Waiting Room Video - Not refreshing | Community
Skip to main content
C
Newcomer
CSCM
Newcomer
November 13, 2024
Solved

Waiting Room Video - Not refreshing

  • November 13, 2024
  • 1 reply
  • 7 views

I don't know if anyone else is seeing this problem.

 

A while ago I set up a basic waiting room image which worked ok.

 

I now want to change this to a short video.

I set this up in Account Settings/ Meeting/ Waiting Room on my profile

 

But on new & existing Zoom meetings I still have the old image

 

Any ideas?

 

David

    Best answer by KhatC

    Hi David, welcome to Zoom Community! Try deleting the image/video in your Waiting Room settings then re-uploading it. If you made the changes in the Account Settings, you can also check your Personal Settings too as this may supersede the account settings. Hope this helps.

    1 reply

    K
    Employee
    KhatCAnswer
    Employee
    November 15, 2024

    Hi David, welcome to Zoom Community! Try deleting the image/video in your Waiting Room settings then re-uploading it. If you made the changes in the Account Settings, you can also check your Personal Settings too as this may supersede the account settings. Hope this helps.

    C
    Newcomer
    CSCMAuthor
    Newcomer
    November 15, 2024

    Perfect. It worked.

    Many thanks 

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.