AI Companion NOT making Transcripts
Where are my transcripts? How can I access them?
Thanks.
We've had some confusion about this, too. AI Companion primarily generates meeting summaries, not meeting transcripts (see below for the exception). If you are looking for a transcript, look at two options:
- Automated Captions: When automated captions are enabled and running, there are options to view or download the running transcript of the generated captions. The are in the host's Meeting settings (In-Meeting Advanced).
- Cloud Recording: When a meeting or webinar is recorded to the cloud, the host has the option to generate a transcript as well. This is in the host's Recording settings.
For AI Companion, there does seem to be a new setting to allow hosts to retain the transcript made for use by the AI. Previously, this was completely inaccessible. It looks like the account owner or administrator needs to enable it at the account or group level.
Note: All transcript file have many tags embedded indicating the date/time. Some also include the detected speaker. There are third-party apps that might do a cleaner job.
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