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Hello, I'm writing a JSON file for room controls and can't seem to find any documentation around sending commands via USB-to-Serial adapter. I did, however, see that this capability was added in a past update so it should be possible.I know that my USB adapter is using COM3 but was not 100% on how to reference it in the JSON file. I am getting a Json File Configuration error. I was hoping if someone could let me know if I am on the right track here and offer any suggestions. Here is what I have for the adapters section:"adapters": [{"model": "Serial_Port","port": "COM3","settings"

Hiis there an option to avoid receiving chat´s during a meeting or an event? The idea is to be not disturbed during the meeting so I can focus on important things.Cheers!

i can not login to my account in my phone. i deleted the app and installed it again. changed my password, tried the Gmail and password and the fast by Gmail option, nothing works. i can not join any zoom links with my phone, and i have no problem with my account on the pc, before and after i changed the password. i have to fix it soon. there are no updates available to do 

本日からzoomのミーティングに誰かが参加しようとすると、パスコードが求められてしまうようになりました。パスコードを解除する設定を変更しようとしても、【管理者によりロック済み】となってしまっていて、解除のコマンドが動かせません。ユーザー管理のロール画面でも管理者設定にできず、アカウント設定でも特に鍵はかかっておりません。どなたかパスコードを要求されない方法を教えていただきたいです。

I have created a webinar and included a practice session option in it. The host started the webinar for 5 mins and then after the actual webinar, participants joined the webinar. After using the Get Participants list of webinar API I am getting both the time of the host i.e. the practice session time and the real webinar time in just one object, can someone please help me segregate them?

Hi, I am trying to delete some of my recording from cloud but there is only one option to download it. All setting are on and should allow it but there is no option anywhere to do so. Can anyone suggest a solution? 

I have a team in a certain region that is unable to see other's screen sharing when connected to their local office network. All they would see is 'XXX has started screen sharing'. However, they are able to see other's screen sharing while on their home network. Does anyone know what could cause this issue? If it's network, what should I be looking for? I would appreciate any help you can provide.

When sharing a screen on a webinar there was always a floating screen with meetings controls (start/stop audio, start/stop camera, etc...) but since the last update, the controls now stays on a screen with the shared content, how do i enable the floating controls again? i cant keep opening the webinar window to see of there is any Q&A or to perform other actions, and the controls i could move around so it is kind of necessary.And also, how do i make the chat window to auto-scroll? after the update it keeps appearing how many new messages there is and i have to keep scrolling down myself, but i want it to act like it was before, when it just scrolled down automatically.

When I am in a zoom meeting, how do I know which account I am signed in with? I have access to 4 different zoom accounts and log in and out of them frequently depending on the work I am doing. When I'm in a meeting, how do I know which one I am currently using? Is there an easy way to do this from inside the meeting itself? Thanks. 

Dear Zoom Community, its maybe a dump question, but im a beginner when it comes to zoom. I had an online meeting today that I joined via the desktop version. I started recording during the meeting with the host's permission. At the end of the meeting, I forgot to stop the recording and simply left the room. At about the same moment, the host also left the room. Does this mean that the recording has been lost? Because I can't see a recording either in my folder on the PC or in the cloud. Or can I somehow still access the recording? I was also a bit surprised that my online Zoom account did not show the previous meeting I attended. I thought I could see all my meeting participation there. Best wishes,Locardas

It seems that Zoom is missing some options for setting defaults for recurring meetings. For one, it would be nice if you could add attendees that are also alternative or co-hosts without having to have them be part of the account or wait until the meeting to assign them. Also, Setting the sharing options to allow all participants to share by default would be really helpful. When the host has to change that every time, it gets tedious and unnecessarily takes up time. 

Under "In Meeting (Advanced)", the "Automated captions" toggle is enabled. However, the CC tool (with the text "Show Captions" or "Hide Captions") no longer shows up. Did it move somewhere? How does a participant (not a host) turn captions on or off now? I'm using Zoom client 6.2.6 for a Mac with Apple silicon running macOS 15.1.

