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I set up a periodic meeting a long time ago, which can still be used, but I want to modify the settings, such as changing the password or other settings, but I can't find it there. I didn't see it in the meeting list. Who can help me find it and edit it?

Hi folks Is there a possibility in Zoom to add a link to a dropbox document in the registration email so that the attends ofr a meeting can download the document before hand and/or print it? I know about Zoom Docs, but the attendants should be able to download the document before the meeting - and it is only for the peolpe who register. Thanks for tips and hints loveforgod

I use Zoom for research (I'm the host) and use the same Zoom link for all sessions. The link has not changed, but now the participant can not access her camera on Zoom. The video option is greyed in Zoom and in the computer settings—the participant uses a Mac. Do you have any suggestions?

Hello, i cant record mono... Optimize for third party video editor ist off... Stereo ist off... Hifi is on...

I am attempting to share a zoom video clip with someone. I've added her email address to my list as someone with whom I want to share this video. I give the person the link for the clip.  Yet when the link is entered and she selects the download link, she gets an error that says, "The clip owner's admin turned off the download setting." A few questions: 1) Does this person have to be "logged on" to zoom with that email address to download the clip?2) Is there a way for me to share this clip (temporarily) with everyone regardless of whether or  not they log in? I would only do so for as long as it takes this one person to download, and then I'd re-secure the permission. Thanks for your help.

Why is there a message on my screen suggesting that my payment method has expired There is absolutely nothing wrong with my payment method It has not changed and Zoom has been taking my annual fee quite happily Who do I need to contact about this annoyance? Norman

I am about to host a 500+ person meeting (not webinar) with a crew of panelists, who each have their own introductory bios. I wondered if there is a clever way to share each bio in the meeting chat while each person begins presenting. I know that it's possible and easy to just paste in the text of the bio, but I know this will likely get quickly lost in the meeting chat, as attendees will likely be talking in the chat throughout the meeting. I considered potentially making a pdf or jpeg of each individual bio to share as each presenter begins, but I fear these will get lost in the chat too. Is there any clever way to accomplish this task that I haven't considered?Thanks!

I host several study groups during the week on zoom.  I want to be able to pin a message to the top of the general chat for everyone to see as they arrive.  People come in a different times so that's why it needs to be pinned.  However, there is no option to do that.  Zoom instructions talk about how to do this on team chat, but NOT in regular meetings.  Any help with this? 

Please allow meeting hosts to pin a comment in the chat and make it visible to everyone who enters the meeting late. Please save me from copying and pasting a bunch of times! 

I am searching for a way to have an announcement for users when they enter the meeting—something in the chat window.  I have a daily meeting at 9, and we put information in the chat, however, users who come in late will not see the announcement so we have to enter it twice or even move.  Can we leave a banner or a pinned chat at the top so that even latecomers will see the message?

I looked up how to pin a chat message and it directs user to hover over message and select pin from ellipse menu. When I try the ellipse menu, the only option that show is "delete". I'm the host.  

Is there some way to pin a message in the chat so whenever someone joins late, they'll be able to see a pinned message in chat no matter how far up or down they scroll? If this isn't a feature, this really should have been implemented a while back. If it is an option, I am apparently oblivious to it. Any help would be appreciated! TIA!

Hello, We are a teaching institution and would like to provide an automated message with instructions for the audience when a meeting starts.  We want this to be automated so the meeting host doesn't have to do anything. Basically meeting starts chat automatically displays instructions and links perhaps.   This is very helpful in preparing for example a patient in a e-health visit. Are there any solutions that provide this from zoom? Thanks, -CR

Searching in the Community and blogs, but can't find anything...in Zoom Events, smallest font size is 12. Need to put a long disclaimer on the email and want to use a smaller font size. Is it possible? Thank you!

I have a user who would like to show a disclaimer at the beginning of her meetings.I have custom disclaimers off and unlocked in account settings, but she is not able to turn disclaimers on.Is this an all or nothing setting, everyone on the account has to have a disclaimer or none of them do?We don't use groups so assigning her to a group to have a disclaimer is not an option. 

Hello, Is there a way to remove the default disclaimer that is in the webinar registration page "Information you provide when registering will be shared with the account owner and host and can be used and shared by them in accordance with their Terms and Privacy Policy." ? We added our own disclaimer and my company legal team is asking me to remove the default one. Thank you for your help!

How do we do this to satisfy the SEC

Our legal team would like to add a note to the Google Calendar Invite that says, "This call will be recorded, blah blah blah" so that the invitee is aware of this before the meeting starts.  They would like this to be inserted above the Join Meeting link with the ID etc.  It doesn't appear that this is a feature of Google Calendar or the Zoom for G Suite Add-on.  Does anyone know if this is possible?

when folks click on the zoom link, they see a screen that has the join as host link featured prominently and the participant link is very small. Is there a way to format it so thett

I can't get video in my Zoom meetings after updating.  Help!

when folks click on the zoom link, they see a screen that has the join as host link featured prominently and the participant link is very small.  Is there a way to format it so the participant link is more clear?  

I have a Pro account, and I am wanting to record myself and my screen for my YouTube channel via Zoom. I don't want to stream to YouTube -- I just want to record locally. I have the settings options selected under Settings > Recording > Record video during screen sharing, and Place video next to the shared screen in the recording. What else do I need to make it so that when I record myself screensharing, that the video also displays within the recorded video? Thank you!

When I go to the Zoom icon to sign into my meetings (they are paid version, I am free version), I get need to update and can't error message 10002.  So I have to close and start over.  Then I can get to meetings.  But I do want update and don't know how to get it. Also I have a hard time using a timer for meeting, it was just listed under  apps, now is lost in a crowd. Marion

Hi, When I click on the zoom icon on my task bar and click to sign in it says: Your app version needs to be 5.17.5 or higher to sign in. Please contact your IT team. As a personal user on my own laptop, I don't have an IT team so I'm not sure how to solve this problem. Any help would be much appreciated. Many thanks, John

Hi, My company needs to record long meetings  this weekend (8h). Usually, every thing works fine, but today, for the first time, the recording stopped twice randomly. How can that be fixed ? What could cause the recording to stop ? Thank you very much for your time to help me fix this. All the best.