The new cursor is useless. | Community
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Newcomer
November 6, 2024
Question

The new cursor is useless.

  • November 6, 2024
  • 2 replies
  • 0 views

Have you all tried writing on the Whiteboard using the new cursor yet? When you try to write, it appears way above the cursor's position! It's impossible!!!
Why ruin an excellent product??? It's unfortunate!!
I had to switch to Canvas...

    2 replies

    BakerHe
    Community Champion | Employee
    Community Champion | Employee
    November 6, 2024

    HI @gemaroja I am sorry for the unpleasant user experience.

    I want to help but I don't understand what is the new cursor.  I appreciate it if you can provide an image , gif or more details for this issue.

    gemarojaAuthor
    Newcomer
    November 8, 2024

    @BakerHe 

    Thank you for responding. Did you try writing on the whiteboard? Were you able to make the writing stay horizontally even (as it normally should)? If you managed to do so, then tomorrow I will send you images to show that the cursor does not start writing where it is supposed to... and with that, they ruined the whiteboard. In fact, it was my students who recommended that I switch to the canvas board since, although it is not as good as Zoom's, at least it is workable. Best regards!

    BakerHe
    Community Champion | Employee
    Community Champion | Employee
    November 12, 2024

    HI @gemaroja , the cursor looks good when I am testing. I appreciate it if you can provide an image , gif for this issue.

    BakerHe
    Community Champion | Employee
    Community Champion | Employee
    November 14, 2024
    This post has been deleted.

    HI @eric_blanco , did you happen to the same issue on linux platform?