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KDREAM
Newcomer
September 11, 2023
Solved

Error code 13214

  • September 11, 2023
  • 1 reply
  • 21 views

Hi. Recently, I've been having a meeting with people living in China on a personal account, not a business account, but they said they can't get into Zoom. Error code 13214 is displayed. Does anyone know why?

Best answer by ZoomVA

Hi @KDREAM and welcome to the Zoom Community! For more information about this error and how to resolve, please see "Chinese users unable to enter meetings" 

1 reply

ZoomVA
Community Manager
ZoomVAAnswer
Community Manager
September 11, 2023

Hi @KDREAM and welcome to the Zoom Community! For more information about this error and how to resolve, please see "Chinese users unable to enter meetings" 

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