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New Member
October 2, 2026
Question

Price variation for Pro

Hi Zoom team,

 

I’m trying to renew my Zoom Workplace Pro subscription in India, but I’m seeing very different prices depending on the device/account I use.

 

Here’s what I noticed:

 

- On my mobile, the Pro plan is showing ₹499/month, and I was offered a discount, so it came to around ₹424.

- When I checked the same subscription on my laptop, it was showing around ₹1,500/month, which is much higher.

- On another Zoom account, when checked on the laptop, the Pro plan is showing around ₹680/month.

- Interestingly, yesterday the mobile price was also showing around ₹1,500, but today it has gone back to ₹499.

 

Could someone please explain why there is such a large price variation for the same Zoom Workplace Pro plan in India?

 

Is the price affected by:

 

1. The device/platform (mobile vs. web)?

2. The account or subscription history?

3. Promotional/renewal discounts?

4. Taxes or billing currency?

5. Different pricing for new subscriptions vs. renewals?

 

I would like to renew my Pro subscription, but I want to understand the correct pricing before making the payment.

 

Thank you.

 

    1 reply

    Employee
    October 5, 2026

    Hi Mithun,

    Thank you for reaching out. The price differences you're seeing can occur due to a few reasons:

    1️⃣ Device/platform: Mobile app purchases are often billed through Apple/Google, which can show different (sometimes promotional) pricing vs. the Zoom web portal.

    2️⃣ Account history: Different accounts may see different rates depending on billing history or plan version.

    3️⃣ Promotions: Zoom occasionally runs targeted or time-limited discounts, which could explain the lower ₹499/₹424 pricing.

    4️⃣ Taxes/currency: These are factored into the final displayed price and can vary slightly by channel.

    5️⃣ New vs. renewal: Renewal pricing can differ from new-subscription pricing depending on your current plan.

    For the most accurate and consistent pricing, I'd recommend checking directly at https://zoom.us/pricing while logged in, or reaching out to our billing support team who can confirm the exact renewal rate for your specific account.

    Hope this helps clarify!

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