Zoom Phone Recording

Forum|Forum|3 years ago
August 31, 2022
4 replies
2 views

Hi,

Can someone help me find the zoom phone recording's ?
I can't seem to find where the recordings are stored

Thanks

Best answer by FORE-Craig

Oh! It appears that your administrator or you yourself hasn't finished setting up your Zoom Phone System. Is the account yours alone, or are you part of a business with an administrator for the Zoom Phone System?

FORE-Craig

Specialist

Hi Janice,

Recordings of calls for the Zoom Phone System are located on the Zoom Web Portal under Personal > Phone > Recordings:

https://zoom.us/pbx/page/telephone/myZoomTelephony#/my-cloud-phone/recordings

As well as in the Zoom desktop and mobile apps under Phone > History - Click at the top to toggle between All, Missed, and Recording.

Recordings of meeting for the Zoom Meetings System are located on the Zoom Web Portal under

Personal > Recordings:

https://zoom.us/recording

I hope that helps! 😃

FORE-Craig

Specialist

Hi @janicekr

Were you able to find your recording with help from my previous post?

J

janicekrAuthor

Newcomer

Hi Craig,

I still can't see the phoen recordings. I only see the meeting recording,
This is my view on the web

FORE-CraigAnswer

Specialist

Hi @janicekr

Oh! It appears that your administrator or you yourself hasn't finished setting up your Zoom Phone System. Is the account yours alone, or are you part of a business with an administrator for the Zoom Phone System?

J

janicekrAuthor

Newcomer

Hi Craig,

It is part of a business with an administrator.
I can let them know what needs to be done if you guide me, please
Can you please let me know what are the steps

Thanks