Solved
issue with my zoom
Greeting :
Dear Zoom Team :
I have Problem with my Account my account still in Basic but Monthly it paid
kindly Fix these Problem .
Best Regards .
Ray_HarwoodAnswer
Community Super Champion | Customer
September 4, 2022
Hi,
You need to assign your newly purchased license to your user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License
Follow these steps taken from the article:
- Sign in to the Zoom web portal.
- Click User Management, then Users.
- Locate or search for the user who you want to assign a license. There will likely only be your single account – click your account
- Click Edit at the end of the user row. This will open a window.
- Choose the User Type to assign, selecting “Licensed”.
- After choosing the User Type, use the drop down to select the license. There should be an indication that you have 1 available user license. Click that.
- (Optional) Assign add-ons by checking the boxes for the add-on. You will not likely have any add-ons, so skip this step.
- Click Save.
The license is now applied to your user account and you can use it immediately.