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Hi folks, I use the Zoom phone SMS text feature, and recently it has been adding "For help, reply HELP. To opt out, reply STOP." to texts after I send them - even when I'm responding to someone who texted me first. Can we turn this feature off? Thank you!

Is there a way to utilize an MP4 file as the wallpaper in a Zoom Room Screen?  I currently use a JPEG

Hi! Hoping someone can help. I work for a small business and made a pro account. When I send a meeting link, I want it to read -"Business Company" is inviting you to a scheduled Zoom meeting. Topic: "Business Company's" Personal Meeting Room But when I join through that same account, I want it to have my name as the display name, not the business account. Is there a way to have these be different? Or do I just have to manually change my display name in the zoom each time?  Thanks! 

in my account live streaming option is missing. we want to go live on facebook through zoom

In Zoom Webinars, we are having trouble enabling chat emoji reactions and chat thread replies.  How do we enable chat emoji reactions for Zoom Webinars?How do we enable chat thread replies for Zoom Webinars? (These already do work for our Zoom "Meetings" but not in the "Webinars")

I have created a Group Name, but cannot add members. Method, please?

Dear Zoom Community,  I am looking to use Zoom Webinars to run a small virtual multi-day "conference". I would like attendees to be able to change the language that the captions appear into the language of their choice. I know this is not something Zoom provides, but would love suggestions for third-party addons that may fit our needs.  Essentially, I need what the Presenter in the webinar is saying to be automatically captioned live into multiple languages. Any suggestions? Thanks, Paul (wiedmaier121@gmail.com) 

Hi, so today i had an online class. When i do homework play or work i usually listen to music but when i play music while on a call on zoom i cant hear it , it sounds distorted. This is my headphones Reddragon h901 

We are working on compiling our webinar report for 2024 but are only able to see attendee data from our last three webinars. Is there a way to access attendee numbers from earlier webinars in the year? If so, could you please guide us on how to retrieve this data Thank you for your assistance!

Hi,I have a Workplace Pro account. It says I have access to AI Companion. When I set up a meeting a meeting, I select the meeting summary option under Advanced, I think. However, so far I have not been able to locate the summaries. I also record the videos and can find them.  Help please!

Here's a common situation:User in Zoom Room joins meeting from laptop and then room. Despite large "Do not Join from laptop" sign.Audio feedback chaos ensues.Zoom user goes to settings on Zoom controller and changes speaker. Room audio is now coming out of the projector instead of room speakers.User then changes microphone input. Room no has no functional microphone.User leaves the mess for the next confused user.This is a university so there are thousands of users. Training is not an option.I don't have local access to the room. It's a long drive.I'd love to be able to restrict audio devices from Room Profile page. I can select audio devices and fix it remotely, but I can't restrict choices remotely.

Hi. I've been enjoying using Zoom Docs. As I think ahead to a more pervasive use, I'm missing the possibility to:  1. Organize the docs into folders (i.e., by client of project).  2. I want a way to collect a set of documents into groups that I can quickly access (like Dropbox Paper).  If any of these features are available, I have yet to find them.  Thanks!

Hi there,  Am looking to see whether its possible to do a bulk download of recordings to an external hard drive, I know you can do it  form here https://marketplace.zoom.us/apps/5jjvtAZIQy-m-XkbchJMHg but looking for a direct download.  Many thanks. 

Has anyone had any luck figuring out how to automatically download Zoom Phone call recordings? A lot of companies that work with sensitive data have to keep local recordings and Zoom has failed to implement an SFTP automation. I know Zoom has an API, but I'm not a developer.

Besides the meeting registrant getting an email when they are first registered for the meeting, is there a way to set up another email reminder an hour before the meeting time?

