"Add to Webinar" Button Error | Community
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nathanrubin
Newcomer
March 2, 2022
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"Add to Webinar" Button Error

  • March 2, 2022
  • 1 reply
  • 2 views
I get a developer error when I use the add to Webinar button on a Lead or Contact in Salesforce. The error is due to the character limit for the participants field in the Zoom External Meeting object. 
 
When I press “Invite”  error says:  Insert failed. First exception on row 0; first error: STRING_TOO_LONG, External Key: data value too large: *********** (max length=50): [zoom_app__External_key__c]
 
When I press “Register” the error says: Argument cannot be null.
 
Do you know how I could solve this issue?
    Best answer by J-Zoom-ATL

    @nathanrubin This issue may be better served by the Zoom support team as they can engage with our backend developers on this one. 

    How to contact support: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

    If this answer helped point you in the right direction, please hit the "Accept as Solution" button below.

    1 reply

    J
    Employee
    J-Zoom-ATLAnswer
    Employee
    March 2, 2022

    @nathanrubin This issue may be better served by the Zoom support team as they can engage with our backend developers on this one. 

    How to contact support: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

    If this answer helped point you in the right direction, please hit the "Accept as Solution" button below.

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