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Starting yesterday i cannot get into any zoom meetings from the zoom app on my laptop. I can get into a meeting from my ipad. I have followed the instructions to remove Zoom off of my laptop and downloaded it again from Zoom. it does not work. I switched from firefox to Chrome and it still did not work. I have shut off my computer and it still doesn't work. When I try to join from the app by inserting my Zoom number or any other zoom mtg ID it just spins and after four minutes it gives me an unknown error box with the error code 104101. I do a ton of meetings on Zoom. I need this fixed ASAP or I will need to use another service.

I have a system where I have four classrooms with 2 in northern Utah and 2 in southern Utah. They use zoom meeting everyday with Dell OptiPlex 7020 PC. One location when on the meeting will drop several times during the day. 70% of the time it auto reconnects the other you have to log back in and join the call that is still going. We tested this by adding another class at that same location on the same network in the same rack stays online and never drops the call. Now we have tested the network swapped out an old switch to a new one thinking maybe the ports were going bad. Uninstalled zoom and reinstalled it. Nothing at this point has fixed it and I am scheduling a call with Dell so they can remote in at a time they done have class going on.  Wanted to see if someone has experienced this and if there is something with zoom that may be causing the drop or some other thing?

So, maybe you are familiar with other platforms that have teams work workspaces and you're thinking.... I wish Zoom had a way with Team Chat to separate a collection of users and channels.  It's a project, a department, a team, confidential topic or project, sensitive info, and more.....Why not enable, train, and allow users to create Shared Spaces?  OR maybe Admins create and manage the Shared Spaces.  I know 11 minutes can seem like an eternity, but I use a VIDEO to break down Zoom Team Chat: Shared Spaces -  what it is, use cases, admin controls, and end user experience.  Let me know what you think in the comments, throw down some likes! and/or hit me up for additional video requests regarding Team Chat or the Zoom Workplace!  -Mike Hamilton

Happy New Year! 🎉 We’re kicking off 2025 with these key sessions designed to elevate your skills and keep you ahead of the curve. Don’t miss out on these valuable opportunities—register now and get ready to start the year strong. See you there!   January 9 - What's New at Zoom - Nov/Dec 2024 - Register Here Stay ahead in the fast-paced world of digital communication! Join us to explore the latest features, updates, and innovations Zoom

Happy New Year! 🎉 We’re kicking off 2025 with these key sessions designed to elevate your skills and keep you ahead of the curve. Don’t miss out on these valuable opportunities—register now and get ready to start the year strong. See you there!   January 9 - What's New at Zoom - Nov/Dec 2024 - Register Here Stay ahead in the fast-paced world of digital communication! Join us to explore the latest features, updates, and innovations Zoom

Hi does anyone have experience of using Zoom for VOIP calls in the UK with using a ATA so they can keep their old phones?  If so what ATA is the simplest to use with Zoom with minimal set up? Thank you

HelloI had an account which my organisation got for me, but it looks like it has expired (now a basic account). Is there any way to access my cloud recordings?  or would I need to re-subscribe?

Me pueden explicar si teniendo la cuenta zoom pro con un solo usuario puedo crear dos salas para generar dos encuentros simultáneos con grupos de interés y contenido diferente, por ejemplo, en una sala quiero que ingresen profesores en otra sala quiero que ingresen abogados, peor no puedo colocarlos a todos en la misma sala y después moverlos, desde el inicio debo asignar a cada grupo una sala.Gracias

For the past three years, I’ve been hosting a Zoom group with 11 participants, where none of them needed to enter a passcode or waiting room. My settings were configured to automatically embed the passcode, and the waiting room was disabled.After updating the Zoom program, the direct joining feature no longer works as expected.When setting up a meeting under "schedule" and selecting "security," I’m now required to choose between "waiting room" and "passcode." I selected "Passcode," thinking the embedded feature would still work, but it doesn’t. Now, my participants are prompted to enter a code.Do you know why the embedded passcode feature no longer functions?

I'm just back from Christmas break and haven't used Zoom in over 2 weeks. Today when I tried to join calls with my Sennheiser headphones, plugged directly into laptop  (which I've used most of 2024), the audio quality is really low and faint. Also, there's a hissing sound in the background, especially if no one's talking. There's nothing wrong with the headphones, as I'm able to use them listening Spotify and on Teams meetings.  I've played around with all of the audio settings and can't get anything to fix the issue. I've also uninstalled and reinstalled the desktop app.

Hiwe are having issue with the new Ubuntu Version and the Zoom Client.When we are using our headset it does not work. It is working with all other applications and webservices but it does not work with the Zoom Client > tested with the newest one 6.2.6It was working with the older Versions of Ubuntu, other users form our company are having no issues with older Ubuntu Versions.Any other users out there who has made the same experiance?Cheers 

We have a Pro account that is active and up-to-date.  Yesterday, there were some meetings that were correctly set-up for an hour, but ended abruptly part way through.  The ending times were different (not at 40 minutes like the basic plan).   Any thoughts?

