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We are getting the message "Exceeded the maximum allowed number of concurrent calls" when calling one of our extensions  that's being 'Hot Desked'  She logged into a phone upstairs and now no one can call her extension without getting the, 'Exceeded the maximum allowed number of concurrent calls' message.  

I have 3 separate professional accounts for Zoom and can't use them interchangeably. The invite won't send and goes into my outbox.  How can I manage 3 separate accounts on a Mac 

Hi. I'm new to Zoom Events and am currently setting up my first conference. Where do I add ticket tracks in the conference setup, as I can't add a session without it. Zoom support chat was unable to help. When I create a new ticket type, it tells me there are No Options, and when I try to add a session, there are no options either. Hopefully, someone can help! Thank you.

Will the video be truncated at 1GB?Will it continue recording past 1GB then start charging for more storage?

Since the last update for the controller app on the iPad in one of our Zoom rooms the look is completely different.Which means we have to recreate the quick start guides we have in all the rooms. Would anyone know where to find some good quality pictures of the new layout? Google is not been my friend so far and making a foto with my phone has too much glare.All I found is this one but that is a bit different. For example it doesn't mention the breakout room and focus mode option.https://cdn.brandfolder.io/AMC8F81D/at/wsph7pvxb3rqcmggnsrq/ZR_Quick-Start-Guide_Print.pdf

I get a developer error when I use the add to Webinar button on a Lead or Contact in Salesforce. The error is due to the character limit for the participants field in the Zoom External Meeting object.  When I press “Invite”  error says:  Insert failed. First exception on row 0; first error: STRING_TOO_LONG, External Key: data value too large: *********** (max length=50): [zoom_app__External_key__c] When I press “Register” the error says: Argument cannot be null. Do you know how I could solve this issue?

When I find an ATA that allegedly works with Zoom Phone, I look to purchase and cannot find them anywhere, even on ebay. Anyone have some that are still available to purchase somewhere for Zoom Phone? Thanks!

Hi, I work for an IT company and one of our clients reported an issue about a "delayed notification".She received an email saying that her iPhone had joined the meeting. The issue being that the meeting was more than a week ago.I'm not entirely sure if she did join the meeting, she says she might've joined on her phone then switched to her laptop. So it's possible it's just notifying her that she joined. Although I don't understand why it would be delayed?The email didn't look like a spam email that slipped through the antispam system. But I just wanted to check on here if anyone else has had this issue.I personally just believe it's a bug, but I want to be sure.Thanks Noah

how many panelists can you fit on one zoom webinar page?? I have 10 finalists and 3 emcees.. and want to have all of them for a moment on one screen for the attendees.. will they fit, or would attendees need to scroll to page 2?

Good Day, I need help. I am new to zoom's operating.  I was invited to speak on another zoom hosts event at 7 pm which is the exact time I had a zoom event taking place. Will my event still take place even if I am on another person's zoom event at the same time? In other words will the people using my account still be able to zoom even though I am on 

Hi everyone, we have a conference with 100 people coming. The conference has discussion group of 5 people who will have an open dialogue for an hour. Is there a way to have just the 5 people on the screen for the hour. If this is not possible what would be the best solution please? 

Is there a (Windows 11) folder that I need to copy and paste to sync the Zoom Apps that I have installed on my laptop with my work PC? Or is there a simpler setting somewhere which mirrors profiles between instances?

Several of my students are having this issue. I've sent them the link, session ID and password for the scheduled session every Wednesday yet, they're taken to a different session, scheduled for Thursday, which is not the one corresponding to them and the app shows a message stating "The host has another session". Why is this happening? they're getting pretty annoyed thinking it is my fault! Can you please help on this matter? I'm sending you a screen capture of my session settings on this matter.

if the host's network or power/PC/software fails and there are multiple co-hosts appointed by the host, is there a zoom rule which  defines which co-host is automatically assigned as host?  We only want one specific co-host to be appointed. one description said "host usually goes to the first assigned co-host"  - is this correct.  Others say its random - surely Zoom must have made a rule.  

I was surprised that by merging two pro accounts we ended up having less than before. We are no longer able to run two zooms in parallel. This seems to me to be a surprising and unfair disadvantage. Why is this the case?

Hello, I just purchased a desktop and I can't seem to access the share screen on this, although on my laptop the share function exists.  Wondering why?  I prefer to have zoom meetings on my desktop so would really like to be able to have the share screen on it.  Can I do something about this?  

Does adding a Basic User to a Zoom Pro account change the features of the basic user, e.g. change of group meeting duration from 40 minutes to 30 hours?

Camera not showing my face however, my background shows up and the light on my laptop is lit like the camera is on but my face doesn't show. I've uninstalled and re-installed twice. Nothing seems to work. It was working fine for several months but not now. My settings show that my camera has access.

during building the app i hade recieved this error.node_modules/@zoomus/websdk/index.d.ts:67:32 - error TS2314: Generic type 'Promise<T>' requires 1 type argument(s).67 function load(lang: string): Promise;~~~~~~~node_modules/@zoomus/websdk/index.d.ts:73:54 - error TS2314: Generic type 'Promise<T>' requires 1 type argument(s).73 function load(url: string | object, lang: string): Promise;what i can do ?

Hi all. Just wondering, because I can't find it: Can Zoom automatically send emails to attendees after the meeting (say, the next day) indicating the recording is ready and with the link? Thanks.

How much space is available for cloud recording and storage of meeting videos?

I am trying to figure out if I updated a setting incorrectly or if there has been an update to Zoom' Share Screen functionality.   Normally when I open screen scare, I see multiple applications that I have open or windows.  But now if I have PowerPoint open with the slideshow and the regular PowerPoint (that initiated the slideshow), the screen share is only showing the  PowerPoint app with the (2) beside it.  How do I access the one that I want to share?  I do a lot of presenting and this is causing major discomfort when i wish to be ready behind the scene.  Thanks

Today, I connected to my Monday meeting and audio was bad.  It sounds like the audio is briefly cutting out 20 times per second.  Works fine from web-browser Zoom client on Firefox, but the native Zoom client has this problem for all audio.  The same affect is heard when playing the test tone outside of any meeting.  I have an mp3 recording, but I cannot attach here.

Hi, how do I get HD or FullHD recordings with my pro account?I turned on HD and also GroupHD, but the video size is HD and clearly upscaled from 320p or VGA, since the text wasn't readable and pixelated.

Hi all, In the past we had Polycoms HDX7000's that connected from room to room. We are considering making the move to something with a Zoom base. The idea is to get away from a point to point ITV type situation to a Zoom between the same two points but the ability for people using Zoom to connect to our meetings also. We already have large Flat screens we would like to keep, plus windows 10 workstations in each room.  A smartboard would be nice for notation during meetings, and possibly a document camera - plus the face to face Zoom experience of course.  Any suggestions or accolades for certain products would be greatly appreciated. Tia