Recently active topics

I am unable to open a recording made on my personal message room. Get the message can only be opened on computer where the recording was made. It was my computer I made a recording? What can I do

Not appear my cloud recordings. Why? I have more from 30 videos in cloud and appear only 2. The date range not help me for this

I record often and since just this week, my RECORD button is no longer where it used to be. It used to be between SUMMARY and REACTIONS in the lower bar in the zoom meeting window. I've looked for ways to add it back, but have had no luck. Any help? 

We recently hosted a webinar and in the registration form it included Country/Region and Job Titles etc. But when I went to export the registrants and/or attendees from Reports the CSV file only shows First name, last name and email, and is blank for all the other information we should have collected. We have Zoom pro. Does anyone have a solution to getting ALL the data from the registrants AFTER a Zoom Webinar has finished.

Periodically, I receive a notification “ You have [x] recordings that will be permanently deleted on 2026-xx-xx. Click the link below to view files that will be deleted soon. You can restore any files you want to keep before deletion.”When I click on the link to the list of recordings that will be deleted unless I “recover” them, there does not appear to be an easy way to view the recording (so that I can decide whether to recover it or let it be deleted). What am I overlooking?

I am working on an event in Zoom Webinar Plus. I want to be able to ask our breakout groups to participate in polls. I’m seeing polls in the main session area, but I cannot see them in the breakout rooms. Is there a way to add polls into breakout rooms? My event is this week and I need to find an answer to this asap. Thank you!

Just got a 2024 Apple M4 and downloaded the newest Zoom app... I cannot for the life of me stop this camera from auto focusing and moving with me. All the help documents tell to do things that don't exist in Zoom Workplace!!!  It's so annoying and every time I move a hand the camera zooms in and out, I want it to go back to solid!

Hello,I have a couple questions:Is there a way to know if my e-mail receiver got my automated 30 minutes Zoom invite from Zoom's macOS app v7.1.5? How do I get a copy of the automated e-mail invite that I sent to the reciever from macOS app?This is with a free account and using the scheduler feature. AI chat bot said these are not possible. Is that correct?Thank you for reading and hopefully answering soon.

¿CÓMO PARA ACTIVAR EL MICRÓFONO EN LA REUNION?  NO SE TRATA DE ACTIVARLO DESDE LA PANTALLA, SI NO DESDE CONFIGURACIONES O ALGO ASÍ, EN EL MICRÓFONO APARCE LA LEYENDA: NO SE PUDO CONECTAR SU MICRÓFONO, ASEGURECE DE SU MICRÓFONO ESTÉ CONECTADO CORRECTAMENTE.

I am working on an event in Zoom Webinar Plus. I want to be able to ask our breakout groups to participate in polls. I’m seeing polls in the main session area, but I cannot see them in the breakout rooms. Is there a way to add polls into breakout rooms? My event is this week and I need to find an answer to this asap. Thank you!

Hello,I inadvertently purchased an entire yearly plan and will not be using it. I am now on a tight budget and looking for a job. Please, it would be very helpful if I could cancel the plan immediately and get at least a partial refund. I already tried with Apple Support but was denied a refund.Thank you very much in advance.Kind regards,Vladimir Ivanov 

I’m trying to cancel my subscription with refund under 14 day cooling off period under Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

 INVOICE DATE: 3 OCT 2026INVOICE NO : INV372491543 Reason:I signed up for the monthly plan intending to use it for only one month, and I didn't realize it was a subscription. I was very surprised and confused today when my subscription was suddenly extended and I was charged.Accordingly, I request that you cancel the card payment. I did not use the function at all.

This is for the Zoom 5.13.11 app on Windows 10 Enterprise, when using the "Schedule Meeting" feature. I need to add a long list of invitee emails. Through trial and error I was able to figure out I could only enter 1 bare email address at a time, then hit space to convert it into an object, limited to no more than 64 characters per email address. There is no pop-up suggestion to guide the user on adding even the first email address, and I did not find any guidance in the docs nor here (so far).The field does not accept email standard list entries like "User Name <email address>", nor does it accept a comma-separated recipient list that might be copied from the recipients of an email application, which would seem like a sensible option. The one workaround I found was that I could paste a list of semi-colon-separated email addresses so long as no single pasted block exceeded 64 characters. Thankfully in vim I can quickly convert commas to semi-colons and break up the list

翻譯字幕(Translated Captions)是否也計入語音翻譯器的500點數/100分鐘額度? Does Translated Captions count against the Voice Translator's 500-credit / 100-minute limit? Does Translated Captions share the same 500-credit/100-min limit as Voice Translator? 翻譯字幕是否與語音翻譯器共用500點數額度?

