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Newcomer
August 31, 2022
Solved

Zoom Phone Recording

  • August 31, 2022
  • 4 replies
  • 2 views

Hi, 

Can someone help me find the zoom phone recording's ?
I can't seem to find where the recordings are stored 

 

Thanks 

    Best answer by FORE-Craig

    Hi @janicekr 

     

    Oh! It appears that your administrator or you yourself hasn't finished setting up your Zoom Phone System. Is the account yours alone, or are you part of a business with an administrator for the Zoom Phone System?

     

     

    4 replies

    FORE-Craig
    Specialist
    Specialist
    August 31, 2022

    Hi Janice,

     

    Recordings of calls for the Zoom Phone System are located on the Zoom Web Portal under Personal > Phone > Recordings:

     https://zoom.us/pbx/page/telephone/myZoomTelephony#/my-cloud-phone/recordings

     

    As well as in the Zoom desktop and mobile apps under Phone > History - Click at the top to toggle between All, Missed, and Recording.

     

    Recordings of meeting for the Zoom Meetings System are located on the Zoom Web Portal under 

    Personal > Recordings:

    https://zoom.us/recording

     

    I hope that helps! 😃

    FORE-Craig
    Specialist
    Specialist
    September 1, 2022

    Hi @janicekr

     

    Were you able to find your recording with help from my previous post?

     

    janicekrAuthor
    Newcomer
    September 2, 2022

    Hi Craig, 

    I still can't see the phoen recordings. I only see the meeting recording,
    This is my view on the web 

     

    FORE-Craig
    Specialist
    Specialist
    September 2, 2022

    Hi @janicekr 

     

    Oh! It appears that your administrator or you yourself hasn't finished setting up your Zoom Phone System. Is the account yours alone, or are you part of a business with an administrator for the Zoom Phone System?

     

     

    janicekrAuthor
    Newcomer
    September 6, 2022

    Hi Craig, 

    It is part of a  business with an administrator.
    I can let them know what needs to be done if you guide me, please
    Can you please let me know what are the steps 

    Thanks 

    janicekrAuthor
    Newcomer
    September 2, 2022

    Hi Craig,

    It is part of a  business with an administrator.
    I can let them know what needs to be done if you guide me please