I've been wondering if it would be possible to end Zoom meetings a little less abruptly. I find it quite disconcerting when the host ends a meeting, and suddenly you are left with a blank screen or your desktop. Especially for more arts based sessions, where people are very immersed in the experience.   True for any meeting, business or pleasure, but especially in the field I work in - arts activities for people who may be coping with mental health issues - people may be emotionally very engaged, you might even say spiritually engaged, and the sudden loss communication may be upsetting. I certainly find it a jolt.   It's like being engrossed in a movie, but instead of a fade out with some suitable music to round things off, and then the credits sequence to let you ease out of it, you are just suddenly dumped in the real world, with no time to reflect, or defuse, or 'come down', you might say.   So I am wondering if it would be technically possible to say, freeze frame th

When I start a session and want to use my own pic, I click on the plus to add and then get a message. The message is displayed in the attached pic.   Not had this before, so would love to get this resolved.  I am the owner.  How do I make myself admin, or, give myself permissions to add?   Thank you

I have set my laptop as a Zoom HostMy guest has a Zoom invite on their laptop which they can access and they see my video just fine.However, they cannot hear my audio even though the mic and speaker settings on both laptops are correct.I am considering upgrading my Zoom account but am unwilling to do this if the audio cannot work.Could someone please help?

Hello https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060832#h_01G7SS91H498DW8QJDGQSKRR19 says that from the Portal (admin) one can get a report on total space used by Zoom recordings. I don't see it on mine (from https://us02web.zoom.us/account/report?isPersonal=true#/usageReports while logged on as admin). thanks!Gary 

A few weeks ago I started getting "low system resources" error messages from Zoom every time I log into a meeting.  I am using the same 2020 laptop as I have been for two years.  I never got these messages before, and now even when I close all other applications, I get stuttering and freezing.  Can you tell me what steps to go through to try and fix this? I see many of the same question posted, but no answers.

Good day,I've been able to find through zoom support channels that a user can have up to 3 devices but i have not been able to find any info on how this effects licences. What i need to know is, Am i able to have 3 devices (Physical Phones and 3 seperate locations with the same extension on each of the under 1 license? Regards,Donn

Why is Zoom not showing my page when connecting to Facebook Live? When I go to the Facebook Live Link it takes me to the correct screen but my Facebook page does not appear in the drop-down menu there. It was there before and we use it every week. But it disappeared and now I can not share my live to my Facebook Page. 

Hi, I'm an experienced video conference participant using Zoom for years.  I'm a professional musician and uses the following digital audio interfaces to feed the Zoom microphone input source: PreSonus 1824cTascam Model 12Behringer UCA-222 Additionally, I use Voicmeeter Banana as a podcaster software source so that I can mix and loopback signals that originate from other programs like Ableton Live, Presonus Studio One, PG Music Band in a Box, and many others. For some reason, I can no longer use any of the hardware devices or software sources as microphone (input) sources with Zoom.  The speaker works properly and I can see and hear these microphone sources with other programs.  But, when I select them as sources in Zoom no sound comes across the microphone test meter.  I have tried uninstalling and reinstalling all of the software and drivers that these devices and programs use, but Zoom refuses to capture sound input from them.  They do sh

Apparently Zoom just added a "Try new version" slider in the standard meeting scheduling popup accessible from the home screen of the desktop app: I did not notice this until recently because I'm a Zoom admin and keep myself in a separate user group from the rest of my company, so it happened to be the case that everyone but me got access to this slider.  Anyway, I'd like to disable this slider and keep my users on the "old" version of of the scheduling popup.  I don't like that the new version hides the Meeting ID and Meeting Security options under "More Options", and I also don't like that it gives everyone who doesn't have their calendar connected the above-pictured yellow warning banner.  About 90% of my users don't have a connected calendar, and one of my users so far complained about this banner because they thought it would prevent them from scheduling meetings. I've scoured the back-end looking for a setting that lets an admin disable this "new" schedul

Hi: My ipad use to have the meeting controls in the top right of my iPad. Now, the toolbar is at the bottom of the iPad. How do I move the toolbar from the bottom of the iPad in Zoom to the top right corner of the iPad where it had been? Thx