Solved

ZoomとPardotの連携を行おうと考えています。調べてみると、ZoomのログインIDとSalesforceのログインIDが同じであることが設定の条件だと記載されていました。自社では、SalesforceのログインIDは個人のメールアドレスになっており、ZoomのログインIDは社内共通のメールアドレスとなっております。この場合、どちらかのログインIDを変更しない限り、連携させることはできないのでしょうか？ よろしくお願い致します。

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Is it possible to set up a Zoom account so that my wife & I can each initiate a Zoom meeting separately at the same time (her with her friends/associates and me with mine)?If so, how?  And what would be the cost?

I loaned my device to someone for them to participate in a Zoom meeting. Now every time I join a meeting it shows her name and not mine. How can I permanently change my name back? 

I've struggled a bit with the concept of a licensed user. We are a small business and only use zoom phone, we don't use meetings. We have incoming / outgoing phone numbers, call queues, Auto receptionist and voicemail. QUESTIONWhat would happen if I downgraded a user (a receptionist) from a licensed phone to 'basic'? Thanks Richard   

hi therelast week i hosted a meeting. i had 120 registrations for the meeting (whou got the zoom-link) but only appr. 100 actually participated in the  meeting. because the participants get 1 credit for their "CE Account" i would like to know who of the 120 registered colleagues actually participated in the meeting.  i recorded the meeting.thank you very much for your help, lexi

Hello!I need an interpreter for my zoom meeting so I have checked out the page (https://support.zoom.us/hc/en-us/articles/360034919791-Language-interpretation-in-meetings-and-webinars).However, based on the information on the website, I understand that I can enable one of the participants to act as a participant.So I was wondering whether Zoom does provide an interpreter of their own? And how much would this cost? Is this a "one-time" thing or can it be like a monthly subscription?

Hello community.When I share my screen in zoom meetings, all popups or just any other screen or message that appears over the shared screen are shared as a grey box over the screen I am projecting. This is somewhat annoying to the people I am sharing the screen to. I have seen it happen only on mac. Because on windows, Zoom does not take popup screens into account even if they overlap the shared screen. Please help.  

I have a question about how Zoom handles signed-in accounts on browser vs desktop app: I'm signed in to Zoom account A on my internet browser (zoom.us). I'm signed in to Zoom account B on my Windows Zoom desktop app. When I click a meeting URL link in my email or browser, it opens the link in Zoom desktop app and appears to switch my desktop app to account A (from account B). This is counterintuitive to me. Is this is the expected behavior? Thanks,Aaron

So I was given a link for a webinar event so I could join and I clicked on it but all it does is take me to a 'Post Attendee' page with a dialogue box that keeps loading even past the start time; and it never allows me to enter the event.  I'm not sure if I'm missing something or what but any insight would be greatly appreciated.  I have attached a picture of the dialogue box below.

If we have a Pro account with a licensed user and a basic user, can they each have a separate meeting running at the same time?

Hi everyone!I am a new Zoom admin and here is my situation:We have our Zoom Phone account set up including main numberUS/CA unlimited calling plans are assigned to users with their own numbers.We are in need to add more US/CA Unlimited Calling plans but when I go to the Billing section there is no option for me to buy more plans, just a grayed-out Cancel option. How can I add/purchase more US/CA Unlimited Calling Plans?

Which API call can I use to retrieve our Master Account ID?

I have set up a Webinar with Registration required.  I noted that the invitation to "Join Webinar" link is different to that in my Google Calendar for the same event.  This is my first webinar event I would like to know if this is correct.  Or is there a way I can test this?  

We are planning to integrate Zoom Meeting creation into our event creation process.  A typical User (at a company that has licensed Zoom Meeting users) is scheduling simultaneous meeting time slots for other licensed Zoom Meeting users at their company.  Should we setup Zoom Meeting authentication at the corporate (company's Zoom Admin account level) or at the Individual license user level (e.g., user would be asked to authenticate first time they schedule zoom meeting)?  This user needs the ability to schedule more than 2 simultaneous Zoom Meeting hosted time slots that will be hosted by other people (with Zoom Meeting licenses - as alternative hosts) to start those meetings.  Can that be done if we set the authentication at the Zoom Admin account level?

Here is what I am trying to accomplish. Sync Zoom subscribers to the Corporate directory on the VVX 250’s and the VVX450 with the VVX EM350.I would like for the receptionist with the VVX EM350 to be able to click one of the 30 buttons to ring a phone in a classroom. Right now I have 50 Zoom subscribers with extensions and I would like them to show up on the Polycom VVX EM350.

Hello,I must give a Keynote presentation via Zoom this week.Everything I'd read indicated that I would be able to share-screen only slides — but I would also see Keynote presenter notes.There is apparently an "advanced" choice for "share partial screen."But I don't have it.  Attached is all I have.This is a "pro" account.Mac OS 10.14.2.Zoom 5.8Keynote 9.1Help!!!Thank you.Gina

Upon joining every meeting I always hide my video so that I'm not distracted by it. Is there a keyboard shortcut that I can use to do this? As far as I can tell it's not in the list and I have to use the mouse each time.

I am unable to add the 2 people who will be managing the attendees, as they are not on my license.  Can I appoint them as alternate hosts once we are in the Webinar so that they can manage the attendees?tia

 I have a user that has been placed in a "Recording" group like many of my other users but the record option doesn't appear for him. I've removed and added him back in and still nothing is showing up.

 

I can't receive attachments that other people sent in the Zoom chat. Other users on laptop can see it though.  I also can't attach any files in the Zoom chat on iPad.  What should I do? 

If I enabled the ability to use breakout rooms in my account after I already scheduled a meeting, will I be able to use breakout rooms in that particular meeting? 

I have some hearing loss and need to be able to watch the Live Transcript scroll by during meetings.Opening the Live Transcript window closes the Chat window.And that causes Chat previews to start popping up below my screen, which is distracting. Is there a way to suppress Chat previews? (If I need to see the Chat, I can always take a peek.) I've looked around and tinkered with my Chat preferences. And to my eye, it seems that the notifications should have disappeared. But they haven't. Here are my settings … what should I change?  Thank you for any insights!

Hi Community, We have 15 users associated with 15 different email accounts. Each of these users already has several meetings created. Would it be possible to modify these email accounts without losing the meetings already created? Best,