Hi Zoom team, I’m trying to renew my Zoom Workplace Pro subscription in India, but I’m seeing very different prices depending on the device/account I use. Here’s what I noticed: - On my mobile, the Pro plan is showing ₹499/month, and I was offered a discount, so it came to around ₹424.- When I checked the same subscription on my laptop, it was showing around ₹1,500/month, which is much higher.- On another Zoom account, when checked on the laptop, the Pro plan is showing around ₹680/month.- Interestingly, yesterday the mobile price was also showing around ₹1,500, but today it has gone back to ₹499. Could someone please explain why there is such a large price variation for the same Zoom Workplace Pro plan in India? Is the price affected by: 1. The device/platform (mobile vs. web)?2. The account or subscription history?3. Promotional/renewal discounts?4. Taxes or billing currency?5. Different pricing for new subscriptions vs. renewals? I would like to renew my Pro subscription, but I want

When I set the camera to “NVIDIA Broadcast” in Zoom, I get an “Cannot start video” error and cannot use the camera.Has anyone else experienced the same problem, or has anyone managed to fix it? [Environment]GPU: GeForce RTX 4070Driver: 616.64NVIDIA Broadcast: 2.2.1 Build 58338310Camera: Cisco Desk Camera 4KOS: Windows 11 Pro 25H2 (ja-JP)Zoom: 7.1.8 (46825) [Additional Information] NVIDIA Broadcast camera work properly in Teams and Discord.If I reinstall Zoom, NVIDIA Broadcast camera will work properly for a short time. However, it will stop working after I restart Windows.

I would like to bring to your attention a matter of great significance to the Ukrainian-speaking community and users in Ukraine. Currently, Zoom offers a wide range of languages for its platform, ensuring that users from various regions can engage comfortably and effectively. However, Ukrainian is not yet one of the supported languages. The Ukrainian language is spoken by millions of people, both within Ukraine and by Ukrainian diaspora communities worldwide. The addition of Ukrainian language support in Zoom would be a valuable step toward inclusivity, accessibility, and enhanced user experience for these individuals. I kindly request that Zoom consider adding Ukrainian language support to your platform. This gesture would not only be appreciated by the Ukrainian-speaking community but also align with Zoom's mission to connect people and empower them through accessible communication. I understand that implementing new language support may require time and resources, but I believe

Why is it so hard and complicated to cancel a subscription from this platform? 

Hi Zoom Support & Service,I immediately need to integrate zoom scheduler (calendar, appointments, meetings, etc.) onto my Apple Calendar.FYI - I do not use google, microsoft, or other products. Only with Apple!Thank you for your prompt reply with tips how to work well with Apple Calendar!Nice greetings,JUE6

When creating new meetings I have always changed the dial-in options to United Kingdom, as that's where all our attendees are.  Just this month I have found the option for United Kingdom does not exist on the list any longer.  Is there some other setting to re-add it that I haven't been able to find? 

Hola a todos… tengo 2 grandes sugerencias a ZOOM Tengo una sala hacer 9 años1.- “Buscador en sector de cámaras abierta”2.- “Permitir que los coanfitriones asignen coanfitriones”Y además sería ideal que tuviera niveles de permiso, por ejemplo:🔹 Coanfitrión básico: puede administrar participantes, silenciar, admitir, etc. 🔹 Coanfitrión con permisos ampliados: puede asignar o quitar coanfitriones. 🔹 Anfitrión: mantiene el control total.  Saludos CordialesHB

I went into my Zoom today, which I use for personal reasons to stay in touch with family. I opened on my desktop, per usual, signed in, and it immediately took me to "Zoom Workplace" and all my scheduled meetings were gone. I had to go onto Zoom's website and login to my account there in order to find them.  I do not want Zoom workplace.  I do not want to be charged for Zoom workplace. I don't want to have to sign in through the website. If I find out I'm being charged extra for a service I neither wanted nor use, I'm cancelling my account and moving to another online meeting platform.  Does anyone know how to switch back, or have experienced this?

Inquiry regarding Zoom Education License for Teachers in Ukraine​Dear Zoom Support Team,​I am writing to inquire about access to the Zoom Education Program for teachers from Ukraine.​I am an educator currently conducting online classes for Ukrainian students. I was informed that Zoom provides extended meeting durations (removing the 40-minute limit) for educators in Ukraine to support uninterrupted schooling during these challenging times.​Could you please guide me on how an individual teacher can apply for this program, or direct my request to the department handling educational partnerships for Ukraine? ​Thank you for your assistance and continued support.

Until yesterday, we had the option to download the raw transcripts from Zoom calls. Today, it has disappeared. Was it removed or moved to a different location?