Products

I have been using Zoom with no problem for a few years. Now, during the past two months, other call participants are telling me that the level of my voice sometimes decreases so low that they cannot hear me and overall can barely understand what I'm talking. They keep telling me to get closer to the laptop, but this doesn't really change anything. I have tried to work with the audio settings and reinstalled the app, but to no resolve. I don't have this issue with any other app (WhatsApp video, Google Meet, Skype). Do you have any clue what might be happening and how I can solve the issue? This is extremely frustrating and distressful and using another app is not always an option.

Hello Team, How to Delete a Image that Exposes Image of an Individual Person Send by an Other Person.  I am the Channel Owner. Removing the Person didn't delete the image. its a highly-sensitive data send by someone. so, i would like to delete the image anyhow necessary, in order to protect privacy of an individual,Thank you.

Individual affected has correct licensing (Person A). Was texting the phone number in question (person B) throughout the day, then suddenly messages stopped going through.  When Person A messages other numbers, they work. When other users in our org text Person B, it works. It's only SMS messaging between (to/from) Persons A & B that are not working. This happened suddenly and with no change in the system, licensing, etc.  Person B checked to make sure they didn't block A's number & vice versa - they haven't. Has anyone dealt with this?

Hi,Is it possible to change host email of this api `https://api.zoom.us/v2/users/me/meetings`. Please provide me a suggestion for change host.Thanks

We're using Zoom via an integration to a different event platform which manages our registration and sends personal join links. However, Zoom always sends a "join meeting" email 5 minutes prior to the meeting taking place. But our event platform is already taking care of the join meeting emails - I can't seem to find anywhere where I can disable these automated "Join meeting" emails.

We're running a React application with the `@zoom/meetingsdk` to embed a video meeting in our UI. We recently bumped our version up to v3.8.0 to be compliant with the latest enforcement of updates and found that users were unable to view video from other users (unable to view the gallery view as well). We tried bumping to the latest available version (v3.11.2) and this did not fix the issue. For now, we've bumped down to v3.5.1 and that seems to have fixed the issue (notably, it changed the UI that iPhone users see). This is a critical bug blocking our ability to upgrade our dependency to be compliant with the May 3rd enforcement.

Hi everyone, my session controls are supposed to look like image 1 but they look like image 2 for duplicating a event. How do I fix this? 

Is it possible to view a list of people registered for each ticket? We can see how many people registered for each ticket but not a list of names and within the manage registrant section, you can only view each registration separate. 

We would like to organize a meeting for more than 300 people, with personalized links for each participant to join. To do this, we need the Zoom webinar 500 plan + Zoom Workplace pro license, at minimum?

Could you please tell if the information provided in the post https://community.zoom.com/t5/Zoom-Events-and-Webinars/Is-there-a-way-to-access-personal-webinar-lin... is still valid?If we would like to use personal links to join each attendee, so all attendees need Zoom accounts (although free accounts should be sufficient for this purpose)?

I had a meeting on Monday. Now it is finished but it is still remain on the meeting tab. is there a way to delete the meeting? also that meeting is not a Zoom host meeting. I am using MacBook, can't find a button to delete it at all.   

HelloI would join a meeting with my Android but it's an old Android version. Could you please send me a link in order to download the application on my old Android , and join the meeting? See my android informations :Thanks  Version Android : 6 0.1Version logiciel sécurité : asks v1 2 releasd 161011 SMR aug-2017 Release QVersion Kernel : 3.4 39- 13786508 dpi@SWHE7715#1  Mon Jul 18. KST 2022Numéro version : MMB29K.T700XXU1CVG1Version Knox : KNOX 2.6

How do you put in your own zoom background?It seems to have changed from all the videos on YouTube.It just shows the zoom backgrounds.  I can't find the button to put my own one in.

Can more than one login be assigned for the same meeting?

Does anyone have onboarding checklist once we install enterprise system ? 

I operate an online school. During classes, students are 'adding' each other and then creating group chats on Team Chats, and chatting during lessons. Is there a way to disable the Team Chats feature altogether, and/or prevent them from adding each other?

Hello, I use music for my work with Zoom, both in screen sharing and live music. But unfortunately I can't get live music transmitted. I've tried different microphones and the settings for musicians don't work. What can I do?   David Petersen

Yesterday and the previous time I hosted a meeting, some of my attendees got back to me saying that they couldn't enter because they were getting a message the meeting ID was invalid. But there were many people there, so it was not a universal issue. I usually use a waiting room but didn't this time as I knew some people would join late, so perhaps that's why I haven't encountered this before.Is there anything I can suggest people do ahead of the next meeting to solve this issue? I'm hosting the same event today! I found a post on this issue from 3 years ago. Hopefully it isn't still just a standing issue with zoom that meeting IDs only work sometimes?? (FYI I double checked the ID they were sent and the ID they were using; it was correct).

We have a Zoom account that is used on several workstations at multiple locations by a user depending on where she is at a given time, and recently she's been getting the message shown below when trying to log in. The user doesn't always have access to other devices. Is there a different way for this user to log in or allow the current device? Maybe a one-time code instead? This doesn't work for our user's needs.   EDIT: This support page says "You will need to either approve the current sign-in attempt on a device you are already signed-in to or request

There should be an option to have video optimisation and audio set to ON in the settings (in preference settings). I was not able to submit a feature request. And in Canada 

Using an old low spec. laptop running 32bit Debian 12 OS; Zoom app. isn't available.  Audio seems to work normally for everything else; with headphones I'd get some broken up audio.  Chat GPT's dubious advice led nowhere except that all fairly obvious steps were taken checked e.g. browser permissions; volume showing Zoom audio running etc.  Bing Co-pilot gave up and suggested trying Zoom.

My online virtual background option is toggled to On. When I just opened Zoom the blur virtual background is gone in the app.  The other virtual backgrounds work. Processor: Intel(R) Core(TM) 3 100U 1.20 GHz Any suggestions?  Thank you, Tammi

Why am I getting two backgrounds when I use Zoom Meetings.  There is the larger background I choose, then a much smaller one that changes my hair color of my beard.

I am doing an interview on Zoom call/meeting.  My audio is fine I have my Podtrack P4 and mic and headphones connected to laptop.  I am in the US and have fast internet at my house.   The guy I am interviewing lives in Germany and says his internet is not as great as mine, but the guy has money and lives in nice area.  But I am having audio issues on his end.  He can hear me, but when he talks sometimes, he is normal volume then the volume gets quiet. I can still hear him, but it gets very quiet like he is far away but is clear.  Then occasionally i don't hear anything.  This is all within 30seconds.  The video is always clear, so that makes me think it is not the speed of the connection.  So, I ended it and sent him a headset with a mic. Attempt 2 with headset:  Same thing happened.  Talking to my friends that do ZOOM calls at work constantly, they say if it was connection the video would be having issues.&nbsp

Over the past few weeks, I've set up meetings through the online Zoom app. I then added them to my Google Calendar so that I can keep track of when all of them are. But now, I opened the online and separate Zoom app and some of my meetings are not there. These were recurring meetings, but they aren't showing up at all. I can't even find the initial meeting.  Is there a way to search for a meeting and then add it to your Zoom calendar? Or can you add a meeting to your calendar with a specific meeting ID? I set up the meeting and still have the meeting ID and link, so it should be possible to just add it to my calendar as a recurring meeting, right?