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I don't know if anyone else is seeing this problem. A while ago I set up a basic waiting room image which worked ok. I now want to change this to a short video.I set this up in Account Settings/ Meeting/ Waiting Room on my profile But on new & existing Zoom meetings I still have the old image Any ideas? David

I received an incoming text message from a known client but Zoom SMS is displaying the incorrect sender's name (showing the name of a different client). I checked that the phone number that the text came is setup as the correct contact name in Zoom/Salesforce/Outlook and did the same for the client name that Zoom is displaying as the sender and see no issues in the two contacts' setups. Anyone ever seen this before?

Safari ne peut ouvrir la page car l'adresse est non valide????? 

More than once, I am a participant in a zoom meeting and during the meeting my cell phone rings.  The video portion of zoom disappears to the generic zoom screen. I can hear the person speaking. I can see the little participants pinned   on the side but I can't get back to the main video. I tried "pinning" the speaker but the pin then disappears.  There  seems to be no way to get back to the main video.  Do I have to sign out and sign back in??  Each time my cell phone rings this happens

We have a couple of OAuth apps in the marketplace, one for zoom and one for zoomPhone api integration. Some of our customers are gov customers and we've been using api.zoomgov.com for apis.For authorizing those customers, we have used https://zoomgov.us/oauth/authorize?client_id=...&redirect... It seems that zoomgov.us no longer resolves to a valid network address anymore. We tried to change to zoomgov.com/oauth... but got an "Invalid client_id" message. Can you please confirm if zoomgov.us is valid or not and can you please point me to any documentation of this change? Thanks

Hello,  my company recently obtained a phone to test on zoom for future office deployment. The phone model is a Yealink T46U. The problem is when we go into the device list and add device we can’t find this model number in the dropdown. We have tried both the zoom phone appliance as well as zoom rooms device. 

Hi, I am creating a multi-session event and there will be eight different ticket types (Early bird/standard; standard/low income; and virtual/in-person). Is it possible to duplicate an existing ticket, including its customised registration questions, or do I have to fill out every field (including 9 custom registration questions) for all eight ticket types?Thanks

Please help! I just completed a 4 hour Webinar and only the audio was recorded on in my Cloud. I have checked my settings, nothing has changed from previous webinars where I was able to get audio & video. Would love to know 1. What went wrong? 2. Is there a way that I can get the video? 3. How do I prevent this from happening again?   

I have 4 reoccuring meetings for 1 hour but one will be 1.5 hours, is that ok? Will it work?

Is this possible?

Is there a way to see dates and times + duration of past unscheduled zoom meetings?

I was recording a meeting today (Cloud) and in the middle of the meeting I got a "Recording Stopped" audio message.  As soon as I heard that, I hit the record button again to restart the meeting.  However, when I go back into my recordings, I only have the last half of the session.  Everything that happened prior to the "Recording Stopped" message is missing.  I checked my local "Zoom Recordings" folder, thinking maybe it was recording locally at first.  Any insights or ideas are welcome!mike

Hi Everyone, we are experiencing and issue where we have Zoom Workplace for Intune configured with an app protection policy and it is unable to send emails via the mobile version of outlook.  I can schedule meetings and invite people and the meetings will appear in their Zoom app but they never get an email saying that the meeting was scheduled.  Also when I open a meeting and choose "Invite Attendees" there is no option to email it.  We have app protection policies for Outlook as well that doesn't allow company data outside of non managed apps but Zoom Workplace for Intune is a managed app.  I logged into zoom workplace for Intune and granted the requested permissions to read and write users app management data and sign in and read user's profiles for my organization.  I also added zoomus to the exemption in the app protection policy.  I also set Outlook as my default email provider and the issue persists.  Anywhere else I can look or things I can

Firstly, I record the zoom to the computer, but then I run out of space. Then I recorded to the cloud; does the recording in the cloud  start from the previous recoding to the computer? 

We I recorded a Webinar and it was recording. But when I checked the directory, only the chat was there. How can I retrieve the recorded Audio/Video?

AI Companion NOT making TranscriptsAI Companion is installed, all buttons turned on, activeYesterday I recorded four different meetings. I turned on AI Companion and I turned off AI Companion each time.It is within the 24 hour window. Recording and Transcripts / Transcripts -> Nothing in Transcripts. Zero. "No results"Where are my transcripts? How can I access them?  Thanks. 

No way of doing a great weekend as I will send the following link unsubscribe the following ad listing the email I

Below requests are in view of users heavily relying on Zoom SMS. Current set up with SMS just being a tab under the Phone tab lacks visibility for unread SMS messages. 1. Zoom iPhone/Android apps: ability to limit badge count to just unread SMS messages (versus new calls/VMs).2. Zoom Desktop apps: ability to limit badge count to just unread SMS messages (versus new calls/VMs).3. Standalone Desktop/iPhone/Android SMS apps. Similar to native (non-Zoom) phone and sms apps, separating SMS from Phone would increase visibility and usefulness of Zoom SMS. Currently, the user must open app, switch to Phone Tab, and switch to SMS tab to view new and historical SMS messages.

When I get a call most often I just get a notification instead of it ringing to my iPhone.  But sometimes it will ring and sometimes it will not and I'm not sure what is going on.  I don't have a physical phone since I am remote.  I'm set to available but I'm not sure what the problem is.  Just seeing if anyone has ever had this issue and what the possible causes me be and how to fix them.  Thanks.

Hey ihr Lieben, ich nutze bereits viele Jahre Zoom und haben auch immer Musik im Hintergrund gehabt. Seit April habe ich Probleme in einem Meeting meine Musik im Hintergrund abzuspielen. Ich wechsle zwischen Mac und dem normalen PC und habe teilweise auch Mikrofone ausprobiert. Natürlich habe ich bereits unter Audio die Einstellung gesetzt, dass die Hintergrundgeräusche sehr laut aufgenommen werden aber es funktioniert einfach nicht mehr. Was kann ich tun?Kurz:Ich rede im Meeting und möchte auch Musik spielen dabei bzw. wenn ich leise bin ABER es kommt bei den Teilnehmern immer nur abgehackt an oder nur kurz der Start der Musik.  Danke für eure Hilfe.Lg

I've tested to take a group photo with Group Photo App, and it only takes the host's photo even though other participants(2) have allowed to take the photo, the collage is only showing the host, is there a glitch with the App?

hi I  am using the free version of zoom. I am trying to set up a meeting . i have added the invitees addresses ,  however they are unasble to see the invite in their calanders. please hep june 

Since I updated to Zoom Workplace (6.0.1),  I don't have the raise hand feature or any reactions buttons as a meeting participant.  When I host a meeting, those options are available.  How do I get the raise hand feature and reactions back????

Have you all tried writing on the Whiteboard using the new cursor yet? When you try to write, it appears way above the cursor's position! It's impossible!!!Why ruin an excellent product??? It's unfortunate!!I had to switch to Canvas...

We have an EA who wants access to their Executives Zoom Chat to reply to messages etc. I gave them access to the meetings, I am having difficulty finding where I could do this for them in the Exec's user settings.  Help is greatly appreciated, thanks.