É possível para o dono da conta/admin identificar os IPs dos participantes de uma reunião? Se sim, como fazer isso? 

Is there any way to disable team chat for the whole organization? So we can prevent users from using it. 

Hi all,Trying to assist a colleague here, when she receives a Zoom invitation in her Outlook.com inbox, the Zoom invitation is not a hyper link (Blue), and she is forced to copy and paste the link onto the browser to join the meeting.I have seen online that this is a known issue and it has something to do with having to enable "Use HTML format email for Outlook plugin" in account settings in your Zoom portal. Can anyone assist me with fixing this issue and/or finding where the HTML format is located? I cannot seem to find it.Thank you,

как восстановить запись zoom по ссылке и коду доступа, если при переходе по ссылке пишет "запись не существует"?облако заполнено и я переживаю что запись попросту удалилась.если я увеличу объем хранилища возможно ли будет восстановить запись?

I have a zoom meeting already scheduled and in progress. I see apps on my control bar as the host but none of the participants see it on their control bar. They all have zoom downloaded and have updated to the latest version.. any ideas? thanks! 

ノートPC(Windows11)にてミーティング用Zoomデスクトップクライアントをインストールし、ミーティングに参加したところ以下の現象が発生しております。　・自分のカメラが機能していない（黒い画像のまま）　・自分のマイクが機能していない（相手側に音声が聞こえない）ただし、相手側のカメラ、音声は通常機能しております。 Zoomのブラウザ接続、その他アプリ(meet)では自分のカメラ、マイクも正常に機能することを確認しております。ノートPCの設定として、[スタート] > [設定] > [プライバシーとセキュリティ] > マイク＆カメラ > [アプリのアクセス許可]からデスクトップアプリへの許可がONになっていることも確認しております。 原因、解決策ご教授いただけますと大変ありがたいです。

Today in my zoom meeting, I was getting messages as if there was another user in the meeting with my name as the host. This other user was asking for permissions, to record, to share, etc. and I said no. When I started to screenshare, they wrote "kill" on my screen somehow with annotations. I cannot figure out how a zoom bomber got into the meeting and did this. I have changed passwords since but this was awful!

Hi  I am not able to convert my zoom recording. I have tried various methods even the one where we record a new meeting and then try to copy the file into the new meeting folder but it doesn't work Please guide me on how i can do it? 

I am currently managing a platform that involves hosting three daily meetings at different times. Currently, My team members cannot join these meetings unless someone with access to the platform's Zoom account logs in and admits them or makes them host manually.I would like to know:Is there a way to allow different team members to host these meetings without sharing the Zoom account's username and password?Can team members host specific sessions based on their schedules without requiring additional licenses for each of them?Does enabling breakout rooms for discussions depend on the presence of the host, and if so, how can we manage this effectively without purchasing multiple licenses?As a startup, affordability is a concern, so I’m looking for a cost-effective solution.Best Regards,

I would like to record myself for a presentation.  However, the record to cloud function automatically starts whenever I start a new meeting. I have turned off every automatic record feature I can find and it still starts recording automatically. I have gone through the steps listed in the tutorials and step by step instructions. I want to be able to stop and start recording or pause on the zoom screen and I don't see that icon. What am I missing?

Hola, un placer en saludarles, necesito su apoyo, yo contrate hace un par de días Zoom business que es de $21.99 al mes, el cual según su página web con la información dice que incluye todo lo pro y 300 asistentes por reunión. Pero tuve una reunión que tenía aproximadamente 200 participantes y solo me dejó ingresar a 100 participantes. Cuando en la publicidad del plan dice que son 300, podrían apoyarme en esta situación. 

Hello. It used to be that I could set up a recurring meeting that would show up in my meetings list once under the recurring meeting heading on my desktop app. Now my recurring meetings list every single occurrence of that meeting. How do I change that? The recurring meetings show up correctly in my zoom account online.  Thanks for your help.

Hello, I just purchased my mother a new Lenovo Idea pad AMD Ryzen 7-7730 and she is having the following issues: the video screen will continue to go dark then light as if someone is turning the light switch on/off.  Also, sometimes the video screen will goblack. I contacted Lenovo, and they stated the last few days several users have contacted them and reported a black screen during Zoom.  Lenovo has tested the issue, and it does not appear to be a hardware issue; it appears to be an issue with the Zoom application and to contact Zoom. My mom doesn't have a need for a Zoom Pro account so Zoom telephone support is not going to help her. Has anyone else had this issue and found a resolution? Any help is greatly appreciated!! 😊