom support told me to download Zoom Rooms for Conference Rooms and Touchscreen Displays, and install the client on the NUC connected to the TV. Then, Zoom support told me to install the client on the NUC, and select Sign In. Then I should be able to see a pairing code(I can see it), and with the code, I need to go to

I recently updated Zoom on Linux to 5.17.5 and noticed a new behavior:  when switching desktops the mini-window appears on the first desktop I switch to, but if I switch to a 3rd desktop (or, back to the original) it remains pinned to the second desktop.In other words, once mini-Zoom appears it stays put on the desktop it goes mini on.Past behavior was that the mini-Zoom window followed me around until I needed to maximize it again.  This was the desired behavior and for me, very handy.Now it's quite easy to lose the mini window (when you have 10 workspaces and dozens of browser windows.. don't judge!).Is this a setting which can be adjusted and reset to the old behavior?

The company I work for would like to see AI Companion metrics by department (e.g. Sales, Marketing, Manufacturing, etc.).Currently I see no way for me to pull AIC metrics except at the macro company level, even though I have all my company's departments loaded into Zoom via SSO/SAML and populated for every user account.

Hoping to get some help here.I've been using Zoom to host meetings on my iPad and I need to share my screen. For nearly three years this has worked perfectly fine. Since the beginning of the year this function became unreliable as I had to frequently cancel and then retry the screen share before it worked. Over the past few weeks this has completely stopped working. I've done everything from ensure IOS is properly updated to deleting the Zoom app and then reinstalling. During a few tests with an internal team member it did work one time, but that was it.Anyone else having this problem? I tested this on my iPhone and at least that one test worked fine. Not sure why it is so buggy on the iPad.Thanks in advance for any help.