Hi All, I just got SMS set up on my Zoom phone account and I am trying to use that number to set up a Venmo account for our non-profit. However, I am getting an error "To use Venmo, we need your mobile phone number" Has anyone successfully set up Venmo using their Zoom phone number? Any tips on how to make that work? I have already managed a test SMS to the phone number, so I know the SMS is working

I had an appointment with a doctor via a Zoom link provided. Before the meeting I redownloaded the app but don't believe I logged back into my account and just pressed Join. There have been some billing concerns, and I was wanting to show we do not meet the length that was charged. The doctor has the same meeting ID every time and I know what time my appointment was so can pinpoint that. Any help would be appreciated. Thank you,

I have been using Zoom since 2020 and its the best app that worked for me during my classes and meetups during that time, I used to store messages video clips and every small memories that I had in my personal space to save in zoom (our own chat space). After online classes and everything came to an end I had stopped using Zoom in 2022 and had never used it ever since, but did login to a mobile from a PC. Today I finally logged in to my laptop after 2 years of not using it, just to see all my messages and files that were sent to my personal chats not there, I have never faced this with zoom in all the 3 years of my usage. Was this something that happened after a new update or version release? Is there any way to get all those back?

Our opening times are from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 6:00 p.m.There is a one-hour lunch break from 12:00 p.m. to 1:00 p.m.However, in zoom I can only record one continuous opening time per day.Does anyone have an idea how to solve it?Thank you, Michael

Hello!Our work conference is limited to pre-registered participants (by csv upload) who have been forwarded access via an emailed link directly from the Zoom Events platform.After testing we noticed you can forward the sent email (link) to an outside person and they can self-register by accessing the join button and requesting a code.How do I delete this self-registered option?Thanks 🙂

My camera just shows a grey screen on my Zoom desktop app.It's fine on the zoom web app and on my laptop's camera app. Running Win 11 Home. I've tried:- Restarting computer- Re-installing zoom workplace app- Checked camera privacy settings- Checked for laptop driver updates None of which have worked I'm on a paid account and haven't been able to use this for work! I've been using my zoom on my mobile phone as a workaround, but that's not a long-term solution.

It would be great if we had option for, the summary report to be written in the first person for the Host (instead of using the Host's name). Who can I submit my suggestion(s) to and where?    

I bought the zoom plan for a year and turned off auto renew (as many sneaky apps do this) and now every time i boot up up the zoom app or login to the web i am treated to an annoying banner that my plan is expiring and i need to reactivate. When i spend money for the whole year i don`t expect to be annoyed like this. Not even Amazon do this you get an email a few days before to remind you - you don`t get banners for the next 11 months.If it was the last month of my sub i could get understand the banner but right from the start? it's not on.I know what you`re thinking - just turn it back on until just before it renews but this is not the point but who knows if we'll even have a planet in 11 months time and they'll just laugh if you have auto renew on and forget.If this annoys you friends please speak up

Zoom Support provided this solution to make Poly desk phones such as VVX and Edge series immediately dial without pressing Send button.   WARNING -  MAKE SURE THAT EMERGENCY NUMBERS LIKE 911 in UNITED STATES ARE TESTED Add the following sample Dial Plan into a Provisioning Template , then the users will not be required to press the “Send” key to initiate a call on the Poly phones:dialplan.digitmap="[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[1-9]xxT|**x.T|+x.T"dialplan.digitmap.timeout="3|3|3|3|3|3|3|3"chatgpt explains:please describe what this poly dial plan does - dialplan.digitmap="[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[1-9]xxT|**x.T|+x.T"dialplan.digitm

I have a user who's hosting several hours-long meetings/workshops. She always records these meetings. I have all users on our our Zoom account set to:Auto-record meetings (though the host does have the ability to start/stop the recordings at their leisure)Record to our Cloud Storage (this cannot be changed by non-admin hosts)On review of the recordings after the meetings, however, she's noticed that the recordings are sometimes cut off. About a month ago, it was about the last 10min that wasn't recorded. Not that big of a deal, though still annoying. But for yesterday's meeting, a whole 1.5 hours wasn't recorded. That's a big problem. In the last 3yrs of using Zoom and being an admin, she's the only one I've come across having this problem. She is not the first in our organization to host and record long meetings. Additional details: She has a Pro License assigned.She should ha

HELP PLEASE!!!I can't get the sound to come through the microphone on the Studio Display on Zoom, it's still heard on my macbook, and no sound comes out either

Hello, I have some doubts which I hope the Zoom community can help me with. I am using a paid account to create a zoom meeting for my staff. After my staff joins the meeting, I passed the host to my staff and leave the meeting. After I've left the meeting, can I create another meeting on the same day? Thanks

I just started having an issue in Team Chat with my screenshots I take not showing a preview on my screen, and when someone sends me a screenshot, I get Unable to Preview. I can see the screenshots fine on the web app, and on my phone app, but I cannot see it on my desktop app. I have looked at every setting I can think of, but I can't figure this out. Anyone know how to fix this?