Chromebook Virtual Background

Hello @SD04,

Welcome to the Zoom Community! We're glad to have you here.

You may need to enable the virtual background on your account. 

To enable the Virtual Background feature for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. In the Meeting tab, navigate to the Virtual Background option (under the In Meeting (Advanced) section) and verify that the setting is enabled.
   Notes:
   
   • If the setting is disabled, click the status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
   • If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator.

Kindly check out this article for more information.

Please let us know if this helps or if you need further assistance.